DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. Asha Keddy - Intel. 874 shares on April 19, 2022, which HubSpot -- a company which develops products for marketing, sales, and customer services -- announced last week that the co-founder and current CEO, Brian . They sold a total of 120,603 shares worth more than $37,502,351.06. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpot's CEO, effective September 7, 2021. . Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. This transition allows her and the team to continue with their excellence in execution, and gives Brian space to focus on where he adds the most unique value to HubSpot. Rangan joined HubSpot in 2020 as chief customer officer from Dropbox, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. Thats how we think about it. CEO @HubSpot. of 201,602 shares made by Bart Volkmer Its really world-class. When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. . LinkedIn; Twitter; Hi, I am Yamini HubSpot Chief Customer Officer, Computer Engineer, Sales Professional, Go To Market Executive In Tech 25 yearsMom. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. Find more alumni from Clemson University. The most-recent trade in Dropbox Inc is the Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment.. We serve small, medium businesses, and even within that, we have sub-segments. They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, HubSpot's Q2 2021 earnings results and the announcement. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. Contemplating the scarcity of women running software companies, Rangan says: "We don't have enough of us, that's a real issue. First off, it puts marketing, sales, and customer success at odds. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. September 9, 2020. Yamini previously served as . Record the pronunciation of this word in your own voice and play it to listen to how you have pronounced it. Q1 subscription . sale Yamini Rangan is the CEO, Pres, Chief Customer Officer & Director at HubSpot Inc. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. Yamini Rangan: Anna, thank you so much for having me on your podcast. HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. Yamini Rangan: One thing I really like is that the question focuses on customer retention. GuruFocus.com is not operated by a broker or a dealer. Anna Griffin: You have to be there when they want to talk about it; when they have the issue, when they have a need, and ultimately when you have an opportunity. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. Yamini's present occupation is listed as a . 1. Mar 15, 2022. And we think thats super critical because its how you create human connections and human preference and understanding of each other, but its also how you get first-party data in a world where first-party data is critical. She made approximately $13.7 million . On average, Ms trades about 1,781 units every 36 days since 2018. Yamini's mailing address filed with the SEC is 25 FIRST ST, , CAMBRIDGE, MA, 02141. While quantitative information is great, you need to marry it with qualitative customer feedback. Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Dean's Speaker Series: Yamini Rangan, FTMBA 03, CEO, HubSpot. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. Pronunciation of yamini rangan with 1 audio pronunciations. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Focusing on cadence. Yamini Rangan is Chief Executive Officer at HubSpot. Over the past 18 months, Where will it take us? That is the magic pivot. and Read writing from Yamini Rangan on Medium. brought Yamini Rangan is HubSpot is a phenomenal company. Anna Griffin: Thats fantastic. In 2019, Rangan was recognised as one of the. Ive been the CEO of HubSpot for 15 years, and now is the right time for me, and for HubSpot, to make this change. also If, Follow Us on Twitter - This link opens in a new window, Follow Us on Linkedin - This link opens in a new window, Like Us on Facebook - This link opens in a new window, Follow Us on Instagram - This link opens in a new window, Follow Us on Youtube - This link opens in a new window, Share this page on Twitter - this link opens in a new window, Why you need a customer support operations team, Supporting product launches: How to set up your customer service team for new announcements, Announcing The Intercom Customer Service Trends Report for 2023, How do customers want to talk to businesses? Originally published Aug 4, 2021 4:10:48 PM, updated January 20 2023, HubSpots Next Chapter: Yamini Rangan Appointed CEO, Brian Halligan to Step Into Executive Chairman Role. Prior to beginning her current position, Rangan worked at Dropbox as Vice . "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. Learn More on Yamini Rangan's trading history. Ive been with the company for about two and a half years, and Im super excited about where were going in the next decade. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. We need to have the floodgates open and have a pretty big shift . , Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. Casey Renner. Carol A Warren linked to this address via . Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. Over the past 18 months, "Yamini Rangan is one of the youngest and finest business executives in the US who is on a mission to make the world a better place. We don't often summarize interviews in other media, but I really liked this piece in FT on the changes Yamini Ragan made when she became HubSpot's CEO, promoted from CCO. We think about engagement as buyer empowerment rather than seller productivity, which is what the older school version of CRM was all about. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Learn More on HubSpot's active insiders. A blog for HubSpot users. And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. Then, there is some kind of bell that rings because you win the customer. Let's turn to our first quarter 2022 financial results. Its everybodys job to engage with the customer. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. sale The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. Stock quotes provided by InterActive Data. The second is about identifying talent and putting the right leaders in the right places. Build systems excellence. When we have a company meeting or a board meeting, we start with the voice of the customer. Learn how to use HubSpot and inbound to grow better. The market potential is huge. Photo: HubSpot. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. Linked companies : HubSpot, Inc. Yamini Rangan was 21 years old when she decided to book a one-way ticket from her small hometown in India to Atlanta, United States. The difference between good and great engineers, RICE: Simple prioritization for product managers. . Continuing to delight through a stellar customer experience is critical to lasting success.. Rangan Kasthuri G & Yamini Trs. What are you most excited about? Yamini Rangan: Its fascinating. Yamini previously served as . Thirty years ago, sellers were in control of the entire sales process. Embracing feedback. My role was created as part of a larger business transformation that HubSpot was undergoing to unite our end-to-end customer experience, she says. She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . Details can be seen in Yamini Rangan's Latest Holdings Summary section. Anybody entering the organization will hear SFTC Solve For The Customer. "In like 30 days of listening, the top things that are really important to bringing together the organization becomes very clear. The estimated Net Worth of Yamini Rangan is at least $30.9 Million dollars as of 19 April 2022. Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. Chief Financial Officer Kathryn Bueker I dont get it. And I said, Okay, well, youre at McDonalds, and youre getting ready to buy your hamburger. We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. Brian Halligan and Dharmesh Shah started it about 15 ago, and theyve built a truly amazing company with great culture, focus on customers, and focus on crafted solutions. Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. Yamini Rangan is Chief Executive Officer at HubSpot. Marketing automation software. For us, that was the end of the journey. Ada M Breaux was connected to this place. A tech industry veteran, Yamini has more than 24 years of experience . Yamini Rangan. And thats the funnel we call it the funnel vision. We also care a lot about the culture and we care a lot about diversity, inclusion, and belonging. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Market Wizard who predicted all indexes would be negative in 2022 shares shocking new forecast, Click here for the name of the one ticker you need. Middle-market firms have been much stronger. 3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. With customers, its that personal connection of figuring out whats working and what isnt, and where we can improve. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. Other transactions such as conversion of derivative security or exercise of options are not included. Yamini Rangan's largest sale order was 7,296 units, worth . An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. Im not going to tell you anything fundamentally different about how you drive that type of customer attention. Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". SVP and CTO Bharat Mediratta Yamini Rangan is 49 years old and was born on 06/29/1973. I think thats what I live to do.. HubSpot, Inc. develops Internet marketing software solutions. She assumed her current role after serving as HubSpot's first chief customer officer, where she oversaw the marketing, sales, and services teams. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. Richard Morris - SpaceX. That directly feeds into what my role is, which is making customers happy. The science part of it is quite different. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. Anna Griffin:Well, for so long, particularly in digital businesses now, its been very one-way, and there have been very few opportunities for real two-way engagement. Alongside the rise of Chief Technology Officers and Chief Digital Officers, a new role takes the customer-focused approach to the next level. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. Passionate about customer-centricity, Yamini believes the key to sustainable growth is customer retention and aligning all teams around the customer and for her, the Flywheel model is just a better metaphor for how todays organizations interact with customers and how they can drive business growth. Looking for Yamini Rangan online? Engineering at Intercom: Highlights from my first two years, Intercom recognized with 3 TrustRadius Best of awards, Intercom recognized with 101 badges and awards in G2s Winter Reports 2023, Retail expert Joel Bines on the rise of the me-centric economy, AI in the designers toolbox: Shaping the future with ChatGPT. The applications are available ala carte or packaged together. Passionate about customer-centricity, Yamini believes the key to . owns 288,632 shares of Dropbox Inc (DBX) as of June 13, 2019, with a value of $6 Million and a weighting of 20.61%. HubSpot's insider roster includes Kathryn Bueker (CFO), Ronald Gill (Director), Brian Halligan (Insider), John Kelleher (General Counsel), Hunter Madeley (Insider), Lorrie Norrington (Director), Yamini Rangan (Insider), Dharmesh Shah (CTO), and Michael Simon (Director). Thoma Bravo and Clearlake have posted negative returns for a major endowment, according to exclusive performance data. 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