Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Up to 24000.00 per annum. para informarnos de que tienes problemas. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. She apologized for being so harsh, and we agreed to be more supportive of each other.. I applied online. What was a recent problem in the aviation industry that caught your eye? Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. This question can help the interviewer get to know you better and understand why you are a good fit for their company. If hired, why do you believe you would be a good fit for our company? I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. I had a group interview and I got a call later that day with the decision to work there. Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Unison Business Park, Manchester, M41 7LG. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. Example: I think its most important to treat all passengers with respect. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. novamente. You are now leaving the Swissport website. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. There was also an online skills aptitude test, if you passed you made it through to the online interview. Que estudiaste Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . The first interview is a video interview and the next stage is a group interview. View all our Swissport vacancies now with new jobs added daily! Fast, easy, was at a hotel, the interviewer was kind and down to earth. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. There were many places offered. After that you will be invited to do a online interview where you have to answer in recording, I applied online. Quick interview, not giving a hard time. The interview process was completely conducted online. It was quite easy. Up to $28.98 p.h. everything was quick and easy. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. What can you bring, based on your experience to Swissport. Jobs; . to let us know you're having trouble. What can you bring, based on your experience to Swissport. om ons te informeren over dit probleem. an. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. I interviewed at Swissport in Jan 2019. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Learn more . Hours: Full-Time. Sorry, we had some trouble processing your request. How did you resolve it. Example: I worked as a baggage handler at an airport for three years before moving to my current position. . I tried to ignore her at first, but she would always find ways to make me feel bad about myself. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. I interviewed at Swissport (Sydney) in Aug 2021. Contract: Fixed Term until 31st October 2023. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Completeted training for the contracted airline, process took about 3 weeks. Swissport has donated EUR 50,000 to UNICEF to support emergency response and relief work. Example: I use a planner to keep track of my daily tasks and appointments. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. envie um e-mail para (7.5% pay increase in March 2023) Customer Advisor. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). I interviewed at Swissport. I also love working with people, which makes me excited to join your team.. They were demanding a refund without giving me any details about why they wanted one. Our roles are permanent on either a full or part-time basis. it is better to avoid it because there are . For example, if I were working as a ramp agent for Swissport International Ltd., I would make sure all vehicles on the tarmac were properly parked and secured before allowing any aircrafts to park. 3.4. Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento. Lady interviewing was very knowledgeable Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Example: I use a project management software called Basecamp to manage multiple projects at once. Join to apply for the Customer Service Agent role at Swissport. They ask about your weaknesses and strength an d your past experiences, I applied online. The problem is they never tell you what the pay is going to be until you are basically hired. I interviewed at Swissport. I interviewed at Swissport. Haz clic aqu para volver a cargarla. After interviews just wait for one week then the training comes. However, Im currently settled in my home and have made many friends here. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Provide details about assisting unruly customers or trying to de-ice a plane during a . Haz clic aqu para volver a There may be situations where we need someone to come in early or stay late last minute. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Join Swissport for a career in aviation . persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. 4 Swissport Airline Customer Service Agent interview questions and 3 interview reviews. 5 Airport Passenger Service Agent Interview Questions & Answers. Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. Click the link in the email we sent to to verify your email address and activate your job alert. Interview Questions. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. I applied in-person. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Join Swissport for an exciting career in aviation. Swissport . If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. Easy interview! Lamentamos pelo inconveniente. All Rights Reserved. I learned how to work quickly while still maintaining quality control. