I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. Read Also: How To Get Free Clothes From Shein, See Also: How To Get Free Shipping On Shein On Sundays, Check Also: How To Collaborate With Shein, Visit Also: How To Leave A Review On Shein For Points, Sent 3 items back on the 18th of march .not recieved refund yet can you tell me when it will be refunded thanks . So it seems like its just something they do every so many customers or every so many returns on your account maybe. Choose your return method. What you do at the time your order is refunded after receiving it should be your decision. Return Non-Shein Items. Please follow these steps: 1. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. Your cashback platform Megabonus. . 1.Sign into your SHEIN account. 6. I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed. Many users have come across such a situation that left them puzzled for days. Theyll then process the exchange once they receive the return package. This is not the return address and will affect processing your return. But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. Why my SHEIN package says delivered but not here? You can get more information by reading below two situations. Click the "Return & Refund Record" link. Theres an X over the process button. It says final sale on all intimates. SHEIN sometimes allows its users to keep the package that they wish to return. To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Send the parcel back to SHEIN warehouse within 45 days of the receipt. Refund - Difficult. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. 3- Next, click on Return & Refund Record. amazon.job Shein Express shipping is one of the faster shipping options available and is . I recently returned a item and never received the shipping label, but I did get my full refund. SHEIN will send your money back to your wallet or account. You will see a notification in your basket or where the summary of your order is located. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"

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\n<\/p><\/div>"}, What is the LifeProof Warranty: Coverage and How to Claim It. ". Heres Everything You Need to Know. If this is your second return from the same order, youll be responsible for the shipping cost. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. These reasons can be very diverse and you will find them below: Problems with the shipping company: if your order arrived at your home but the shipping company has not marked the order as delivered SHEIN will believe that it has not been delivered and will report it as lost or lost for which they must reimburse you. Let's use the below example to show how this works. However, the actual delivery date . But returning them is a nightmare. 4. How long did it take for them to give you your money back? Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. Keep the tags and stickers on the product when trying it on. Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. Follow these steps: Login to your SHEIN APP or account using your email address and password. Press question mark to learn the rest of the keyboard shortcuts. Further click on return to start the return process. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. Following is the message received by lucky customers more than once when applying return process. (note: one time chance only. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". 1. Dear Linda Neczaj, Select the order you want to return. See which items are excluded SHEIN return policy. Not sure if thats normal. I am still awaiting my refund. Most of the SHEIN products are out of their return policy. The clothes are poor quality, should have realised this from the price. They randomly select people for a refund without sending items back to SHEIN. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. [Updated 2023], How to buy at AllyLikes? In the next screen, go to My Orders and click Returns. 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