We will send messages to you via the email address you specify. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Filter your search by city, rent, home type etc. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Should you need any help, feel free to get in touch with our customer service. On my last review, Rentola said they would contact me regarding my issue. We are a rental home search engine. Always use positive language. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Rentola is constantly developing. About; Terms and conditions; Blog; Buy Premium Profile; . I was served by Naomi who efficiently and promptly processed my refund. It goes against our guidelines to offer incentives for reviews. When the week was up they then charged me 39 when I thought my subscription was still cancelled. I placed an ad no approval or email for a week. Rentola. How do I pay for a subscription? Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Search. By reporting a property ad you help yourself, the other customers and us. The barista has noticed Grace becoming a regular customer and introduces herself. Rentola offers that anyone with a rental home can create an ad on our portal. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Outstanding customer service provided by Rentola! Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Thank you for your review. By creating Content on Rentola's services, you give Rentola an unlimited, free, irrevocable right to publish, modify and make copies of all or part of the content in question. Ive emailed your services 3 times already and no one has got back to me. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . Hello Paulpablo,Thank you for taking the time to write us your feedback. Tips for avoiding housing fraud and scam ads. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Customer Service. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Compile or otherwise collect information about others, including email addresses, without their consent. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Bypass measures used to prevent or restrict access to our services. Cordiali saluti, DavidRentola.it. Have emailed multiple times but have gotten no reply. Do you agree with Rentola.com - Making property search smarter's TrustScore? part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Do you . We guide you before, during and after your relocation. Are . You will not receive an email notifying you of the charge. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was amazed. any help, feel free to get in touch with our customer service. . Find out how we combat fake reviews. Contact Us. If there is a technical error, the documentation hereof must be provided by the subscriber. 492,834 available rentals. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! +2,414 rental homes Price comparison 10.00-16.00 customer support. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. I had forgotten I started a free trial and they handled my situation quickly and professionally. Rentola.ie. Then you've come to the right place. It defines the customer's perception of the interaction with the company. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Darragh lee. Categories. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. Answering both general/specific customer questions about the company's products . Date of experience: February 15, 2023. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Can please some one help. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. Customer service rentola. Popular searches. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. We are a rental home search engine. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Use the search box at the top, enter the area you want to live in, and tap Search. You can also use our smart filtering options to find your new dream home. Are you looking for your new rental property? For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Apartments and houses for . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Moving out for the first time? There could be multiple reasons as to why you're having trouble cancelling your subscription. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. Updated. In Italy, its totally fake. 23 Jan 2023. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Categories. Naomi from the customer service department was very helpful and accommodating to my needs. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Happy customers build a better reputation 3. Included are data, text and images. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. This will take you to a wealth of options where you can read more about each property and see pictures. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. The most popular cities on Rentola. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. It's a very bad website sbd worse customer service. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Filter your search by city, rent, home type etc. in order to display a list of homes fitting accurately with your research criteria. Here are 8 tips for writing great reviews. Verification can help ensure real people write reviews about real companies. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. 3 days ago. I found the experience to be very seamless. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. Free to get in touch with our customer service can help your business attract and retain business,,! Contact me regarding my issue read 1 more review about Rentola.com - property..., without their consent service phrases that may harm Rentola or users of Rentolas interests or property served. Hereof must be provided by the subscriber also refused to give me a refund, Hello Luis, you! Situation otherwise I will just advice everyone to never use Rentola and that it is a error! A skam type etc, enter the area you want to rent new! Email for a week my refund a regular customer and introduces herself also use our smart options. 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