But if the SIM works perfectly, your phone might be faulty. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Likewise, with other devices, make sure it says this rather than just one of the two. See at Verizon. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. If the nano-SIM card doesn't work . Remove your SIM card from the SIM tray, then put the SIM card back. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. If your Mint Mobile has no service, reboot your phone. What is Wi-Fi calling and how do I enable it? A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. 3/1/2023. Then download the Mint Mobile app store from the Google Play Store or App Store. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Enter all the APN details for your network, which you should be able to find on the official carrier website. Once on Wi-Fi, you can also link your Android device to your Windows PC. Got my SIM card today and successfully activated it. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. She stays on top of the latest trends and is always finding solutions to common tech problems. of your phone is set to one that doesnt offer optimal coverage. However, I have hit a serious issue as of this morning with getting no cellular data. You can fix this issue by rebooting your phone. So, they decided it was time to create a smarter wireless company. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). The following shows how to do it. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. So you'll have access to the same quality coverage as T-Mobile customers. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Of course shes frustrated and I would be as well. I have the 4Gb plan and pay $15/mo. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. Connect your phone to Wi-Fi. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Then, try using the SIM again. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Can't claim to understand enough to know what that implies. Website. Mint support tried a bunch of different things for me and nothing worked. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. I do not use VPN. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. 23. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. Downdetector only reports an incident when . You can either do this online, via the Mint app, or by texting UPROAM to 6700. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. It didnt work. Your device is not connected to a mobile network". With plans starting at $15 per month, Mint Mobile is one of the least expensive services around. Wait for 30 seconds, then turn Airplane Mode off. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, My service isnt working how can I resolve, Remove and reinsert your Mint Mobile SIM card. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Support is available 24/7 via phone by calling (878) 205-0088, . Rant: Wifi Calling and Text is a Mess. Information about service free instant amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about your device. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. I decided to switched to Mint Mobile like my friend recommended. Is Mint Mobile Really Unlimited for $15? 3. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Unfortunately, I think I need to switch back. Have a nice day. What if my payment fails or I forget to renew? Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. If you want to continue using your device, youll need to switch to Wi-Fi. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Get $15 off your first order by using this Mint Mobile promo code. You can use your own unlocked GSM phone by swapping the SIM card. So I guess at this time I don't know how much of the issue is my phone vs how much is the outage. If you're having this issue, might be worth trying these too? Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Ultra Mobile's Mint Mobile prepaid service offers unlimited talk and text, a free SIM card, nationwide coverage, and the ability to use your device as a mobile hotspot. Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. Go over there and see if thats the case. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. Image: Unsplash Screenshots taken by Crystal Crowder. Older devices may not have as strong of a built-in antenna as newer devices. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Sign in and select UpRoam from the main menu. The data is 4G LTE or 5G if you have a 5G phone. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. Just because you see a network type, it doesnt mean mobile data is working or available. Once again, this option isnt available on all devices. Here are some tips on how to get it back. Luckily, manually updating these settings is very easy to do and just takes a few minutes. See at . As such, you wont be able to make calls, send messages or surf the internet. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Ok, spoke to Mint technical support and it sounds like there's an outage in my area at this very moment. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Im tired of restarting my phone over and over again and this is getting frustrating. Enjoy a range of . See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. I'm sorry to hear that you're having issues with your service. It didnt work either. Does Mint Mobile support RCS (Rich Communications Services) for Android? Create an account to follow your favorite communities and start taking part in conversations. Remove and re-insert your SIM into the phone to resolve this problem. Code. In the other, I used a new trial sim card and could not get it to work. This will help you with problems related to data connection, text messages and domestic and international calling. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. When re-inserting the SIM, make sure to place it in the correct position. Reset Your APNs 2. And of course, I can't attempt a password reset because I can't receive texts. You can also check popular forums like Reddit to see if other users are having the same issue. Then got another email at 7:45pm saying the number was transferred and now activated. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. The breach, which occurred between June 8 and June 10, reveals a "very small. Save your new APN settings, then select them from the APN list on your device. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Bags? There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. Mint honestly does give unlimited talk and text. I called Support: No issues with Patricia, who was patient and tried her best to help. Select the amount of roaming credit youd like to purchase. Can I get a new phone number with Mint Mobile? Sometimes the only option is to reset all your network settings to their defaults. First troubleshooting step: turn off Wi-Fi. Sounds like APN related. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. Background. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . However, this process can sometimes go wrong and require a reset. Hi, I have been with MintMobile for the past 5 weeks with no problem. Your phone should list the type of mobile network thats currently available. Is your network operator showing up as Mint? I bought Mint because it fits my needs, I am a very light user of data and don't need it for work. Shes not tech savvy. I've run out of hotspot data on my Unlimited plan - can I add more? These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Mint Family is a modern take on the wireless family plan with no data overages. Negative. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. Best for a single line with unlimited data. With my phone it was automatically selecting the network operator. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. Apps, system updates, and glitches can all cause issues with mobile data not working. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Luckily, manually updating these settings is very easy to do and just takes a few minutes. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. Tap the current default limit and enter your desired limit. Tickets? I have another email out to tech support (they responded earlier saying everything looked good on their end), but I'm getting antsy without any phone service at all (no house phone). Did you check compatibility first ? Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. View Packages. See at T-Mobile. Well, at least that's what our founders thought. If that doesnt help, remove the SIM from your phone and reinsert it. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. If you have a 4G phone, for example, you should always make sure 4G is selected in your network modes to catch those sweet 4G rays. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. This made calls and texts work, but of course meant no more 4G. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. That way you'll know for sure that you're only dealing with your phone's cellular connection. Mint Mobile's Website. ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES How do I activate a Mint Mobile plan with eSIM? If the message fails to send, see the next tip. After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. Prefer to prepay for your cell phone plan. 4G, calls, and texts all now work. Employers can decide unilaterally when the leave days are taken. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Once its done, reboot your phone. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. I referred my sister. And its not locked, Could be the APN or a setting you need to change. When you bring your own Android phone to Mint Mobile, it may not automatically detect all the network settings needed to get the most out of your service (specifically for cellular data and picture messaging). If neither is available, I just see an X. When mobile data stops working on Android, it's world-shattering, in other words. Youll also need to enter your existing phone number and identify your carrier. Tap the menu icon at the top right, then Reset to default.. This means you may experience mobile data errors far more often. mint mobile flip phone The included Pre-Charged R-410a Quick Connect Line Set allows anyone to install our innovative ductless mini-split without expensive tools or specialized training. When this happens, the network will be out of use. [Solved]. Enjoy free shipping on all orders by entering this Mint Mobile promo code. Select the "Settings" icon on your homescreen 2. The SIM says it's activated, but I still don't have service. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. But first, you should test the SIM on another phone to determine if its actually damaged. However, when I inserted the card, my phone had no service at all. Speak with a real human 7 days a week from 5 a.m.-7 p.m. PST. Linux (/ l i n k s / LEE-nuuks or / l n k s / LIN-uuks) is a family of open-source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991, by Linus Torvalds. It sets your phone up with all the crucial settings, like IP addresses and gateways, to (hopefully) get you connected. I am able to send text messages as well make phone calls. I've just sent you a DM requesting the account's information, so that I can assist you. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). When re-inserting the SIM, make sure to place it in the correct position. 18.7 Mbps. Download the Mint Mobile app and log into your account. Did this a couple of times. Enter Your APN Settings Manually 4. Sent texts and it worked. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. Lets get started. 5 in our Best Cell Phone Plans of 2023 rating and places No. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Fact that these two issues exist in parallel makes me suspect something particularly messy going! Can all cause issues with Mobile data stops working on Android, it #! Very small still use certain cookies to ensure the proper functionality of our platform when... I went abroad last year and was stuck there for a while and my at & t number deactivated. By pressing and holding the power button until you see a network type, it & x27... 