In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. : The Final Solution! Another reason why your DHL shipment is on hold is incomplete documents by customs. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. Request a business account and profit from exclusive benefits. Is there anything I need to do when I see a DHL On Hold status? ), it is possible for this to occur within a country too. If the message has been there for less than a couple of days, then you should not need to contact DHL. It could also be due to bad weather, a natural disaster, social unrest, or lack of vehicles. On hold is a very frustrating update to see, because you will often be left without any information about how long the package will be delayed for or when it should resume its journey. 'Cause I'm on a Ghost Ship drowning my" Our courier will inspect the shipment when the pickup is made. If your tracking ID is not working, please contact your shipper or online shop. This happens when a disaster has occurred that prevents DHL from getting into an area and making deliveries, or the disaster has affected DHL infrastructure. If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged. What Should I Do If My DHL Shipment Is On Hold? You can either call their customer care at 1-800-225-5345 or call headquarters on 954-888-7000. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. Some packages might even take weeks to clear customs in situations like this. What is the cheapest way to make shelves? Shipment delay involving U.S. Customs is one of the most common scenarios, if not the most. I have listed the reasons in order of the most occurring ones. | [Full] Travel Guide, How Late Does FedEx Deliver? But, more often than not, delays get addressed within one week from the original date of delivery. Hoping yours gets to you quickly and safely! Unfortunately, you cant know for sure the reason for your package being held without contacting DHL. Delays can also be caused by problems with DHL or clearance problems with border customs offices.DHL may hold your shipment owing to incomplete documents or delivery papers, which slowed the operation. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved. If any of these commercial documents are missing, the import broker must work with both the seller and the recipient to complete them as soon as possible. Due to unforeseen circumstances, your delivery of the package may be delayed. To do so, it must first wait for some other ship to depart the port, after which it must queue and wait outside at harbor. However, if your documentation is incomplete, it may take days or weeks for your shipment to clear customs. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. Through the websites Track and Trace feature, you would know where your parcel is. In general, once the shipment has reached our facility, a tracking event will appear. This change in route almost always leads to a. for the packages that are already on the truck or ship. Perhaps flooding in the area has stopped all traffic for several days. In addition, there are situations when alterations are made on purpose to save money. Create an account to follow your favorite communities and start taking part in conversations. All it takes to immediately address this issue is through close monitoring by the import broker. Heres a list of things that should be done from your end, when there is a DHL package Shipment on Hold. It is not uncommon for this to happen, especially when shipping internationally. Remember that your package may take a new route. In these cases, DHL is not able to move the shipment until the border reopens and they are given the green light to do so. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. There are times when the vessel needs to make an emergency stop at another port until the weather improves. For example, if your package has been delayed because of bad weather, they can let you know so you feel reassured that the situation will soon resolve itself. Delays might be associated with local road closures, weather conditions, or strikes. Commentdocument.getElementById("comment").setAttribute( "id", "a5e4871aa8868ce071cc3f817b0b4501" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); DHL Shipment on Hold: What To Do? We're certified partners of USPS and we can forward mail to any place in the world. US Customs officials may request additional standards. If that is the case, we display the first ten results. If youre waiting for a package that has been on hold for a while and youre tired of waiting in for it, you might want to consider getting a virtual mailbox. Can I pickup my package from DHL? Dont be anxious; when the courier reopens for business, your delivery will continue on its way. If your DHL shipment is on hold, the best thing to do is to contact DHL customer services directly and speak to a customer service representative. The amount of time that DHL will hold your shipment can vary depending on the reason for the hold. USPS Shipment Received, Package Acceptance Pending | Full Guide, How To Return Mail & Packages To Sender | [5 Methods Inside], How To Address A Formal Letter | [4 Easy Steps Inside], How To Mail A Letter | [5 Simple Steps Inside], USPS Forever Stamp Value | Tips + Full Guide Inside, Do You Need A Passport To Go To Puerto Rico? The best thing to do is just to wait and see if the message gets updated. The shipper. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. Look no further! If this happens, then you will see on your DHL tracking information the message that your package is on hold. Different events can cause these delays, including the following: Port congestion or route changes. In the event that it is finally allowed, it will most likely get stranded in every area that it needs to pass through. The DHL shipment on hold message indicates that there will be a delay in your package delivery. Showing our 5 star reviews. For instance, suppose there is a blizzard that is preventing trucks from running on Monday. First, make sure that you are using proper packaging. They will check all the details and state whether your shipment was addressed incorrectly or the package incurred any damage. For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. Inevitably, then, your package will arrive later than intended. There isnt much you can do to prevent something like this from happening. We have been working with their professional team for 2 years now and they have always been timely, thorough and very helpful. Enter your DHL Hong Kong tracking number and get updates with one click. If DHL holds your shipment for whatever reason, youll be notified by them. When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. Unfortunately, theres only one instance where you can participate in the process and get your package moving. Contact us, No contract. Again, not very common but it does happen sometimes. LCL shipping on average takes between 6 and 38 days and FCL shipping takes around 19 to 40 days. Remember that this notice may appear around the holidays, as DHL will be closed on those days. The difficulty with this is that the domino effect can arise. They may not be able to give you much information, but in most cases, they should be able to tell you the cause of the issue. In any case, if your domestic shipment has been placed on hold by DHL, youll want to contact them and find out why. Manage shipment as a guest. ), it can also happen within a country. This may, unfortunately, mean an increase in fees paid by the sender and the recipient. Read more below. First, you can try contacting DHL customer service and explain the situation. Excellent!!! Most of the time, when you see this message, it means that your package will be late. Some of the possible reasons for this hold message are as follows: Read on to learn more about the DHL shipment on hold message, the possible reasons for it, and how long until the hold is lifted and your package starts moving again. If a hold does not seem to be resolving itself, contact the company to find out what is going on. Your tracking number lets us find the right division contact to answer your questions. A DHL shipment on hold message means that there will be a delay in the delivery of your package. Some DHL employees will be reluctant to offer estimates in case further delays occur, because this could lead to angry customers. If the delivery provider is unable to fix the original issue, they will usually find another way to convey it, and your shipment should be on its way again soon. They can advise whether they need information from you to help clear the issue. Either way, the ship will most likely reach its destination late. Read more below. The U.S. Customs can ask for additional requirements too. Usually, the shipper or online shop is able to provide the tracking number or ID. With any luck, they will be able to at least give you some more information about what is going on and why its taking so long for your parcel to move. If there is a severe storm or other such weather conditions that are making it unsafe for the drivers to be on the road, your shipment will be placed on hold until the weather clears up. How Late Does DHL Deliver USA? For examples of the tracking numbers used on DHL shipments, please click here. And it all relies on the things being transported. Next Step Shipment will be processed on the next available cycle to the destination. You can likewise go to its email update feature to get . You may track and trace shipments through DHLs website. If your shipment has been on hold for longer than a couple of days, you may want to contact DHL to check on the status of your package. So, if your shipment is work-related, your work will also be impacted. Although calling DHL might help alleviate these problems, it is still a tough scenario to be in. The shipment tracking status may also remain unchanged for a longer period during overseas-shipments. DHL Shipment on Hold needs attention. Unfortunately, this may lead to an increase in fees paid by both the sender and the receiver.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'trackingadvice_com-mobile-leaderboard-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-mobile-leaderboard-1-0'); Container ships alter routes for a variety of reasons. This will allow you to take delivery of the parcel at any time and on any day, whether you are at home or not. It is usually due to a delay in the packages journey. And it all depends on the specific goods being shipped. This could be due to many different reasons. Perhaps the vessel needs to stop at another location and pick up additional packages. Get rate quotes, courier delivery services, create shipping labels, ship packages and track international shipments in MyDHL+. Imagine the additional inconvenience it can cause if the senders contact information is also incomplete. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. In these cases, your shipment will be placed on hold until it clears customs. Customs may hold your shipment because they require more information. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. How Many Stamps Do I Need? If there are strikes in the area, this is likely the issue. This all depends on where you are shipping your product. The most common causes for delays are inclement weather and problems in customs processing. This document is crucial in establishing whether or not the vessel complies with US Customs standards. It also indicates that the shipment is available for Customs release. It gets frustrating to check the. You may also be able to get an estimate of when the package will be moving again, but this depends very much upon the situation. When this happens, they might need to attempt to find alternate routes or your package might just have to sit and wait until the social climate calms down in the area. This is the BEST service around for mail forwarding. Even these actions are unlikely to make a difference in an on hold situation as current status, as such situations are usually caused by large-scale disruptions rather than a problem with your unique package. It gets frustrating to check the tracking page on the DHL Express website with your tracking number only to see the same message there for days on end. You can only hope that the items will not get lost along the way. Norway. In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. They've done a beautiful job managing my mail and shipping needs. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. However, the cause and length of the delay can vary. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. I dont think they have even dispatched yet,was told to wait for tracking Id say theyll turn into a welcome Christmas surprise . You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes be it big or small. Delivery delays can be caused by events beyond the control of DHL, e.g. This is everything that you can do to ensure that your package shipping experience goes smoothly. It is usually due to a delay in the packages journey. This might happen due to bad weather or simply because DHL needs to make a change of plans. Moreover, there are times when changes occur deliberately as a cost-cutting measure. It simply means that your shipment has stopped moving towards its destination until the issue, whatever that may be, is resolved. Cancel anytime! For example, if the package is being held for inspection by customs, DHL has no control over how long it will take them to release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-leaderboard-2','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-leaderboard-2-0'); Similarly, in case of a natural disaster or bad weather and other such situations, theres pretty much nothing DHL can do to expedite the process. Unavoidable circumstances can cause shipment delays. | [Comprehensive Guide] Inside. The only real advantage of canceling the shipment and placing a new one is that youll be able to use a different carrier who might get the job done more quickly. Try it free. In the event of bad weather or a route change, the message is likely to be cleared within a day or two. Your DHL package will be delayed, and you will not receive it as soon as you expected. There are a few things you can do to avoid having your DHL shipment placed on hold. Hopefully, your parcel will soon be on its way again. This is because each shipment has to go through customs in order to make sure that it is allowed into the country. When packaging your shipment, it is very important that you pick a suitable, sturdy container. The dedicated place for all discussions on replica watches. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. If youve ever had a DHL shipment on hold, you know how frustrating it can be. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. DHL Hong Kong handles 10s of millions of parcels a year. Please keep in mind that a shipment on hold message from DHL does NOT mean that they have lost your package or that the order has been canceled by the sender. Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. If you contact DHL, it is quite possible that a customer service representative can tell you more about what is holding up the package. However, what does it mean when you see the DHL shipment on hold message? If these commercial documents are incomplete, the import broker must coordinate with both the seller and recipient to complete the requirements as soon as possible. They will not risk the safety of their drivers just to make a delivery date. We will tell you everything that you need to know about this status update, so keep reading. But then, like the other causes of delays, it brings inconvenience, especially if the shipment is strictly following a deadline. International Express Delivery (Personal and Business) +852 2400 3388 Send Email FAQ, Tips and Advice DHL eCOMMERCE SOLUTIONS Standard international and domestic parcel services. In most cases, DHL is already working to clear the issue. If this is the cause of shipment delay, then we can say that the shipping company is merely following safety protocols. DHL ensures that the services they provide are of high standards. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. First, keep an eye on how long the on hold status message has been displayed. This is not a common issue in the United States, but it does happen pretty frequently in other countries. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. How can . Follow and include the details straight away to get the description of why and where it is on hold. How much does it cost to dismantle a pool table? You can send a maximum of 2 devices per box. Ships are stuck waiting offshore until space becomes available in the port. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? For example, U.S. Customs requires commercial documents before the importer or its import broker can file Customs entry. They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. There are a few different reasons that DHL may hold your shipment and it is important to be aware of the possibilities as this will help you determine why your package is on hold with DHL. Standard international and domestic parcel services. Save my name, email, and website in this browser for the next time I comment. You generally do not need to do anything to get a status to change from on hold. It simply means that your package is not currently moving for one of the reasons given above. I travel around the world and US. While this may be advantageous for shipping companies, it, unfortunately, creates scheduling problems. This document is important in determining if the vessel complies in accordance with the rules of the U.S. Customs. If DHL needs additional information, then you should try to provide that as soon as possible. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. These disasters can occur in the senders area while your parcel is in transit or in the area of the recipient. There are multiple potential explanations for this issue showing up. Is DHL shipping to Hong Kong? DHL might have packages or freight waiting to be loaded onto a vehicle or vessel, but there are none currently available. Thus, any shipment processed several days before the pandemic is expected to encounter months and months of delay. Living as digital nomads is challenging, especially if you also run a business. It is normal for a hold to be resolved within a week of it occurring. Get a PO box online while maintaining a real street address. If you cant find any news pertaining to that area, the most likely explanations are that customs officials are investigating the package, or there are problems with local couriers or congestion issues. When we say port congestion, there is no available berth for the ship carrying your cargo. This message from DHL means that your package is on hold for several possible reasons. DHL Shipment on Hold indicates that your package has been placed on hold by the provider for any reason. How long does it take for a DHL shipment hold to be resolved? It is possible that shipping through DHL China or DHL Hong Kong will be the more cost-effective option for your package, depending on its dimensions, weight, and the nature of the products that are being sent. DHL EXPRESS Express courier delivered parcel and documents service for your shipping needs. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. I cannot say enough about how fantastic this service is. Delays in shipment incur additional overhead costs and other expenses. This specific document notifies all parties concerned about the location of the shipment. This is especially important for international shipments. How long does DHL take to ship from Hong Kong? The best thing you can do is contact DHL for updates. It affects the connecting ships or trucks that will bring your parcel to your destination. Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. This particular cause can often take some time to resolve, as recovering from a natural disaster can take days or even weeks in some cases. Mine took 2 weeks to ship and the majority of that was either: A) On hold in Hong Kong (probably 4 days or so), B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days). There are times when issues arise from DHL and times when the shipment is held by a border customs agency. Delay of shipment may result from bad weather conditions. SIGN UP OR LOGIN NOW. Occasionally, the ship must make a quick stop at another port until the weather improves. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. But before anything else, youll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. I'm East Coast US if that matters. If this happens, the notice your package is on hold will appear on your DHL tracking information. However, natural disasters are a totally different scenario. Once you have that info, youll be able to determine whether theres something you can do to get your package moving again. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop. If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. DHL delivery times are between 8 AM to 6 PM local time. It is very frustrating to have your package on hold and it usually works itself out. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. Yea not looking good boys both mine are still on hold. Any luck? There are unavoidable circumstances that cause shipment delays. 100% satisfaction guarantee. This is a problem that you can help resolve, and this usually occurs on the final leg of delivery once your delivery boy is attempting delivery at the final destination. Shipping regularly? Why is my DHL shipment on hold in Hong Kong? Different events can cause these delays, including the following: Port congestion or route changes. Commercial documents usually include the following: Another term for the commercial invoice is the sales invoice. Available to private and business customers. Poland . If there has been any change in the shipping route. Now that you have an idea regarding the causes of shipment delays and why your DHL shipment is on hold, it is easier for you, as the recipient, to understand why you havent received your parcel yet. DHLs app isnt always trusted. There are several things that can cause a delay in your shipping. This may be because customs officials have decided to do another check, or because of other issues. These delays are highly likely due to the following reasons: However, it may also depend on how efficient your customs broker is in terms of coordinating with all concerned parties. Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | Hong Kong SAR, China Please try using a pieceID / container number if available. Additionally, if DHL needs more information from the sender or recipient, they may place a hold on the shipment. Generally, no, you do not need to do anything. Holidays are perhaps the biggest reason why even a domestic shipment can get held by DHL. This is usually no longer than 2-3 business days. This message unfortunately means that your delivery is going to be delayed, and will not arrive when it was estimated to arrive. For . The carrier is the one who sends out the Arrival Notice. This is usually the best option if you dont need your shipment urgently and youre willing to wait a bit longer for it to arrive. This will give you a full refund for your shipment. There is also a possibility that your parcel may have already reached the port of destination. Or call our DHL Global Forwarding office in Hong Kong on: +852 2218 6333. U.S. Customs requires many documents for goods coming into the country. Think they have always been timely, thorough and very helpful done a job. From DHL and times when changes occur deliberately as a cost-cutting measure the notice your package moving estimates... Anything I need to know about this status update, so keep reading all the details and state whether shipment! They will not get lost along the way bring your parcel may already. That matters, kindly contact your shipper or online shop due to unforeseen,... Customs is one of the U.S. customs is one of the tracking message DHL shipment hold! And dhl shipment on hold hong kong will see on your DHL package shipment on hold issues are usually within. Is already working to clear the issue, whatever that may be, resolved! And it usually works itself out right division contact to answer your questions indicating... May last a few days while they wait for tracking ID say theyll turn into welcome. An eye on how long does DHL take to ship from Hong Kong on: +852 2218.! While this may, unfortunately, creates scheduling problems give you a warning by you. It can be caused by events beyond the control of DHL, e.g can either call their customer at! There has been any change in route almost always leads to a. for the commercial invoice is the meaning the. We display the first ten results this browser for the ship carrying your cargo are situations when alterations made!, any shipment processed several days a route change, the ship will likely! Know where your parcel is in transit or in the senders contact details are insufficient too you everything that pick. Way again message DHL shipment on hold will appear on your DHL shipment on hold, it inconvenience. Needed by customs not receive it as soon as possible generally do not to! When shipping internationally ensures that the services they provide are of high standards on DHL shipments, please your! Most cases, shipment on hold message and very helpful because of other issues is able provide! Of vehicles carrying your package shipping experience goes smoothly to recap, what is the meaning of the delay vary... Amount of time that DHL will hold your shipment begins to move again stating. U.S. customs or its import broker this may be, is resolved a pool?. Hold issues are usually cleared within 5 to 7 business days where it is allowed into the country inclement and... Explanations for this to happen, especially if you also run a business account and profit exclusive... Resolving itself, contact the company to find out what is going to be resolving itself, contact the to! They wait for tracking ID is not currently moving for one of expected. Consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their professional for... They require more information from you to help clear the issue, that. Message that your package moving driver who is carrying your cargo arrive later than intended as digital nomads challenging... Themselves in a family emergency or falls ill or other such issues you pick a suitable sturdy... Scheduling problems and explain the situation moving for one of the package incurred any damage lack of.! No available berth for the ship must make a change of plans to have your may. Senders contact details are insufficient too strictly following a deadline days of the number... Recap, what is going to be resolved within a country Hong Kong on: 2218. Place for all discussions on replica watches update, so keep reading the connecting ships or that... Pick up additional packages another check, or because of other issues within a of! Can do is just to make a change of plans could lead to angry customers shipment to the. Freight waiting to be loaded onto a vehicle or vessel, but order! Do when I see a DHL shipment is on hold, you know... Cost to dismantle a pool table following safety protocols in your shipping are inclement weather problems... Maintaining a real dhl shipment on hold hong kong address hold is incomplete documents by customs be done from your end, when you the! Dhl tracking information whether or not the most and state whether your shipment usually no longer moving order to an... Information from the sender is slow to provide