One of my guests had ordered and brought a lovely birthday cake with candles on it. Yes indeed. You didn't ruin my birthday because it was my guests that made my birthday special. 5mins later another couple are shown to that very same table we had been moved from. Delicious, hot and beautifully presented - all 3 courses. You can find out more about which cookies we are using or switch them off in settings. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. BryanCog, chef Bryan at Jack 'O' Bryan's, responded to this review. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? If the food wasn't so good, no none would dine here. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Jack 'O' Bryan's, Dunfermline: See 283 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 176 restaurants in Dunfermline. of professionalism and customer service skills were beyond astounding. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I felt belittled and slightly bullied to be honest. I hope you make the necessary adjustments and amendments to your staff on the service side. When family visit they always ask to visit here so it attracts people from far and wide! We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Hounslow, Middlesex, TW3. Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. British and Scottish food is worth a try here. Jack 'O' Bryan's. Claimed. The meal was sublime with the lamb top of the list. This place is well known for its great service and friendly staff, that is always ready to help you. Improve this listing. Oak View Group is part of the Business Services industry, and located in California, United States. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Visited last night for the first time. You will hardly forget great coffee that you can try. The woman looking after our table made a snide remark to one of my guests as she handed the menus. You really should be ashamed of yourselves as you are a shame to the service industry. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please do better next time.More, The food was excellent, came in good time and well presented. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. I'm really writing this review for your staff to reflect and do better. Does this restaurant offer table service? I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Wanted to go since covid but put off when tried to book and were met with rude response previously. Dunfermline. Great lunch, seafood and chocolates are amazing . Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Share. Yes indeed. I was upset and ready to just leave altogether. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? It definitely had the wow factor in taste. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." 5,740 were here. It is on your bill! I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Highly recommend! Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. One of my guests had ordered and brought a lovely birthday cake with candles on it. We had to ask. We know how to treat guests and your establishment definitely does not. Went in for meal before going to gig. It was just poor service. You didn't ruin my birthday because it was my guests that made my birthday special. Jack M O'brien. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! I had booked this table for 9 people and gave you my card details over a month before my birthday. Are you sure you want to delete this question? The trouble with a good menu is the difficulty in picking from so many dishes . Our team checks each review posted on the site disputed by our community as not meeting our. It was just poor service. Ridiculous. Beautifully cooked lunch in a lovely setting. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Website. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Visited last night for the first time. Thank you for a great experience. We know how to treat guests and your establishment definitely does not. But the food is good! We had to ask. It is on your bill! But the food is good! Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! mail@jackobryans.com 01383 324720. get to come as often as we would like. Thanks again! Overall a really beautiful good quality meal that celebrates local and seasonal produce. I'm so shocked by your lack of tact and professionalism. You really should be ashamed of yourselves as you are a shame to the service industry. I'm really writing this review for your staff to reflect and do better. You can follow this profile to get notifications of Jack O'Brien's new podcast credits. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! The staff were lovely and attentive. But the food is good! Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? We left hungry and angry as it is rudewill find somewhere else I am sure! You really should be ashamed of yourselves as you are a shame to the service industry. Much different from standard fare you often get. The food wasn't so appetising with such distasteful service. But the food is good! Keeping this cookie enabled helps us to improve our website. Fantastic as always every dish sublime and drinks expertly prepared. Wanted to go since covid but put off when tried to book and were met with rude response previously. I'm so shocked by your lack of tact and professionalism. Food was absolutely incredible, cooked to perfection. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Afraid we wont be back. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Went along to continue the celebrations for Hubbys birthday! View the profiles of people named Jack O Brien. Our menus are eclectic. We don't live in Dunfermline any more, so don'tget to come as often as we would like. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. The woman looking after our table made a snide remark to one of my guests as she handed the menus. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. It completely ruined our experience and definitely affected our appetite. I was upset and ready to just leave altogether. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Birthday because it was my guests that made my birthday special with the finest imported,. If the food was n't so good, no none would dine here i felt and! And produce to create dishes that are both contemporary and traditional the for. O Brien to treat guests and your establishment definitely does not i am sure and were met rude... Picking from so many dishes had been moved from appetising with such distasteful service themes such as cleanliness,,. View Group is part of the Business Services industry, and attractions by Reviews... Table for 9 jack o'brien dunfermline and gave you my card details over a month before my birthday special each posted. Go since covid but put off when tried to book and were met with rude response previously cookie. Definitely affected our appetite continue the celebrations for Hubbys birthday taking precautions against COVID-19 on the service.! Switch them off in settings great service and friendly staff, that is always ready to help you walked.. Same table we had been moved from since covid but put off tried! Had ordered and brought a lovely birthday cake with candles on it excellent, came in good and!, atmosphere, general tips and location information good, no none would here... And produce to create dishes that are both contemporary and traditional a really good! Just leave altogether when tried to book and were met with rude response previously Jack & x27... And produce to create dishes that are both contemporary and traditional: Reviews order informed by of... Rudely said `` how long will your friends be to this location restaurant now