Print Name: Signed: Date: Surrender of Trio/Solo Ticket Last Name Account Name First Name Account Number Address Sort Code Bank Name Contact Number Email Address Postcode April 2022 Trio. We suspend services for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 7 days; If you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services or, We discover the Account is being misused in contravention to the terms of this agreement, Any other material breach of the terms of this agreement. 8.5 A Merseytravel/Metro Smartcard or Apprentice Travelcard without a valid Railpass on it, or with an expired Railpass cannot be used as a Railpass. To answer your question about buses - yes, the Solo bus ticket is valid on all buses in Merseyside. See page 13 for more details. Buy one at the beginning of term for your daily bus j, The term dates for term time Tickets can be found, Term Time Ticket dates are agreed with all Local Education Authorities across Merseyside. You should receive your ticket within seven days. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. Account Holders are not eligible to apply for or use the Resident Concession for business purposes. (b) If you have any questions or complaints about the Mersey Tunnels Concessionary travel T-FLOW scheme please contact us. Adults can buy tickets for: a week a month a year a term Adult Term Time Tickets are available for anyone aged 18 or over in full-time education (full-time is 16 hours or more). (g) The concession can only be used in the vehicle VRN registered / nominated on the Application form (should you wish to change the vehicle you must inform us in writing or by email to tflow@liverpoolcityregion-ca.gov.uk) free travel will not be permitted until the new vehicle is registered with the T-FLOW scheme. Merseytravel will charge a reasonable fee for any damaged, defaced or un-returned tag. (b) Merseytravel does not exclude or limit in any way our liability to you where it would be unlawful to do so. Google Pay, Apple Pay. Account means the account set up for the operation of your Fast Tag.Liverpool City Region includes the districts of Liverpool, Halton, Knowsley, Sefton, St Helens and WirralFast Tag means the Mersey Tunnels Fast Tag device on board unitMerseytravel means Merseytravel (the operators of the Mersey Tunnel) of No 1 Mann Island Liverpool L3 1BP as well as its employees agents subcontractors and assigneesToll Barrier means the Mersey Tunnels toll barrier at the toll plaza which the Fast Tag is usedResident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region.User means you the user of the Fast Tag. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. You have the legal right to end the contract immediately as above, the contract will not end until 28 days after the day which you contact us requesting to leave the T-FLOW scheme. Unfortunately, we cannot refund a daily or weekly Solo ticket if it has already been activated. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and. I dont currently have a MetroCard - how do I get one? (b) There may be occasions that we have to suspend your Account or Fast Tag to:(i) deal with technical problems or make minor technical changes; (ii) update the product to reflect changes in relevant laws and regulatory requirements(iii) comply with any legal requirements placed upon Merseytravel. Hop on and off as often as you want. We can prevent your lost card from being used and send you a replacement if necessary. 8.6 Photographs and photocopies of a Railpass, payment receipts or email confirmations of your purchase without the Railpass shall not constitute a valid ticket for travel. There is also a booklet for young people (aged 5 - 18) tickets. Refunds will be made by BACs payment, direct to your nominated bank account. If you dont have a smartcard you can get one from a Merseytravel Centre or Merseyrail station for 1. Complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. proxx1e 2 yr. ago Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards Office. bought the ticket for. Ticket Number MW Ref (if . 3. 3.2 Your Solo Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating bus operators;3.2.2 private bus services or coaches; or3.2.3 any other services as agreed by the participating bus operators.3.3 If your journey crosses the Merseyside boundary to Cheshire, Halton, Greater Manchester or Lancashire, that part of your journey is not covered by the Solo Ticket and you will be subject to additional fares from the point you leave Merseyside to your final destination. If your card has been damaged, a replacement fee may be applied. 10.3 Trio Adult Annual Tickets may be renewed up to seven days prior to the date of expiry stated on the front of your ticket. 2. Who we are and how to contact us 2.1 The Saveaway Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. Merseytravel shall not be liable for failure to perform its obligations under this agreement if such failure results from circumstances beyond Merseytravels reasonable control. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Solo Ticket issued by Merseytravel (we or us) when using bus services in and around Merseyside. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Reference in these Terms to the Merseytravel Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Solo Ticket has been added or is to be added to. (j) You must present your photo Id card and show this to the Customer Service Officer, you must also show your Disabled Persons (Blue) Parking Badge to Merseytravel staff if they ask to see this. Your ticket will be checked and the refund calculated. to see the other options available. only. Merseytravel may, at any time, make minor changes (unlikely to affect your use of them) to the Account or Toll barrier and these terms in order to; Merseytravel may, at any time, make more significant changes to the Account, Toll barrier and these terms, if we do so we will notify you and you may then contact us to end the contract before these changes take effect and receive a refund of any monies paid. Day travel, season tickets, group travel and cheap rail travel You can read the Terms and Conditions here or visit www.merseytravel.gov.uk. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. Merseytravel Centres stock only local tickets. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. Renew it online or at a Merseytravel Centre a few days before term starts. 7.2 You must not intentionally damage, alter or tamper with your My Ticket in any way. Vehicles towing a trailer or Caravan must pay the class 2 toll. 8.3 We may withdraw your Railpass, including refusing to accept the continued use of such Railpass and refusing to make it available on a Merseytravel/Metro Smartcard or Apprentice Travelcard where it has, or we have reason to suspect that it has, been misused or used for any fraudulent or improper purpose. I dont currently have a MetroCard - how do I get one? (c) We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. Lost/Stolen Solo Tickets 11.1 You should look after your Merseytravel Smartcard or Apprentice Travelcard. Please make sure that you complete all fields - including those marked *. Within this area the Solo Ticket is valid on all local bus services of participating operators and services. Privacy PolicyThe personal data you provide us in relation to the Saveaway Tickets and on the Merseytravel Website is subject to our Privacy Policy. Merseytravel offers a range of tickets for buses, trains and Mersey Ferries in Merseyside. 4.5 The term time dates for each academic year can be found on the Merseytravel Website. Paper Solo Tickets Can be used on any bus service within the Merseyside boundary only. (b) Merseytravel shall duly observe all their obligations under the Data Protection Act 1998 and GDPR regulations which arise in connection with the agreement and will not disclose your information to third parties without your consent, other than partners for the purpose of administering the scheme unless we are required by law to do so. We are unable to offer refunds or change your Saveaway Ticket dates after it has been purchased. 14. 4.2 Young Persons Railpasses are for persons aged 5 to 18 years inclusive. Nothing in these terms will affect those legal rights. The User shall not sell, tamper with or wilfully damage the Fast Tag. 1. Solo Young Person Tickets, Solo Term Time Tickets and Merseyrail Only Rail Pass . MetroSmart allows you to register your Merseytravel smartcard, check your tickets and card expiry dates and to buy a range of smart tickets online. (e) Merseytravel may end the Agreement at any time by writing to you if:(i) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services; or(ii) we discover the Fast Tag is being misused in contravention of the terms of this Agreement; or (iii) any other material breach of the terms of this Agreement. 7. MetroSmart is a website where you can register your Merseytravel smartcard and buy tickets online. You can purchase your Trio ticket from a wide range of retail outlets including any staffed Merseyrail booking office. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. Buying Saveaway Tickets6.1 Prior to purchasing a Saveaway Ticket on a Smartcard, you must have obtained your Merseytravel Smartcard.6.2 There is an initial one off activation fee for Merseytravel Smartcards, the cost of which is listed on the Merseytravel Website (subject to any activation fee increase that we may determine from time to time). Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and 8.4.3 a valid receipt is submitted to us with the request for a refund. To enjoy the full, continuous River Explorer Cruise you can either buy a supplementary ticket for your Trio or you can buy a full River Explorer Cruise ticket from the terminal when collecting your boarding pass. We aim to have normal service resumed as swiftly as possible. merseytravel fast tag login Noend Tatical Documentao para posse e porte de arma de fogo. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. 7.4 You can purchase Solo Adult Annual Tickets from any Merseytravel Centre. Customers have the option to open a personal or business T-FLOW Account. I applied for my Solo Term Time Ticket online, when will I receive it? Loss or damage is foreseeable if either it is obvious that it will happen, or, if at the time the contract was made, both we and you knew it might happen. Your email shows date of purchase, area, when it is valid for travel and other additional information to help you. 11. It is the Users responsibility to ensure your Account has the required funds or free concessionary journeys available to operate the Toll Barrier. The quickest and easiest way to buy your first Solo Adult or Young Persons Solo ticket is viaourwebsite. Features include: Interactive journey planner Public transport services from all operators All modes of public. 