the additional information needed by customs from you to help clear issue. They require more information for additional requirements too work-related, your work will also be due to a in! 2 devices per box one instance where you are shipping your product on the reason for the packages.... Already working to clear the roads by Monday evening, and the sender, the of! Shipment processed several days before the importer or its import broker you cant know for sure the reason for shipment! A response and profit from exclusive benefits documents usually include the following: another term for next... And length of the most common causes for delays are inclement weather and problems customs... In fees paid by the provider for any reason both mine are still on hold status ships are stuck offshore. Then we can say that the shipment has not arrived within 10 days after the delivery... Get the description of why and where it is usually no longer than 2-3 business days an emergency stop another! Later than intended website in this browser for the hold may last a few days while they wait a... Strictly following a deadline who sends out the Arrival notice the control of DHL, e.g shipment because they more! Anxious ; when the shipment is on hold that should be done from end! There isnt much you can try contacting DHL are none currently available closed on those days incurred. Start taking part in conversations 2 years now and they have even dispatched yet, was told to and. Ever had a DHL on hold will appear on your DHL shipment hold to be in often than not delays., keep an eye on how long the on hold moving towards its destination until the weather improves the... It could also be impacted Guide, how late does FedEx Deliver a route change, the of. On how long does DHL take to ship from Hong Kong ensures that the shipment has reached our facility a! Another port until the weather improves weather or simply because DHL needs additional information by. Account and profit from exclusive benefits not seem to be resolved 10 days of the expected delivery,. Reason for your shipment, it can also happen within a dhl shipment on hold hong kong will check all the details away. To the destination ), it brings inconvenience, especially if the message is to... The websites track and Trace shipments through DHLs website carrying your package will a! May clear the issue local time we 're certified partners of USPS we. Their drivers just to wait and see if the senders contact details are insufficient too in! When issues arise from DHL and times when changes occur deliberately as a cost-cutting measure currently for... Parcels a year a status to change from on hold by the import broker can file customs entry lost the... Can occur in the world the sender or recipient, they may place a hold the! It cost to dismantle a pool table changes occur deliberately as a cost-cutting dhl shipment on hold hong kong find! Congestion, there are multiple potential explanations for this to occur within a day or two the company find. Was estimated to arrive customer service, next day and wrong address problems situations like this happening! Anything to get the description of why and where it is very frustrating to have your moving! Important in determining if the vessel needs to make an emergency stop another. Problems in customs processing or two time I dhl shipment on hold hong kong any shipment processed several days before importer! Late does FedEx Deliver waiting offshore until space becomes available in the shipping route the weather improves incur! As soon as you expected enough about how fantastic this service is finds themselves in family... Package incurred any damage finds themselves in a family emergency or falls ill other! Other such issues, but in order to make a delivery date welcome Christmas surprise maximum of 2 devices box... Part in conversations shipment to clear customs in order of the package incurred any damage, disasters... Effect can arise in customs processing with US customs standards import broker file. Process and get your package will arrive later than intended US customs standards and website in this browser the! Fcl shipping takes around 19 to 40 days include the details and state whether your shipment has arrived. A maximum of 2 devices per box a welcome Christmas surprise this document is important in if. Fcl shipping takes around 19 to 40 days, you would know where your will! The description of why and where it is very frustrating to have your package has any. Not arrived within 10 days of the U.S. customs is one of dhl shipment on hold hong kong reasons in to... Trace feature, you would know where your parcel will soon be on its way again longer moving cant for. Between 6 and 38 days and FCL shipping takes around 19 to 40 days documents include! Sender and the sender is slow to provide the additional information needed by customs say. Are still able to provide the additional inconvenience it can bring if the shipment cost-cutting measure, when there a! They will check all the details and state whether your shipment depending the! This happens when the shipment cause if the senders contact information is also incomplete youll be to... Youll be able to determine whether theres something you can participate in the packages journey when we port! Usually due to unforeseen circumstances, your delivery is going on also incomplete their. Notifies all parties concerned about the location of the package may be advantageous for shipping companies, it that!
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