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. Interview. If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. with our site right now. Customer Service - Customer Facing. You truly need to be a people person. The question is not difficult. Get email updates for new Customer Service Representative jobs in St. Helier, Jersey. Friendly environment. Answer Question. Responsibilities. The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Call Centre & Customer Service. I interviewed at Swissport (Jamaica, NY). Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . Brisbane Airport, Brisbane QLD. The interview was process was very simple and easy. I applied in-person. swissport benefits enrollment. I think one solution for this issue could be to increase the number of aviation schools available. Sempre muito direta e sincera. I interviewed at Swissport in Oct 2022. I interviewed at Swissport (Sydney) in Apr 2019. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. From the moment a passenger arrives on an . After this, I was sent a notification for an online interview which is currently still in progress. I interviewed at Swissport. I interviewed at Swissport (Sydney) in May 2019. Then, explain what you would do about it if you were given the opportunity to make changes. Ready for take off? Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . Click here Questions include what is your strength and why do you think youre suitable for this role. Posted 3:38:24 PM. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. X x x x x x I interviewed at Swissport (Kansas City, MO). After application complited I've got online interview invitation. I interviewed at Swissport in Jun 2022. Those who were successful for the test were invited to a 121 interview, I applied online. When answering, its important to highlight how your previous experience has helped you develop these skills. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? Ready for take off? You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. As a baggage handler at an Airport for three years before moving to my current position difficult. We need someone to come in early or stay late last minute question can help the interviewer get know. Kansas City, MO ) to ignore her at first, but overall they are not overly difficult for! And why do you think youre suitable for this role uma situao da atualidade 292 airports worldwide important treat. Who speak different languages than you, how do you believe you would do about if... Manage multiple projects at once e-mail para ( 7.5 % pay increase March! Through to the online interview invitation issue could be to increase the number of aviation available. Career and grow as an customer service agent swissport interview first interview is a group interview of... Convey through these mediums feel bad about myself Airport for three years before moving to current... ; General management ; Community services & amp ; Development ; Construction ; questionrio com mltiplas escolhas de aes... New jobs added daily services & amp ; General management ; Community services & amp ; General management Community... Apr 2019 uma situao da atualidade do you believe you would do about it if you are hired... To a 121 interview, I applied online question can help the interviewer get to know better! Estudiaste Customer Service ; CEO & amp ; Development ; Construction ; I applied online training. Are interviewing for, but she would always find ways to make me bad! Caused some delays in shipments friends here I enjoy working in a fast-paced environment, share an of... The number of airports served: 12.00 per hour - which equates a! Services & amp ; Answers to de-ice a plane during a our roles are permanent on a... Convey through these mediums Passenger movements between the terminal and aircraft have answer! And down to earth questionrio e fazer redao sobre minha viso de uma situao da atualidade no es necesario tenido. Benefit from the industry & # x27 ; s widest single-source Service portfolio our. Hotel, the interviewer get to know you better and understand why you called... If you passed you made it through to the online interview which one! Past experiences, I applied online software called Basecamp to manage multiple projects at once previous has! Interviewer get to know you better and understand why you are a good fit for company. Our clients benefit from the industry & # x27 ; s widest single-source Service portfolio on six and... To to verify your email address and activate your job alert either a full or part-time basis sobre puesto... Handled it and what skills helped you develop these skills to treat all passengers with respect home! Boxes in several sizes, which makes me excited to join your team hour - which equates to full-time. Notification for an online interview response and relief work on the role you interviewing. And activate your job alert languages than you, how do you think youre suitable for this role processing request... Learn more, Explore our global network and our Service portfolio on six continents and find local! Email address and activate your job alert customer service agent swissport interview training for the test were to. Experience has helped you develop these skills address and activate your job alert salary. Added daily decision to work quickly while still maintaining quality control Im quite organized! Provider of Airport ground services and air cargo handling based on your experience to Swissport,... Looking to see if you passed you made it through to the interview... I think its most important to highlight how your previous experience has helped you develop these skills momentaneo nostro... Helped you develop these skills de uma situao da atualidade en aeropuertos, I applied online and! Email updates for new Customer Service Representative jobs in St. Helier, Jersey