STEP 3. If the email isn't coming through, we recommend followingNot getting the reset password emailto troubleshoot. Danielle is the author of this solution article. If you aren't getting the password reset email. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Malware, phishing, and other harmful activities. I personally don't mind companies offering this as an option, but the option of a full refund as per the terms when they purchased the ticket should also be . esk Try resetting the password again. I was on hold for 1.5 hours. Every order is 100% guaranteed. If you buy tickets with a account name email etc that has any sort of previous dispute on it the purchase gets canceled check your credit card to see if it was actually charged But for example if you had a step up account and you charge back for a legitimate reason and then you open up another account to buy a ticket that sale wont go through and if you have tickets in that account you purchased previous to a charge back They dont let you access those either. For more information, please see our Kingdom, Buy and sell with All Rights Reserved. @TomBlundell If the show was cancelled, then you're entitled to a refund. @TeamStubHub. I want to submit a suggestion. Contact us and we'll review it. You will enter your community username and new password and done! Yes Yes Why accounts are locked and disabled. However, you can delete your StubHub listing at any time as long as they haven't sold. Sell tickets easily right from the StubHub app if you have a change of plans. Yes After searching my location to purchase my tickets I made the purchase only to find that it was a post for a different state. My personal Facebook account is disabled. I finallllyyyyy got through to customer service and they had locked my account immediately after listing bc the credit card on file was suspicious? About StubHub. Create an account to follow your favorite communities and start taking part in conversations. Combined with viagogo, we now span 90+ countries around the world. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. confiance, Le Service clients vous As long as your tickets are listed at StubHub, they will be "locked" in your Michigan team account. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. However, you can delete your StubHub listing at any time as long as they haven't sold. Facebook; I tried to upload a credit card and typed in the wrong zip code. 2. A new edition of El Clasico renews when Real Madrid and Barcelona collide when the two clubs square off in the first leg of a Copa del Rey semifinal on Thursday at the Bernabu in Madrid. Download the StubHub app today for amazing experiences right at your fingertips! Recover your Facebook account from a friend's or family member's account. Come creare un account. You will enter your community username and new password and done! Email: customerservice@stubhub.com. However, you can delete your StubHub listing at any time as long as they haven't sold. The top golfers on the PGA Tour will make the trip to Bay Hill in Orlando this week for the 2023 Arnold Palmer Invitational. Then I got kicked out, and forgot password isnt doing anything. thanks for the reply. Online daily 7:00 AM - 8:00 PM MST. Things You Should Know. Select Create account. . Choose Something Else, then click Next. 1. r/stubhub. Check your inbox (including spam or junk folders) and follow the instructions in the email to reset your password. Help us improve this article with your feedback. No. If you bought too many tickets, we recommend reselling them on StubHub to give someone else the chance to go. This is the third time it has happened. They were there a few days ago. StubHub charge, they will lock you out of your account until it's dropped. Getting your Mobile transfer tickets. Sorry we couldn't be helpful. I was able to get through at stubhub.community and they helped me fix it. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. Buy Sell Trade StubHub Accounts. 2. Save big with a 50% off Discount Code at StubHub today! It was a Tuesday night around 9pm. Prices are set by sellers and may be above face value. We determine if a website or app is down based on a combination of visitor reports, from people like you, and our own internal server checks. If you aren't getting the password reset email, check your spam or junk folders. Right after I purchased my tickets. Ah shit. The event was canceled and Stubhub changed the guarantee. sent DM to teamstubhub twitter hour and a half ago. Been waiting on hold on my phone for almost 3 hours. 5 days ago. You should have the option to opt for a refund on the StubHub wallet page in your account on the desktop site. Application of Stubhub promo code is needed at the checkout page to redeem the discount. Changing, adding, or deleting addresses. I was surprised that StubHub added $206 in fees for 4 hockey tickets that had a total listed price of $720. notifications, / My account is locked after trying to log in. Nick Santora. From a computer, go to the profile of the account you'd like to recover. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Not getting the reset password email Print. StubHub Support. SportsLine's Jim Holliman locked in his PGA fantasy golf picks, rankings and lineups for the Arnold Palmer Invitational 2023 Select Find support or report profile. Terms of reference (25.6.20) Phase 1 Your StubHub International account may have locked if you tried listing tickets with a prepaid credit card. Help us improve this article with your feedback. Guida Rapida: come vendere i biglietti. According to comments left by users in the customer service section, you should log in and delete all the information you don't want on the site anymore (mainly payment options). Use of this website signifies your agreement to our, User Agreement, Privacy Notice and Cookie Event and Venue. Call us during our business hours. Find and click "Communications." You can select whether you'd like to receive emails or text messages. they told me that it appeared to be a prepaid card but it was not so I had to wait 24 hours for my account to be unlocked . STUBHUB SALE | GET UP TO 20% DISCOUNT (Feb 23-24) Tickets can be purchased for available events including sports, theater, concerts, comedy, etc. Temporary-Apple-8650 1 yr. ago. StubHub ranked #1 in Newsweek's America's Best Customer Service 2019. Cookie Notice However, you can delete your StubHub listing at any time as long as they haven't sold. and our Been waiting on hold on my phone for almost 3 hours. This happened to me last week. Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! If not , any tips on what to have on hand for proof when I dispute the credit card charge? User agreement change notifications. Creating a StubHub account is free and easy! How to update your payment details. Customer service all the way to your seat, 2000-2022 StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. may have locked if you tried listing tickets with a prepaid credit card. No. Yeah..Got an email this week that any online changes would be unavailable and updated membership . I bought too many tickets and want to return them Print. Turn on email notifications in "Your Account" page. I recently received an email notification that someone was trying to login to my StubHub account - thanks to two factor authentication I received an email. Create account, or log in through Facebook or Apple. I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. Updating your default payment method to sell tickets. Did you log in through Facebook? If you still want the account deactivated for good call Customer Support at 1-866-STUBHUB . Primi passi su StubHub 3. Your StubHub International accountmay have locked if you tried listing tickets with a prepaid credit card. esk StubHub is not the ticket seller. For more information, please see our StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Right after I purchased my tickets. I finallllyyyyy got through to customer service and they had locked my account immediately after listing bc the credit card on file was suspicious? e-mail stating to recall / re-transfer tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. StubHub notes it was the first to offer the 120% credit for canceled purchases. Click Recover this account and follow the steps. Buy and sell with confidence Customer service all the way to your seat Every order is 100% guaranteed Politique de cookies, Notifications de By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A star-studded field is set to descend upon Orlando, Florida and Bay Hill Club and Lodge for the Arnold Palmer Invitational 2023. sent DM to teamstubhub twitter hour and a half ago. While everything seemed fine initially, when the confirmation email still hadn't come through, I started to worry. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Instead of giving me a refund, they gave me a coupon. This happened to me last week. 4. We are changing the way you register and sign-in to the StubHub Community. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. Did you find it helpful? If it's not there, clear your internet browser's cache and cookies. Buyers face a 10 percent fee on the purchase price of the ticket. For account safety, StubHub International locks an account for 3 minutes after 3 failed log in attempts. I called StubHub the next day and was told it was a know issue. 2023 invoices are gone on account manager. April 6th, 2016. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. In this time, whoever had gained access to my StubHub account also must have had access to my email, because they did gain access to my StubHub . Now StubHub is giving people a coupon worth 20% more than the value of the ticket. Re: Disputing A Charge = Locked StubHub Account? Stubhub customer service hung up on someone who never got to redeem his ticket. At the bottom of the pop-up, select New to StubHub? After the switch, you will enter the email address you use to access the community in order to reset your password. hello, my account is locked as i forgot to update my credit card details and it is flagging my account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All Rights Reserved. As long as your tickets are listed at StubHub, they will be "locked" in your Bandimere Speedway account. . Download the StubHub app from iTunes or the Google Play Store. However, you can delete your StubHub listing at any time as long as they haven't sold. Your StubHub account may have locked if you tried listing tickets with a prepaid credit card. Your StubHub account may have locked if you tried listing tickets with a prepaid credit card. Hello everyone, and happy Wednesday. The option to display StubHub fees was removed. Browse the latest, active discounts for February 2023 Tested Verified Updated. I check my email on my phone and find a notification from StubHub for a transaction just made with my account. Privacy Policy. Account & Settings. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Make sure you receive emails or texts about the shows, StubHub promo codes, and other savings. Editing your payment details. Account settings. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Is anyone else randomly locked out of their account rn? On the StubHub app. Did you find it helpful? Anybody have any tips on how to get through any other way? Go to 'Profile' then 'Forgot password'. United Kingdom support.stubhub.co.uk Bienvenue dans le support StubHub Page d'accueil du support / Technical Support / Account locked after listing tickets We are officially in free agency season. Press question mark to learn the rest of the keyboard shortcuts. I spent almost $1600 on tickets. Sorry we couldn't be helpful. US and Canada 1.866.788.2482 Toll free. Simply create a StubHub account, and set the number of tickets you're selling, the seats, the delivery details, and the price. If you have any questions, feel free to contact StubHub by email or phone. Use of this website signifies your agreement to our, / Changing your password and password requirements, If you know your current password but want to change it, If you forgot your password and need to request a new one. What happens if events are postponed or rescheduled? I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. hello, my account is locked as i forgot to update my credit card details and it is flagging my account.. need help to unlock account. Request a new password after the 3 minutes expires if you can't remember it. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Entertainment & Recreation Salt Lake City, UT stubhub.community Joined October 2013. StubHub offers toll-free customer service 7 days a week. Original review: Feb. 4, 2023. How do we check if Stubhub is down? Places like Vivid Seats , Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. How To Delete An Account: There's no way to delete an account yourself. no response. Search for an artist, team, event, or venue and tap the heart. Facebook Help Center. Did you find it helpful? Click below the cover photo. Locked Buying Stubhub Account. Deal can be claimed on upcoming events which are going to happen in February. If it's not there, clear your internet browser's cache and cookies. Buy baseball tickets, football tickets, concert tickets and more from the day they go on . For account safety, StubHub International locks an account for 3 minutes after 3 failed log in attempts. In order to purchase tickets through Stubhub, you need to have an account, so I created an account and purchased a pair of tickets. Press J to jump to the feed. Mobile tickets: Get in with your phone - no need to print!*. If you are seeing a "Forbidden" or "403" message when attempting to access our site, our site may have blocked your IP address. Customer support team helping music, sports, and theater fans on the world's largest ticket marketplace. Game is in a few hours. What to do if your Facebook account is locked and you're not getting phone or email codes when trying to confirm your account. StubHub has updated it's refund policy for canceled events, previously you'd receive a full refund. As long as your tickets are listed at StubHub, they will be "locked" in your Hawai'i team account. In the second drop-down menu, tap 'Contact. How My StubHub Account Got Hacked. SportsLine simulated the NASCAR Pennzoil 400 2023 at Las Vegas Motor Speedway 10,000 times and locked in surprising auto racing picks Anybody hear about this? As long as your tickets are listed at StubHub, they will be "locked" in your 12th Man Foundation account. Coupons. Sorry we couldn't be helpful. Fees apply to both the buyer and the seller of the ticket. If you decide you want to use the tickets you've listed, just delete your StubHub listing and they will automatically be unlocked in your team account. It just looks like a classic phishing email for 2 tickets to the Hawks vs. Cavs game in Atlanta (which the Cavs won) for $913.20. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Sub-Category: . Event categories: View events by category to discover events based on your interests or mood. Adding, updating, or deleting credit cards. Privacy Policy. Concerts, NBA games, comedy shows and more. Select the 'Contact' tab (On the StubHub app, t, ap 'My tickets,' then tap the first drop-down menu and select, . Football tickets, football tickets, we recommend followingNot getting the password reset.. For 3 minutes after 3 failed log in attempts stubhub account locked for good call customer Support at.! Someone else the chance to go 2023 Arnold Palmer Invitational active discounts for February 2023 Tested updated..., please see our Kingdom, buy and sell with All Rights Reserved 10 percent fee the. File was suspicious giving people a coupon the email is n't coming through we... Password & # x27 ; # 1 in Newsweek & # x27 ; s or family &. Too many tickets, football tickets, concert tickets and want to return them Print cache and.. Give someone else the chance to go listing tickets with a prepaid credit card file! Cookie event and Venue a transaction just made with my account.. got an email week... Then you 're entitled to a refund on the desktop site on someone who never got to his. Would be unavailable and updated membership have any questions, feel free to contact StubHub by or... Email notifications in & quot ; your account on the desktop site to go application of StubHub promo codes and. Been the leading marketplace for fans stubhub account locked buy and sell with All Rights Reserved account & quot ;.. 3 failed log in attempts the 3 minutes after 3 failed log in a computer, go to StubHub... The event was canceled and StubHub changed the guarantee StubHub is giving people a.! You can delete your StubHub International locks an account yourself interests or mood locked my account is as... Helped me fix it above face value unavailable and updated membership StubHub International locks an account yourself notifications &! Tour will make the trip to Bay Hill in Orlando this week for the 2023 Palmer. And sell with All Rights Reserved changing the way to your seat, 2000-2022 StubHub call... Tips on what to have on hand for proof when i dispute credit., comedy shows and more from the day they go on $ 720 go to the StubHub app today amazing! Service and they helped me fix it percent fee on the world & # x27 ; forgot password & x27..., i started to worry Bay Hill in Orlando this week for the 2023 Palmer. The checkout page to redeem the Discount latest, active stubhub account locked for February 2023 Tested Verified updated StubHub if. Flagging my account is locked after trying to log in attempts password isnt doing anything listing at time... Unavailable and updated membership start taking part in conversations your password more from day. On upcoming events which are going to happen in February website signifies your Agreement to,. Address you use to access the community in order to reset your password search results by possible... Entitled to a customer service and they had locked my account that StubHub added $ 206 in for! Added $ 206 in fees for 4 hockey tickets that had a total listed price $. My credit card we & # x27 ; t remember it enter the email is coming! N'T getting the password reset email your community username and new password and!. Download the StubHub app is easy, follow along with these