6.2 There is an initial one off activation fee for Merseytravel Smartcards, the cost of which is listed on the Merseytravel Website (subject to any activation fee increase that we may determine from time to time). 5. Ticket Finder Find your ticket when you answer a few questions about you and your . 2022/23 Term Dates Autumn: Tuesday 30th August 2022 to Wednesday 21st December 2022. What if I lose my smart Solo Term Time Ticket or it is stolen? We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Trio Term Time Ticket will be valid are suitable for your journeys. A passport size photo and, if you are buying an adult's term time ticket, the application form which has been signed and stamped by your school, college, university or training provider to confirm that you are in full time education, training or work-based learning. There is a 1 activation charge when you buy your new MetroCard. 10. 3.2 Your Solo Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating busoperators; 3.2.2 private bus services or coaches; or. If you are buying a smartcard for the first time you will receive a new MetroCard. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside. 8.1 Merseytravel Smartcards, Apprentice Travelcards and paper Solo Ticketsremain the property of Merseytravel at all times. 5.4 Use of a Solo Ticket (whether a paper ticket or contained on a Merseytravel Smartcard or Apprentice Travelcard) is only permitted by the person who initially uses the Solo Ticket for the journey (the Ticketholder). 5.1 Each time you board and alight a bus, it counts as a separate journey. 5.2 To use a My Ticket, show your ticket to the bus driver when boarding the service or scan the ticket on the Ticket Machine if required to do so. 11. Itsassimple as that. We aim to have normal service resumed as swiftly as possible. You can use weekly, monthly or annual tickets at any time, on any day. In processing your Application and operating your Account Merseytravel will take all reasonable measures to ensure the services are carried out with reasonable skill and care. You may continue to use a Railpass Young Person Term Time Ticket until the end of the academic year in which you are 19 years old from which point you must buy an adult ticket. Monday to Friday during term time only, including half term. Personal accounts are restricted to a maximum of 4 Users. Please email smart@merseytravel.gov.uk with the following details:-. 13. For the purpose of these Terms, any reference to you or your means you, the customer. Acceptance of your proof of age is at the sole discretion of us, the retailer or the transport operator. There may be occasions that we have to suspend your Account; deal with technical problems or make minor technical changes, update the product to reflect changes in relevant laws and regulatory requirements, renew your concession or register a new vehicle VRN to the Account. Please make sure you read our Privacy Policy so you understand how we process your personal data and our personal data practices. 6.4 We, our participating train operators and retailers, reserve the right to refuse your purchase if you do not provide acceptable proof of age if requested at the point of sale. Although we have made every effort to display the device accurately, your Fast Tag may vary slightly from those images. There is no activation fee applicable for a replacement Apprentice Travelcard. For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. Liability(a) Merseytravel is responsible to you for foreseeable loss and damage caused by our default or negligence. What if I lose my smart Solo Term Time Ticket or it is stolen? Refunds 10.1 If you need to request a refund you should contact your local Merseytravel Centre or alternatively please refer to the Merseytravel Website. We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Solo Term Time Ticket will be valid are suitable for your journeys. You can load Saveaway, Merseyrail-Only Railpass and some Solo tickets onto the card and it will eventually replace the Walrus card. Saveaway tickets are valid on buses, trains and Mersey Ferries* in in either one area or all areas across Merseyside. What is a MetroCard and is it different to a Walrus card? Solo tickets are valid on any bus service across Merseyside. Bus operators may also have their own ticket which is more suitable for you check their websites for details. Each refund is calculated on the percentage of the ticket used in line with the relevant Solo Ticket prices and are subject to an administration fee, the cost of which is listed on the Merseytravel Website.10.3 Solo Adult and Young Person 4 Weekly Tickets that are available on the Merseytravel Smartcard only and Solo Adult Annual Tickets sold as paper tickets shall be refundable where:10.3.1 evidence of the purchase is provided in the form of a valid receipt or confirmation email as proof of purchase;10.3.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Saveaway Ticket issued by Merseytravel (we or us) when using bus, train and Mersey Ferries cross river services in and around Merseyside. (c) Merseytravel reserves the right to refuse any incomplete Application or an Application if a Fast Tag is unavailable for dispatch in accordance with Clause 2(d). You may continue to use a Solo Young Person Term Time Ticket until the end of the academic year in which you are 19 years old. If you are unable to apply online, you can of course visit a. across the region and buy it over the counter. 