(every check) which is your personal bonus which during busy season (summer months) be around $800, Feb 26, 2023 - Sales Development Representative (SDR), -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -. (A plumber came in the day before and charged $950 for a day's work.) Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. Anyone can write a Trustpilot review. We also have a Tucson site. So, Parker & Sons is charging $833/hour. Parker and Sons takes care of both the plumbing and A/C maintenance. Thank you. $673.54 is what I am owed and I want them to refund me for no services rendered . Write a review Sign in. Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. Write a review Sign in. Even the best lawyers don't make that much! Neighbors gave me the name of Company C, who arrived on 08/26/22, and indicated initial diagnosis from Company A was correct, the indoor coil needing to be replaced. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. 12/16/2022. Accursio was wonderful. We're not your Average Joe! You are in Phoenix. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They did some plumbing and electrical work. They never stick to things - they make changes too much. When they hire people they somehow forget to tell them about the OT and also no lunches some days. That was frustrating, but mistakes happen. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. 3d page 5. Parker and Sons. The customer stated she would call us back and rescheduleonce she felt better. He fixed half the issue and left I. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. We're here to help! The original invoice was modified by making changes, i.e. It would be more fair to the consumer to charge labor hours. Parker & Sons is amazing. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. It was a mistake to go with Parker & Sons. They did a great job. Parker : Sons were prompt when summoned over an emergency triggered by a heavy storm in our neighborhood. He finished saying the motor that they put in months prior was upside down and burnt out from no oil. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Was honest about several things that the installers did not do or forgot and then proceeded to fix said items. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. I took all the risk unknowingly. Their request will take **** business days to process. You can always get someone come right away for your emergency. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. There was some confusion regarding a $750.00 rebate. My electric bill was outrageous. We use dedicated people and clever technology to safeguard our platform. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: They fixed both in 15 minutes for under $100! We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! I asked for a refund of my monthly service charges that they refuse to service me for and they refused. Calling Parker & Sons was the best move I ever made. Busy work environment, Unfortunately they Constantly change commission structure. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. We have to clean ourselves in the office. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". 2.4 miles away from Parker & Sons. During the week we also done get assigned breaks. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. Yes, Parker & Sons offers free project estimates. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. Theyre always professional and friendly. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. HIPAA Guidelines To Remember While Responding To Patient Reviews. We have been customers for over 20 years. My invoice shows I paid $285.75. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Management is good and cares about employees. I have asked numerous times for a replacement unit from their supplier ( Day and Night). This is a very fast-paced environment that requires the actions of all to perform at it's best. A free inside look at company reviews and salaries posted anonymously by employees. Now the heating unit portion is not heating. Gentleman was polite, courteous and professional. So sorry for the inconvenience. their response to me was they signed before doing the repair. Everybody was friendly and courteous. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Be aware of this company and do your research before you signed anything. Grow your business. Marion, we love it when our techs hit a grand slam! Be the first to find this review helpful Helpful Share Join the Parker & Sons team He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. These are just a few examples: Dave at Parker and Sons came to my rescue. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. To find more licensing information for your state, visit our. Avoid this company. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. The SRP rebates were supposed to take out some of the price pain. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Neither have returned my calls.It will be in upper 30s tonight. He was absolutely correct. It cost $4000 for one guy to do a one day job. This was less than 3 months after repairs. Thank you we will be calling you for other jobs in the future. There was installation all over my clothes. $10000 for replacement unit. You are in Phoenix. He was absolutely correct. Keep in mind this did not involve drywall or painting or adding a new junction box! Anyhow, we were desperate. We would give them a 5 Star rating. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. Work in an air conditioned environment; no door knocking. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. We are glad to have been there for you when you needed us most! Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. It has been a year and my AC has not functioned correctly. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Parker and Sons Reviews (1203) Add a review. -$19 Base Pay -Flexible Location -Breaks on chosen time. I would have refused to pay for the inspection, but I just wanted him to leave already. Thanks for the recommendation! I have been with Parker and Sons for some time now and would highly recommend working here. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. We received an estimate to install an Aquasauna system to replace our water softener. So its very visible and a distraction every time we watch tv. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule They are curious and clean up when finished. I have been with Parker and Sons for some time now and would highly recommend working here. Interactions with customer service as wells as the techs on site have always been easy and helpful. Stay up-to-date on current news, promotions, and industry tips. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Mike was wonderful! In resolution, we agreed that Parker and Sons would issue a credit in the amount of $261.90, the charges for the refrigerant that was put into his AC system by our technician. always great and friendly service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Erin S. Parker & Sons is amazing. The technician asked if I had brought up the prior diagnosis of a leak to the Parker and Sons technician, why was there no check performed for a leak? They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. See Yelp for long description of this co. File a Complaint. I woke up with a rainstorm in my living room after a pipe burst upstairs. Parker and Sons is a life savor. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. I called Parker & Sons, inc. at 4:45 PM on 09/29/2016 and reported our problem (Fan was not working) and Michelle said that somebody would be there at 7:00 PM. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. They were efficient and timely manner. Dont know his name, but u have Gem with him, working for ur company. This a/c broke down about the first 2 months and they came out to fix it. During the week we also done get assigned breaks. I called SRP, they said nothing pending. Way to screw senior citizens. They never call me back. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. It was in the afternoon; the house is freezing cold and being heated with the oven. They stand by their product, are customer service pros, and I appreciate the level of service Parker & Sons provides. I also had the electrician replace an outdoor fan. When you need a plumber in Tucson, AZ, you need look no further than Fusion Plumbing & Air! No refund received yet. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. We also have a Tucson site. They did heating. The company is NOT stingy with their money for this department. From the hourly and the bonus structure. I asked the technician if I could use the coupon and was told to contact the main number. The electrician did not clean up, leaving the old one in the backyard. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. The department is basically understaffed. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. Must have the ability to self-start and take responsibility for work. Larger 3.5 ton unit was low on refrigerant and had a leak. They never stick to things - they make changes too much. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. Doesn't matter if you have install or not They were able to come out SAME DAY and get our AC back up and running. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. The manager said he would make it right. Parker and Sons schedules "emergencies" as part of their daily schedule. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. What a Melvin! Very expensive, but nice units. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. If you would like additional information about our products and services, or if you have a suggestion about how we may better serve you, send us a note using the form below. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Parker & Sons is amazing. I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. They are professional and courteous. Justin Ross came out to our house around 9am the next day. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. She never called back. Thank you Diana and Charles for recommending us. The supervisor I spoke with just laughed it off as a 'rookie mistake'. Dominate search results. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We are very happy. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They show up on time and most importantly they know what they are doing. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Report. Total of $818 plus tax. I woke up with a rainstorm in my living room after a pipe burst upstairs. 9 Parker & Sons reviews. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. A Note From Our President Regarding COVID-19. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. The managers don't communicate well at all. Customer service contacts and company information. Purchase and installation of a brand new HVAC unit was completed 6/2722. It helps us realize where we may fall short, although we have great intentions. Phone calls to management were not returned. Get professional service from our Trust Certified technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. , theyre about genuine experiences.Learn more about other kinds of reviews the backyard this Profile is powered by.... Am owed and I want them to refund me for no services rendered maintenance plan submitted anonymously employees. Been with Parker & Sons no services rendered to go with Parker and Greedy Sons promised... 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