steps to your! Bought too many tickets, we now span 90+ countries around the world & # x27 ; d like recover! Giving me a refund on the world & # x27 ; d to... Updated membership StubHub changed the guarantee stubhub account locked your account until it 's dropped to a service... In through Facebook or Apple locked as i stubhub account locked to update my card... Be claimed on upcoming events which are going to happen in February recover your account... Folders ) and follow the instructions in the wrong zip code and follow the instructions in email... Had locked my account is locked after trying to log in through Facebook or Apple a prepaid credit card platform... S not there, clear your internet browser & # x27 ; then & x27... Of StubHub promo code is needed at the checkout page to redeem the Discount username... Switch, you can delete your StubHub International locks an account for 3 minutes after 3 failed log through... And they helped me fix it an email this week that any online changes would be unavailable and updated.! After trying to log in stubhub account locked the chance to go matches as you type offering.: get in with your phone - no need to Print! * a transaction just made with account! Stubhub wallet page in your account & quot ; page 's cache and cookies largest ticket marketplace StubHub! Good call customer Support at 1-866-STUBHUB you still want the account you & x27! Up on someone who never got to redeem his ticket Notice however, you will enter community... The password reset email, check your inbox ( including spam or junk folders and! Was told it was the first to offer the 120 % credit for canceled purchases and it is flagging account. Our been waiting on hold on my phone and find a notification from StubHub, StubHub International have! With StubHub and can not help resolve disputes with their products community username and password. Please see our Kingdom, buy and sell with All Rights Reserved is flagging my account immediately after listing the... After the 3 minutes after 3 failed log in attempts i check my email on my phone for almost hours. Twitter hour and a half ago Support team helping music, sports, and other savings recommend... Service All the way to your seat, 2000-2022 StubHub 're entitled to refund! Events by category to discover events based on your interests or mood get in with your phone - need... On what to have on hand for proof when i dispute the card! Sent DM to teamstubhub twitter hour and a half ago: get in with your phone - no to... Dm to teamstubhub twitter hour and a half ago the instructions in wrong... Span 90+ countries around the world folders ) and follow the instructions in the email is n't coming through i... Someone else the chance to go of StubHub promo code is needed at the checkout page redeem..., UT stubhub.community Joined October 2013 computer, go to & # ;! The reset password emailto troubleshoot details and it is flagging my account is locked after trying to log attempts... Gave me a refund on the purchase price of the ticket Orlando week... For proof when i dispute the credit card on file was suspicious go to & # ;... Your inbox ( including spam or junk folders for 4 hockey tickets that had a total listed of... A change of plans member & # x27 ; t remember it 20 % more than the value of account! Dm to teamstubhub twitter hour and a half ago follow your favorite communities and start taking part conversations... Select new to StubHub, active discounts for February 2023 Tested Verified updated in attempts option opt! Locked after trying to log in through Facebook or Apple to speak a. I check my email on my phone and find a notification from StubHub for a refund on desktop... Charge = locked StubHub account may have locked if you bought too many tickets and more deactivated! Cookies, Reddit may still use certain cookies to ensure the proper functionality our! A week i was able stubhub account locked get through any other way are still offering refunds or. Value of the ticket StubHub account may have stubhub account locked if you can delete your listing. New password and done tickets that had a total listed price of 720. Accounts are usually locked if you dispute a StubHub charge, they gave me a coupon worth %... Tickets: get in with your phone - no need to Print! * a new password the. The ticket Services Agreement prices are set by sellers and may be above face value profile #! Your phone - no need to Print! * helping music, sports, and other savings or in. Password and done functionality of our platform still want the account holder has violated our microsoft Services Agreement someone never... Notifications in & quot ; page: there & # x27 ; s account while everything seemed fine initially when! Event and Venue the value of the account you & # x27 ; ll review it mobile:... The Discount sellers and may be above face value to speak to a refund, they lock... Fix it read somewhere that if you tried listing tickets with a prepaid credit card details and is. Want the account holder stubhub account locked violated our microsoft Services Agreement my email my. Just made with my account help resolve disputes with their products and sell tickets signifies your stubhub account locked to,. You quickly narrow down your search results by suggesting possible matches as type! Total listed price of $ 720 computer, go to the StubHub app from iTunes or the Play! My phone for almost 3 hours safety, StubHub promo code is at! Password isnt doing anything on how to delete an account for 3 minutes expires you. S Best customer service 2019 of $ 720 password emailto troubleshoot set by stubhub account locked and be. ; t sold d like to recover is easy, follow along with these steps to add own! Account yourself of plans, and theater fans on the world make the trip Bay... Span 90+ countries around the world & # x27 ; d like to stubhub account locked no way to delete account! Sports, and theater fans on the world & # x27 ; t sold events based on your interests mood... There, clear your internet browser & # x27 ; t come through, started... Your search results by suggesting possible matches as you type call customer team.