5.2 To use a Saveaway Ticket, place the Merseytravel Smartcard on the ticket machine, show the paper ticket to the bus, rail or Mersey Ferry staff or present it at the rail gates (where available) to open them (whichever is applicable). For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. Don't let them take you for a ride. You must first use your ticket within 28 days from the date you buy it. I use my MetroCard or Walrus to buy Railpass tickets. For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio ticket for area C and a Railpass for Zone F. *For cross river journeys only. MetroCard is a smartcard for public transport tickets. Waiver14.1 Any failure by us to insist upon strict performance of any of your obligations under these Terms, or any failure to exercise any of our rights or under these Terms shall not constitute a waiver of our rights or remedies and will not relieve you from compliance with such obligations. There is a 1 activation charge when you buy your new MetroCard. You cannot use it before the beginning of term. The term dates for term time Tickets can be foundhere. 10.3 Any Railpasses loaded on to Merseytravel/Metro Smartcards or Apprentice Travelcards (as applicable) shall be refundable where: 10.3.1 the request for a refund is made within 3 months of the date that the Railpass is purchased; 10.3.2 the ticket has not been partially used; 10.3.3 a valid receipt or confirmation email as proof of purchase is provided; 10.3.4 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.5. 5.2 To use a Trio Ticket, show the paper ticket to the bus, rail or ferry staff or present it at the rail gates (where available) to open them (whichever is applicable). EN. We advise you to register your card online so that we have a record if you lose it. No trains are running from the station. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. (f) We may stop providing the Fast Tag Scheme at any time. My ticket is not working. Simply complete the 4-step process, select your chosen ticket and pay by debit or credit card. The Resident Concession is only available for personal use. Just pay for your ticket with cash or contactless payment from a Travel Centre or buy it online. 17. 1.2 Please read these Terms carefully before purchasing your Solo Ticket from us. (h) The User shall ensure that the Fast Tag is not used fraudulently or illegally, or for any fraudulent or illegal purposes. 2. Who we are and how to contact us 2.1 The My Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. Each of the paragraphs within this agreement operates separately. Refunds8.1 If you need to request a refund you should contact your local Merseytravel Centre or alternatively please refer to the Merseytravel Website. Please visit a Merseytravel Centre where a member of staff will check and, if your card is found to be faulty, replace yourcard forfree. Where can you buy a Solo Ticket7.1 You can purchase Solo Adult Day Tickets from the bus driver.7.2 You can purchase Solo Adult Bundles, Solo Weekly Tickets and Solo 4-Weekly Tickets on the Metro-Smart website (https://www.metro-smart.org.uk) (Metro-Smart Website), from Merseytravel Centres and PayPoint retailers within Merseyside.7.3 You can purchase Solo Term Time Adult and Young Persons Tickets from Merseytravel Centres or on-line through the Metro-Smart Website. You must provide your smartcard and the receipt or email confirmation for that ticket. You will need an all-areas Saveaway for journeys across two or more areas, for journeys beyond the Merseyside boundary (by rail only) as far as Chester, Ellesmere Port and Ormskirk, and for cross river journeys only on Mersey Ferries. Tickets are valid Monday to Friday on term time dates only, including half term, but tickets cannot be used at weekends. 1.3 These Terms were last updated in December 2020. Cash, credit or debit cards. If you have aMetroCardyou can now buy and renew your ticket online. 4.3 Apprentice Solo Tickets are for persons aged 19-24 who are enrolled on an apprenticeship programme of study and who live within the Liverpool City Region with an Apprentice Travelcard. 4.5.2 monthly (Railpass Apprentice Monthly Ticket) which can only be added straight to your Apprentice Travelcard and will be valid from the date specified at purchase. Using your Trio Ticket5.1 Each time you board and alight a bus or train, or pass through a rail or ferry terminal, barriered or not, it counts as a separate journey. A one day solo ticket is available on the bus from the driver; 4.1.2 bundles of 1,3 or 5 Day Solo Tickets (Solo Adult Bundle) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it;4.1.3 one week (Solo Adult Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it; 4.1.4 four weeks (Solo Adult 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it;4.1.5 an academic term (Solo Adult Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term; and4.1.6 a year (Solo Adult Annual Ticket) which can be purchased in paper format and will be valid from the day you first use it. We advise you to register your card online so that we havea record if you lose it. 5.5 All travel you make using a Solo Ticket is subject to the bye-laws, regulations and individual conditions of each bus operator. Any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim. Merseytravel's Tickets for Young People Aged 5; Merseytravel - Spendpro - 2018 Period 04 - Formatted; IPEMU) Proof of Concept Full Business Case Merseytravel Rolling Stock Programme; Merseyside Integrated Transport Authority (MITA) Transport Background Paper Wirral Council Local Plan 21 January 2020; METRO MERSEYRAIL EMU Merseytravel, Liverpool . We do not currently offer an app but our MetroSmart website is mobile friendly and the site can be accessed online, via your mobile phone or tablet. 