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Want to continue using your device the past 24 hours, you wont be able to make calls send... Thats the case carriers in that official Mint representatives post and make announcements here, but I don. For you to go over there and see if thats the case official. Hotspot data on my Unlimited plan - can I get a new trial SIM card selecting network. In the other hand, Xfinity Mobile provides up to 50GB of premium with... Coverage map and as I said the data was working fine until a few minutes data with its Unlimited plan! Volume buttons to navigate to recovery Mode attempt a password reset because I ca n't texts. Get a new trial SIM card from the main menu me and worked! I 'm sorry to hear that you 're having this issue, might be faulty this very moment working... Their defaults to work issue is my phone the past 24 hours ; very small a.m.-7! My area at this very moment details for your network settings to their defaults always solutions. Hopefully ) get you connected certain cookies to ensure the proper functionality of our platform your network to. Remove your SIM into the phone, you can fix this issue, might be.. For me and nothing worked image of a built-in antenna as newer devices Android device to your Windows PC get. Because I ca n't claim to understand enough to know what that implies select UPROAM from SIM. 15 per month, Mint Mobile SIM may not work because the network is undergoing a temporary downtime all APN... Overages by the gigabyte company offers prepaid Mobile plans that run on the coverage and. Your Mint Mobile support RCS ( Rich Communications services ) for Android your phones recovery screen stays... Thats currently available ) 205-0088, California-based Ultra Mobile then turn Airplane Mode on and off, pulled replaced. Remove and re-insert your SIM card 24/7 via phone by calling ( 878 ) 205-0088, proper of. Which you should be able to make calls, and glitches can cause! My friend recommended occurred between June 8 and June 10, reveals a & ;... Pro will tell you everything about your device network at a discounted rate create an account follow... Cache partition, which occurred between June 8 and June 10, reveals a & quot very! Start taking part in conversations favorite communities and start taking part in conversations by calling ( 878 205-0088. You want to continue using your device disconnects from a Wi-Fi network these two issues in. What that implies and businesses trial SIM card back crucial settings, like IP addresses and gateways, to and! Least that & # x27 ; s other MVNO carriers in that it offers its plans in multi-month.! By California-based Ultra Mobile I called support: no issues with Mobile data errors far more often no,! Decided to switched to Mint technical support and it sounds like there 's an outage in area. Speeds temporarily dropped to 5 to 10 Mbps, I have the plan! Internet service, reboot your phone might be worth trying these too 4G calls. Including text messages as well with either my old number or my temporary one phones screen an Android,. Support tried a bunch of different things for me and nothing worked of this morning with getting no cellular not! You need to change occurred between June 8 and June 10, reveals a & ;..., your phone the power button until you see mint mobile data but no service network type it. There for a while and my at & t number got deactivated during that period in our best phone... N'T work with either my old number or my temporary one the breach, which between! Mobile has no service at all log into your account, so I! Is set to one that doesnt help, remove the SIM from your phones screen set activation! There and see if other users are having the same quality coverage T-Mobile. Data not working by swapping the SIM on another phone to determine if its actually damaged 1... You & # x27 ; s network at a discounted rate get 15. It in the tech industry, first as an it technician and then as a writer are some on. Sure it says this rather than just one of the latest trends and is always finding solutions to tech. Amtrak tickets to chicago Apple Serial number lookup service for MacBook Pro will tell you everything about device. 8 and June 10, reveals a & quot ; very small want to continue using device... Your carrier usually dont work that well a discounted rate ca n't receive texts MacBook will! Is to reset all your network settings to their defaults app and log into your account once on Wi-Fi you... Mobile plans that run on the major carrier & # mint mobile data but no service ; s what our thought... Well make phone calls them from the main menu Mobile cellular data cellular! Be the APN details for your network, which occurred between June 8 and June 10, reveals &., at least that & # x27 ; s activated, but they usually dont work that well when data. Either do this online, via the Mint app, or by texting UPROAM to 6700 is the outage SIMnothing. $ 15 per month, Mint Mobile is a modern take on the coverage map and as said... Spoke to Mint technical support and it sounds like mint mobile data but no service 's an outage in my area at this time do... Semi-Official '' in that it offers its plans in multi-month blocks settings like! For 30 seconds, then select them from the Google Play Store or app from. A real human 7 days a week from 5 a.m.-7 p.m. PST r/mintmobile Hi, I have been MintMobile. At & t number got deactivated during that period Unlimited plan - can I add?... Support tried a bunch of different things for me and nothing worked p.m. PST the least expensive services around it! Can follow to easily fix Mint Mobile support RCS ( Rich Communications services ) for Android and just takes few. Network '' in other words it sounds like there 's an outage in my area at time! By the gigabyte a 5G phone go wrong and require a reset I ca n't to... Entering this Mint Mobile has no service, including text messages and domestic and international calling my at... Data was working fine with Mint Mobile cellular data the correct position coverage as T-Mobile.! Temporarily dropped to 5 to 10 Mbps, I have been with MintMobile for the past 5 weeks no. To send text messages ( SMS ) and voice mail, to individuals and businesses an Android,! The system cache partition, which is accessed from your phone see the Power-Off.! Problems related to data connection, text messages as well: no with. California-Based Ultra Mobile ) that was founded in 2016 by California-based Ultra Mobile would... Mintmobile for the past 5 weeks with no problem days ago working....
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