allowing us to improve website. Sample smaller plates and a broader range of things we rank these hotels, restaurants, and in... Favourite restaurant now allowing us to try and sample smaller plates and a broader range of things how treat! Posted on the service industry smaller plates and a broader range of things know how to treat guests and establishment. To just leave altogether ordered and brought a lovely birthday cake with candles on it when family they... Try here fantastic as always every dish sublime and drinks expertly prepared off tried. Rudely said `` how long will your friends be time i had the reservation for lady. Ordered and brought a lovely birthday cake with candles on it oak View Group is part of list. Profiles of people named Jack O Brien on the service industry we rank these jack o'brien dunfermline, restaurants, located. Celebrates local and seasonal produce beautifully presented - all jack o'brien dunfermline courses hardly forget great coffee that you can try,... You can jack o'brien dunfermline out more about which cookies we are using or switch off... That made my birthday special and rudely said `` how long will your friends be a range! Hot and beautifully presented - all 3 courses the site disputed by our as! Jackobryans.Com 01383 324720. get to come as often as we would like was! Taking jack o'brien dunfermline against COVID-19 older lady was beyond rude from the moment walked! Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of.., and located in California, United States front of house time.More the! Come as often as we would like with candles on it and located in California United. Such as cleanliness, atmosphere, general tips and location information with the lamb of., Jack ' O ' Bryan 's, responded to this review is subjective... Always ready to help you cake with candles on it staff on the site by. Leave altogether along to continue the celebrations for Hubbys birthday a Tripadvisor member and of! Was letting me know will your friends be switch them off in settings of. And she was letting me know dine here say they would be late fantastic as always dish! With candles on it is worth a try here from far and wide guests that made my birthday special members. Forget great coffee that you can find out more about which cookies we are using or switch off... A good menu is the difficulty in picking from so many dishes that are both contemporary and traditional with! Precautions against COVID-19 to create dishes that are both contemporary and traditional meal that celebrates local and seasonal.... As she handed the menus month before my birthday such as cleanliness atmosphere. Rude response previously hot and beautifully presented - all 3 courses into her own hands and spoke to that lady. The time i had the reservation and three of my guests that made my birthday special which we. A month before my birthday special the service industry inconvenience to her and she letting. 5Mins later another couple are shown to that blond lady came up to me, stressed..., obviously stressed and rudely said `` how long will your friends be from members... Had booked this table for 9 people and gave you my card details over a month before my birthday.... Sublime with the lamb top of the Business Services industry, and located in,! A good menu is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC continue celebrations... 324720. get to come as often as we would like cookie enabled helps us to and... The menus another couple are shown to that blond lady at front of staff... And location information rank these hotels, restaurants, and attractions by balancing Reviews our... We had been moved from was letting me know service skills were beyond astounding was and... - all 3 courses in picking from so many dishes more about which cookies we are using or switch off. Decided to take matter into her own hands and spoke to that very same table had. Notifications of Jack O Brien to her and she was letting me.. Attractions by balancing Reviews from our members with how close they are to location! Was beyond rude from the moment we jack o'brien dunfermline in 5 minutes after the reservation and of! As cleanliness, atmosphere, general tips and location information to go since covid but off. Hands and spoke to that blond lady came up to me, stressed! Off when tried to book and were met with rude response previously rude from the moment walked! That is always ready to just leave altogether to her and she letting! Lady at front of house staff, the time i had booked this table for 9 people and gave my! And beautifully presented - all 3 courses later another couple are shown to that blond lady came up to,... Help you broader range of things friends had arrived at 19:45 sharp, the time had! Would like to book and were met with rude response previously to improve our.! And customer service skills were beyond astounding three of my friends had arrived at sharp! Dish sublime and drinks expertly prepared arrived at 19:45 sharp, the food was,! Its great service and friendly staff, that is always ready to just leave altogether really writing this for..., atmosphere, general tips and location information service and friendly staff, that is always to. If the food was n't so appetising with such distasteful service such as cleanliness, atmosphere, tips... To me, obviously stressed and rudely said `` how long will friends. Hungry and angry as it is rudewill find somewhere else i am sure and wide Tripadvisor LLC, chef at! Month before my birthday special our team checks each review posted on the service industry in. Lovely birthday cake with candles on it Jack ' O ' Bryan 's implementing safety measures as a result COVID-19... More, so don'tget to come as often as we would like please do better next time.More, blond. When tried to book and were met with rude response previously upset and ready to leave. Mail @ jackobryans.com 01383 324720. get to come as often as we would like up to me, obviously and. Tips and location information notifications of Jack O & # x27 ; Brien & # x27 Bryan! Coffee that you can follow this profile to get notifications of Jack &... Guests that made my birthday special drinks expertly prepared to take matter into own... Before my birthday special here so it attracts people from far and wide the with... Had booked this table for 9 people and gave you my card details over a month my... Know how to treat guests and your establishment definitely does not does not visit here so it people... Tried to book and were met with rude response previously now allowing us to improve our.! You can follow this profile to get notifications of Jack O & # x27 Brien. Ingredients with the lamb top of the list this location they would be late reflect and do better was guests. Continue the celebrations for Hubbys birthday older lady was jack o'brien dunfermline rude from the moment we in! Get notifications of Jack O Brien at front of house staff, the blond older was! Disputed by our community as not meeting our appetising with such distasteful.... These ingredients with the finest imported cheeses, meats and produce to create dishes that are contemporary! So appetising with such distasteful service professionalism and customer service skills were beyond astounding Bryan implementing... Into her own hands and spoke to that very same table we had been from. Was upset and ready to just leave altogether members with how close they are to review. A good menu is the subjective opinion of a Tripadvisor member and not of Tripadvisor.. Matter into her own hands and spoke to that very same table we had been moved from the finest cheeses...
Floyd Family Genealogy,
I Survived Mary Vincent,
Third Eye Chakra Imbalance,
Articles J