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\n<\/p><\/div>"}, How to Charge Any Fitbit: Charging Guide & Troubleshooting, How to Restart or Factory Reset Fitbit Versa 2 & 3. Have your original receipt available for proof of purchase to upload to prove your band is covered under warranty. If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. A new band will have the same problem. Fitbit-branded devices and accessories include complex integrated components for which repair, such as cracked screens or faulty batteries, may not be possible outside of Fitbit factory conditions, and repair facilities or spare parts may not be available for your product or in your region. My husband bought Fitbit versa 1 and it stopped working in about 11 months so they replace me another one new Fitbit versa 2 its not working in 11 months again just complete black screen so I dont know what to do we complain about the Warranty finish so they not doing nothing. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Verizon Extended Warranty is $5 per month, per device. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. Easy claims process online 24/7 and free local repair. As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. Since then, I've worked with technology in my career as a media educator and videomaker. Fitbit will replace or fix your tracker's regular wear-and-tear damage within one year of the date you purchased it. Then, she needs to have her proof of purchase (sales receipt) available to prove the date she purchased the Fitbitwhich is also the date the warranty begins. It kicks in after the manufacturer warranty and could be worth a look. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Add your phone + ANY 25 items you own and get protection against damage and theft! Take photos of your band to prove the problems with the claim. Did your warranty already run out? contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. You can remove them yourself. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. First, locate your receipt and proof of purchase to verify that your Fitbits warranty is still valid. Shipping and handling charges may apply except where prohibited by applicable law. That means you do not need to take a bunch of extra steps to register the warranty. When you purchase through links on our site, we may earn an affiliate commission. Only send in the part of the device thats causing problems. Locate the Claim Warranty feature. Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). wikiHow is where trusted research and expert knowledge come together. Get the low-down on all things Fitbit legal. Thanks for signing up! If it still doesn't work, please contact customer support or try again later. This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Fitbit Customer Supportvia the above methods. Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. There was a problem. FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. Under the non-UPC code, you find your devices serial number. . Email Quote. (You can find the earlier version(s) in ourarchive.). See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. The coverage for European countries is two years. The seller already told me that there will be no warranty since it is in a different country. Or cosmetic damage like scratches and dents. . T3 Verdict. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
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