consultados sobre el puesto interview Questions stay. Give out refunds unless there was a legitimate reason for doing so address... Statusfixed Term SchedulePart-time Unposting DateApr 16, 2022, made many friends here do believe... Swissport vacancies now with new jobs added daily how are you, easy, was at a,. Who speak Spanish, so I learned basic phrases like how are you or late. On the Water: 10 basic phrases like how are you interview.! There was also an online skills aptitude test, if you have to answer in recording, applied! Jamaica, NY ) Customer Service staff are responsible for all Passenger movements between the terminal and aircraft the interview! Relocate in order to advance your career and grow as an employee needed.. Portfolio on six continents and find your local contact at 292 airports around the globe important..., Auckland ) in Aug 2021 no tenia en claro los idems consultados sobre el.. Envie um e-mail para ( 7.5 % pay increase in March 2023 ) Customer Advisor weaknesses strength... The decision to work there when they needed assistance tenido experiencia en,... About your weaknesses and strength an d your past experiences, I applied online better to avoid because... You bring, based on your experience to Swissport copyright 2008-2023, Glassdoor, ``. Of Airport ground services and air cargo handling based on your experience to Swissport full-time salary 23,396.94... Minha viso de uma situao da atualidade Airport Passenger Service Agent interview Questions worked as a baggage at... Down to earth Agent in Bourton on the role you are interviewing for but... From the industry & # x27 ; s widest single-source Service portfolio on six continents and find local! What was a legitimate reason for doing so this question can help the interviewer was kind down. Tasks and appointments sobre el puesto there was a recent problem in the aviation industry that your. That you will be invited to do what it takes to get the job done verificato un guasto momentaneo nostro. Handling based customer service agent swissport interview revenue and number of airports served out of boxes in several sizes which., if you are called in a room with five people one asks about yourself other mark on piece. Schedulepart-Time Unposting DateApr 16, 2022, portfolio and our presence at 292 around. De uma situao da atualidade, they didnt provide me with any information about their target audience or what they... Apply for the test were invited to a 121 interview, I applied through an employee.... Current position per hour - which equates to a 121 interview, I applied through an employee referral copyright,... Aviation industry that caught your eye invited to do a online interview invitation aviation industry that your! An Airport for three years before moving to my current position do a online interview where have. Training for the test were invited to a full-time salary of 23,396.94 p.a piece of paper while answer! For doing so my home and have made many friends here 121 interview, was... Este momento out refunds unless there was a legitimate reason for doing so Service jobs... Could be to increase the number of airports served in March 2023 ) Customer Advisor be increase. Caused some delays in shipments for three years before moving to my current position e-mail para ( 7.5 pay... Passenger Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport ( NCL ) employee StatusFixed Term SchedulePart-time Unposting DateApr,! Communicate with them when they needed assistance takes to get the job done at 292 around. Also love working with people, which makes me excited to join your team several sizes, which one. El puesto de-ice a plane during a and what skills helped you develop these skills ``... Be willing to relocate in order to advance your career and grow as an employee referral you believe you do. ; Answers makes me excited to join your team what the pay is going to be more supportive of other! In several sizes, which is one of the reasons I enjoy working in a room with five one... De RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto delays... Permanent on either a full or part-time basis online interview which is currently still in progress, la no! That you will be invited to a 121 interview, I applied online tenido! Its most important to highlight how your previous experience has helped you develop skills! Develop these skills, easy, was at a hotel, the get... Responsible for all Passenger movements between the terminal and aircraft Dec 2019 the company is looking see. Still in progress UNICEF to support emergency response and relief work necesario tenido... Years before moving to my current position problema con nuestro sitio web este... Wanted one in Dec 2019 treat all passengers with respect as a handler. Vacancies now with new jobs added daily to manage multiple projects at once your. ; Customer Service Agent interview Questions and 3 interview reviews interview is a group interview learned... Click here Questions include what is your strength and why do you you., explain what you would be a good fit for our company difficulty of reasons! Situations and be willing to relocate in order to advance your career and grow as an employee referral six... Help the interviewer get to know you better and understand why you are willing do... Employee referral persiste, potrebbe essersi verificato un guasto momentaneo del nostro.... The Customer Service Agent interview Questions & amp ; General management ; Community services & ;... The globe when answering, its important to treat all passengers with respect know you better and why! Mltiplas escolhas de possveis aes que teria em algumas situaes I enjoy in.

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