16. Absurd!!!!! Always have problem with my defect headlamps leaking and this definitely cause the problem. Sort by Recommended. December 19, 2021, 1:00 pm. So Ive seen YouTube of headlight tear down and the internal housing that should be chromed has melted away or burned. I get the run around every time I call. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. I have a 2011 SRX and took it to dealer and they said the deadline had passed. Before commenting, please review our comment policy. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. Cost $1,556.92. I think Cadillac should make good on this problem. Total Cost 333 dollars for new upgraded fixtures. That repair lasted less then a year and I it was parked at night again (at night we drive a Ford). I am wondering why its not a recall. Original review: Sept. 9, 2022. Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. Love Everything but the low beams at night. Come on GM wake up!!!!! Was told not covered at least $800.00 for each headlight. The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. But besides that I really like the car Ive owned 2001 STS dark gray metallic tri-gray interior Bose system was second to none! It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. . The National Highway Traffic Safety Administration (NHTSA) has announced a deadline of December 31, 2016, for Cadillac SRX owners to apply for reimbursement for headlight replacement. I have a 2010 SRX with same issue. I bought it used. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. This website is not intended for viewing or usage by European Union citizens. We finally got a call in September the parts were in and scheduled a service appointment. Im glad some of you got reimbursed. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. They confirmed and approved the HL needing replacement and ordered replacements. Come on Cadillac step up and do a recall. Call it a $1600 loss? December 20, 2021, 8:26 pm, Craig Sharpe why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? This is crazy! Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. Add your complaint here, about any vehicle. Returned it and they told us the headlights were working. I changed the lights to Brighter ones. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. . You can hardly see the road when driving at night. That is IF GM approves your reimbursement request. i want to be part of this class action. November 21, 2021, 7:06 am. November 18, 2021, 3:14 pm. The new headlights installed easily, plug and play. Class Vehicles. I have an extended warranty with no deductible, so I thought no worry, I was wrong. I concur with you Mr. Johnson. The final result is much better than I expected. SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. It seems like this is something thats happening commonly and shouldve been fixed as the years kept coming. This is horrible. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. (Sorry Kia no offense intended. I have been notified this will cost roughly $3,000. Johnnie Baldwin Im sure u have excellent headlights!). Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" I have a 2015 Cadillac SRX and my lights are horrible. I have a 2016 SRX. JavaScript is disabled. There was a time when Cadillac was on the cutting edge of luxury and quality. The SRX's base price . Ronald For more information on how we collect and use this information, please review our Privacy Policy. Good Luck to all. I was fooled with the thought of Cadillac meaning quality purchased. I received a letter from GM in March about getting the headlights replaced. 10-08-42-001 series despite the numerous complaints related to 2016 Cadillac SRX owners issue with inoperative low beam headlamps." Add me I had to replace mine so i didnt get killed and filed a complaint. How do I get my money back.??? The factory lights might as well have been non . Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. ANGELA COX I too want to join. Both headlights have cracks in both them. Buy AnzoUSA 111308 Black/Clear/Amber Plank Style Projector Headlight for Cadillac SRX: Headlight Assemblies . We were stopped by police at night and told it as unsafe to drive at night! I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. Would like to know what options I have as well!! For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. Spent over $2000 due to these issues on my 2011 SRX We e-mailed them and havent heard anything! Same problem with my 2013 SRX and now car will not pass inspection because light is out. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. Dawn its psychologically exhausted to think about the problem i have on my car. Cadillac replaced my CUE system for $50.00. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. February 20, 2022, 3:56 pm. My car was useless to me for a whole week! I would like to join this group, after I spent hundreds of dollars on the problem over the last couple years. We use cookies to analyze & improve your experience, & to personalize content and ads. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. This car has been a nightmare. I think I will get rid of it. An owner would need to file a similar suit in Canada. FINALLY! I have a 2015 sec would not drive at night because I couldnt see scared to death. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. . Wow, so much class, such high ethics.Obviously I will NEVER, EVER purchase another Cadillac and not just because of the defect.good service is critical to me and when I purchased a Cadillac I expected some resemblance of above average customer care, not 2nd rate services that fall below that which a Kia dealer offers. Parts: (253) 321-5771 . Whats the problem with the headlights? I am in Florida and never received a letter. These defects result in damage to assembly components, such as corroding igniters and burnt-out bulbs. December 20, 2021, 8:17 pm. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. Attorneys We went to the dealership we purchased it from and they were no help. I wanted to buy American when I bought my SRX, but I drove my Maxima for 12 years and didnt put a dime into it other than for tires and a battery. I discovered that the problem is not the bulbs but the headlights manufactured by GM. QUESTION: Is this lawsuit still in process, or has it been settled? Reimbursements will be made by check within 4-6 weeks after your claim has been approved. THIS IS SUCH A HEADACHE!!! My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. I cant even see a person or animal if they were on the road at night. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. The remedies outlined in the TSBs for this problem are not adequate to resolve the problem, the complaint alleges, because they do not involve redesigned components. Dealership estimate cost $1600. Top Class Actions will let our viewers know if a new class action is filed. I have a 2015 SRX that I have to replace the Right side headlight assembly how do you get Cadillac to reimburse me? I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. Ouropen list of investigations can be foundhere. 4 years ago I spent $5 and fixed my Cadillac SRX headlights & they are still LEAK FREE! Carvana Certified. Vanessa A bid for nationwide class-action status failed, but the lawsuit did lay the groundwork for reimbursements to California customers. March 22, 2022, 9:20 pm, What could we do about this problem. He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. Service manager said he asked Cad to fix but Cad Corporate refused. The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. This referred to 2010-2015. We took the car and still had issues. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. CLOSE. Save my name, email, and website in this browser for the next time I comment. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. Thanks. I reused the original lamps, nothing was wrong with them. Issue wa not fixed. Cant use your vehicle after dark or in the rain!!! November 17, 2021, 9:35 pm. The end of July or beginning of Aug of this year we noticed that the driver side headlamp had a lot of moisture buildup in it. We have a 2015 SRX whose lights failed. During 2019 and 2020 Cadillac had a reimbursement program for people that complained or owners that received letters about the program which was handled by a . sales invoice, lease agreement, etc. Message. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . The complaint alleges that GM has known about this problem since at least May 2010 because, it claims, the 2010-2015 Cadillac SRX vehicles had the same problem and the company put out several technical service bulletins (TSBs) about it. They said we should have received a letter on this issue. He just looked at the cracks and didnt say anything. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. After 2 years I had to park it at night because of headlights. I would like to join the class action suit. I was never notified of the issue and just got informed that this a problem I always thought my eye sight was going bad. These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. I was left without any help from any even my own insurance company tried to blame me for the accident, but after six months they took responsibility and they payed my repair and my other medical bills, but they never payed my six months out of work!!! I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. To think I have to pay out of pocket to repair them is unbelievable. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. Please add me. ), as well as a daytime phone number where we can reach you if we have any questions. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. Team BalancedVehicle.com is a team of auto experts and experienced editors. Replaced passenger side , about $1800.00. November 22, 2022, 7:09 pm. I had to fight corporate in 2018 because the headlights went dim on my way out of town in the middle of the night while raining. Lessees outside California and Florida, a separate class action everything was good original,... Returned it and they told us the headlights and they seemed OK. after three times i enough! Owners of the second-generation Cadillac SRX and my lights are horrible needing replacement and ordered replacements $... 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Car apart headlights and they told us the headlights and they had us bring it back were. 22, 2022, 9:20 pm, What could we do about this problem Style Projector headlight for Cadillac:! That should be chromed has melted away or burned action lawsuit was in...
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