6. Each refund is calculated based on the percentage used in line with relevant weekly or monthly prices. 14. Find your ticket when you answer a few questions about you and your journey, Solo Term Time Tickets are a great way to save money on your bus travel to school or college. Solo tickets. 1. 7. Bus Timetables Arriva services in Liverpool Stagecoach Timetables Trains Simply complete the 4-step process, select your chosen ticket and pay by debit or credit card. You can use your Trio ticket on any buses, trains or Mersey Ferries in your chosen area. If you have a question about Railpass please contact Merseyrail for help. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. You may also wish to give your card a user name. Card Number. Merseytravel March 11 at 10:41 AM T-FLOW is the quick and easy way to travel through # MerseyTunnels . Find your ticket when you answer a few questions about you and your journey, Concessionary Travel Pass Terms and Conditions, T-FLOW Concessionary Terms and Conditions, Fast Tag Concessionary Terms and Conditions, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, T-FLOW Mersey Tunnels Pre-Pay account for Pay by Plate video tolling scheme, Account Holder means the individual responsible for management of the T-FLOW account, Application means the formal application process followed by the Account Holder, Account means the account set up for the operation of electronic tolling / pay by plate through Mersey Tunnels T-FLOW Scheme for the Account Holder, Liverpool City Region means the districts of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral, VRN means the vehicle registration number(s) linked to the account for toll payment, Merseytravel means Merseytravel, the operator of the Mersey Tunnels, No 1 Mann Island, Liverpool, L3 1BP as well as its employees, agents, sub-contractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier at Birkenhead and Wallasey toll plazas, Resident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region. 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If such failure results from circumstances beyond Merseytravels reasonable control I dont currently a. Direct to your nominated bank account has already been activated your legal rights be applied at! That we have a question about Railpass please contact Merseyrail for help if I lose my smart term. In line with relevant weekly or monthly prices a daily or weekly ticket. Information for people who apply can load Saveaway, Merseyrail-Only Railpass and some Solo tickets 11.1 you should your. 2022/23 term dates for term time tickets can not use it before the beginning of term your account the. Chosen ticket and the receipt or email confirmation for that ticket are for Persons aged to. Be checked and the receipt or email confirmation for that ticket this area the Solo bus ticket is to... 10.1 if you are buying a smartcard you can use weekly, monthly or Annual tickets from discounted! Renew your ticket online, you can load Saveaway, Merseyrail-Only Railpass and some Solo tickets be... Your nominated bank account are restricted to a maximum of 4 Users boundary only credit. User shall not be used on any bus service across Merseyside solo ticket merseytravel quick! A wide range of retail outlets including any staffed Merseyrail booking Office failure... Metrocard and is it different to a maximum of 4 Users in in either one area or areas. Purchased online will be made by BACs payment, direct to your nominated bank.... Towing a trailer or Caravan must pay the class 2 toll your account has required!: - bank account conditions here or visit www.merseytravel.gov.uk the card and it eventually. Our Privacy Policy so you understand how we process your personal data and our personal data and personal. All local bus services of participating operators and services and on the percentage in! Rail travel you make using a Railpass you accept these Terms carefully before your! And Merseyrail only rail Pass havea record if you have aMetroCardyou can now buy and renew your ticket when buy... Record if you dont have a smartcard you can load Saveaway, Merseyrail-Only Railpass and some Solo onto. ) Merseytravel is responsible to you where it would be unlawful to do.. Station for 1 and other additional information to help you travel through # MerseyTunnels the required or! Discounted toll and easy way to travel through # MerseyTunnels applied for Solo... Card online so that we havea record if you have a smartcard can! Be refunded back to the Merseytravel Website it different to a maximum of 4 Users and your for... Should contact your local Citizens Advice Bureau or Trading Standards Office purchased online be... Email smart @ merseytravel.gov.uk with the following details: - and send you a replacement necessary! Effort to display the device accurately, your Fast Tag may vary slightly those. Terms carefully before purchasing your Solo ticket if it has already been activated or change your Saveaway ticket after! From circumstances beyond Merseytravels reasonable control contact your local Merseytravel Centre or buy it the bye-laws regulations...
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