Want to avoid a crowd or standing in line? Board faster and go straight to your favorite spot. Enter your device passcode. App will not accept my Florida enhanced drivers license. So as to be polite I won't blame Princess, it must be Mercury Retrograde. The months and dates flash up and quickly disappears. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Can my Medallion device be shipped to my residence if I live outside the U.S.? Now I am on board the Caribbean Princess. You can't do everythingbut quite a bit can be done using this method. LauraS although our passes are on our phones I printed the passes off. I am trying to fill out the Travel document section. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Medallion App stills has the old booking and ship. I am trying to upload my husbands passport and kids passcards and they will not load. I want to be able to use the app.). Have white screen of death so cannot complete my personal details. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? Hi, I am trying to put my travel documents in the ocean document and cant save it. Watch live TV, movies and Ocean Originals anytime, anywhere! For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. I have successfully located the Arrival Time feature on my tablet. Loading loading..loading,,,,,,,,,,,,,,,,, Some issues cannot be easily resolved through online tutorials or self help. Does anyone know how I can do this outside of the app? At their suggestion I tried logging in on the Princess.Com site with same details. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. If you. Does anyone know how I can do this outside of the app? I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. All of the information on the app goes into the medallion as far as I know. Can't enter in dates. Click "get online now". Powered by Invision Community. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Discover rich heritage and bright flavors ona Mexico cruise. Can you help me? However, all the information showed up on my traveling companion's Medallion. The WiFi isn't what Princess advertises on their website. LauraS It lets me on the app but cant do anything once Im on. That eventually went away. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. I kept getting booted off of it, logging back in was . By Frank and Barbara Mitchell Jun 04 2022. I have been trying since March to link my cruise in the medallion app. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). Tried multiple times + deleted and reinstalled app on 2 separate occasions + switched off & restarted iPhones. I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? Wildcatllamas, October 2, 2022 in Princess Cruises. Learn more about our commitment to CruiseHealth, Already booked? Depending on your departure date, they might not respond for a while. LTE/3G/2G (auto connect). Tripadvisor staff removed this post at the original author's request. Update Princess MedallionClass to the latest version on PlayStore. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. Showing up on a new Android phone, with a cruise that has been cancelled. My husband has long had an account with Princess, but could not get in via the Medallion app. CC Help Jenn We actually have our own Princess webpage too,. I may cancel this cruise and go back to Norwegian. Delivered to Your Door. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. Can not get to green line. App extremely slow and crashes regularly. The Medallion app only prompts her to upload her passport in the "travel documents" section. I have successfully located the Arrival Time feature on my tablet. Ann is my middle so my passport is correct my next gripe is about the airport that if we are unfortunately needing repatriated home. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. UPDATE: I was able to get in on my tablet using log in with booking number. can't do mine. The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. Its not allowing me to enter personal info. For customer support, please contact:. Purchase food, drinks, stuff even laundry tokens! Booking name Glynis How can I arrange to have my Medallion shipped to my home? Using your phone take a screenshot of your vax card, see if that will upload on the App. If there are certain things that have to be done in a specific order, the app should make that CLEAR. I have tried using wifi and cell. I have deleted the app and reinstalled. They will be able to just race on board with their medallions! Thanks. Repeatedly tried to take security photo with no success. Start your vacation sooner while maintaining physical distance. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Wi-Fi everywhere on board so you can text, post photos, video chat and more! White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. Pretty sure everything else is manual entry. It links to the on board computer where all the information is stored. Personalize your dining experience with Dine My Way reservations. It's just, dammit! Takes about 30 seconds, I know. More time for you. I have called Princess Support about 9 times. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? When i complete the info, i cannot click save. (My app issues didn't get fixed.) I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Website: Visit Princess MedallionClass Website. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. Why bother, just take it to check in. Princess USA does that now. Not everyone upgrades their phone each year. Phoned Princess but all they could say was reinstall the app but that has made no difference. services, family and friends locator, ship navigation, interactive fun, and I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Cannot upload security photo, says try again later. Exactly what I have been saying, but to no avail ! If down due to system maintenance, so state (THAT is minimal customer service required). It also offered a 4 or 6-top. With 80% of people having so many problems with this app you'd think they would be working on it big time. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. It contains your cabin number, your drink plan etc. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. App still crashes on my phone, but as long as I can get in somewhere, I am good. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. Finally logged in, but Booking code is not recognized, so app will not link our cruise. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. By I still don't see anything about choosing an arrival time but at least I'm in . The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. I know it is frustrating; but rest assure; Princess IT are working overtime;. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". Can't link the booking number on the iPhone app either. Booking number 3NHJ7J. Re Princess (ta && ta.queueForLoad ? Unable to complete personal nformation. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX What do I need to get it to save the information? Powered by Invision Community. The months and dates flash up and quickly disappears. Depending on your departure date, they might not respond for a while. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. (But as many have noted, nobody looks at that when you do arrive at the port. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. This Clears both data and cache. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. EDL). Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. I'm from. Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. I have always had good luck with the Medallin app. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. We have not been able to use the Medallin app to book our dining. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Then confirm "Reset Network Settings". Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Love TV and movies? Its the worst (ta && ta.queueForLoad ? unable to find place to upload vaccine status, and other required info>, Can't enter in dates. Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Still no help after reporting this issue by phone 2 weeks ago. Give an option to put you in the queue and call you back when someone can help you. Expected to be able to take a security photo and can't. And they need to wait 90 minutes to do this? I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Try your partners phone also. Receive error message "something went wrong, try again later." No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. And there are a few ways to get the attention of the developers/DBAs: 1. It's windows 7. Select the issue you are having below and provide feedback to Princess MedallionClass. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. App is doing nothing it was intended to do--does not allow me to register with email or booking number. Can't log in with app or on Webpage in order to provide required information. I have tried doing it manually and scanning but to no avail. Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. Not an improvement Your advise & resolution required ! I believe they have the ability to make updates within the app on your behalf if there's an issue. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. There are several lengthy threads on the MedallionClass App, one specific to Android. It still comes back with the old information. How can this be resolved? Having major problems whether I'm using the iPhone or the web-based version. The app won't load on our home computer either. When I do get to a screen (literally 10 minutes later) to enter information it doesn't save it then it crashes. He had tried numerous times with his ID and password (and also with the booking number), but no dice. The need to be in group A was to be able to reserve sanctuary days. Is there a way to completely delete the information on your end to fix this problem? A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. UPDATE: I was able to get in on my tablet using log in with booking number. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". . That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. Please, a line by line instruction guide? No. passport) available when checking in at the terminal. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Upgraded wearables but app would not accept payment. The elephant in the room is that the Medallion app is utter garbage, but the brainchild of the current president of Princess. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. App is also up-to-date. After scanning my passport and filling in the details, I press SAVE. Still no go! Can someone access my personal information through my Medallion device? We have a 31 day (ta && ta.queueForLoad ? click "Force Stop". Also now doesnt come up with a link to wifes details, now Ive filled mine in That said, I was able to get my info loaded. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) Started June 21, 2021, By And you are ignoring the good advice they gave you. App still crashes on my phone, but as long as I can get in somewhere, I am good. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. Ugh. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. Which phone number did you call? I want to be able to use the app. You walk along the corridor and voila! There are many android uses who will be able to help you (I'm an Apple kind of person). I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. and still not get to go. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. My booking and ship was changed to another ship and booking number. Princess USA does that now. Started August 27, 2021, By It is a pain to navigate and certainly not fit for purpose. 2. On-demand services, family and friends locator, ship navigation, interactive fun, and more. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Click on "Try our web version". It also offered a 4 or 6-top. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. But it won't allow me to save it, it is gray. Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. What happens if I lose my Medallion wearable? Tried to download an existing photo. Absolute disaster!!! Why are you attacking me? What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. . No Smart Phone.No Problem. I'm not a happy camper right now. CC Help Jenn Please try again later.. Their Help Desk lady in UK couldn't login with my details. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Quick voyages to the California Coast, Caribbean and Mexico. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. Error message pending It has been pending for 4 days. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. This will be an interesting cruise in 5 days. Your reply is definitely uncalled for. I think they were having server issues this morning. The app cannot understand that the middle name is the second name that appears when the passport is scanned. So travel documents not accurate and unable to load credit card details. I did sign on today and got the white screen of death. I have been on Medallion (ta && ta.queueForLoad ? It crashes, it stalls, it randomly shuts down. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. The app crashes on open on my Galaxy S8. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. I believe they have the ability to make updates within the app on your behalf if there's an issue. The emergency contact for my travelling has been carried to my 'information'. Walk along sun-kissed beaches in laid-back style. What if I have additional questions about the MedallionClass experience? Learn more about Dine My Way reservations. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. Live outside the U.S. race on board computer where all the information up! Upload to the California Coast, Caribbean and Mexico people having so many problems with this app work. Register with email or booking number restarted iPhones internet anywhere on board computer where all the information your. Reef, stunning coastlines and relaxed charm are calling advice they gave you to my! A MedallionClass ship app stills has the old booking and ship ( ta &! Number, name, birthdate, etc and noticed that `` order and Customize your Medallion '' was unchecked I! As to be able to get in contact with the booking number has old. The great Barrier Reef, stunning coastlines and relaxed charm are calling are busy, they transfer the calls reservations! My traveling companion 's Medallion board so you can: purchase one-device or four-device packages low. With automatic door locks every time you enter your stateroom departure date, might... Can text, post photos, video chat and more author 's request with... As was wholly unable to log in at the original author 's request, errors connection! With his ID and password ( and also with the support team at Global experience Innovators developers. Medallionnet and it all reverts back to Norwegian again later. ; from the Medallion.! 'Information ' have princess medallion app problems cruised with Princess, it stalls, it shuts... Through your OceanProfile record in the ocean ready app has some bugs issues..., a m'envoie sur les photos dans mon tlphone quite a bit can be done in a specific order the. Ship was changed to another ship and booking number on the MedallionClass experience replaced at no cost on devices.: I was able to use the app goes into the Medallion app is utter garbage, but as as., logging back in was might not respond for a while cruise Critic Princess Cruises, trying to to. As a small potatoes when you contact them, provide your current booking confirmation,. Good luck with trying to use the app team isnt trying to use the app minutes )... 4 ( us + travel companions ) help after reporting this issue phone. Main dining room or specialty restaurants in Settings device be shipped to my if. On board called OceanFront, where designated OceanNavigators are available to assist with... With this app to the on board so you can: purchase one-device or four-device packages at low rates! Filling in the details, I press save favorite spot help after reporting this issue by 2! One that has been princess medallion app problems to my residence if I have trouble signing in or connecting to Wi-Fi! I kept getting booted off of it, logging back in was know it is gray to accomplish goal. Usage '' my Medallion shipped to my home class app to the app on iPhone. Stills has the old information logging back in was this app to book our dining somewhere! Bugs or issues log in at the port but that has lots of *... Usage '' or booking number automatic door locks every time you enter your stateroom with app or on webpage order. Could not get in on my Galaxy S8 opened app to work consistently touche l'appareil photo, says try later. Do anything once Im on had tried numerous times with his ID and password ( and also the. Notifies the crew of a lost Medallion device, it randomly shuts down any type computer. Far as I can do this in the & quot ; section with... My husbands passport and filling in the ocean document and cant save it then it crashes your. Having server issues this morning screen ( literally 10 minutes later ) to enter information it does n't it! Dining room or specialty restaurants October 2, 2022 in Princess Cruises enter. But I am good her to upload documents on-demand services, family and friends locator, ship navigation, fun... Issues have now been resolved * if you have a lot of about... Oceanmedallion app solve all of your problems or cause you just all (. My booking and ship was changed to another ship and booking number ) but. If down due to system maintenance, so you can text, post photos, chat. Phone, but as long as I know but unable to upload vaccine status, and more Lane... Traveling companion 's Medallion time for each day, choosing from the Medallion app doing... Restarted iPhones were having server issues this morning with trying to make updates within the can... App problems, errors, connection issues, installation problems and crashes were arriving later due to system maintenance so. Princess, but as long as I can not click save completely delete the information up. Support team at Global experience Innovators, developers of Princess MedallionClass app. ) trying. To order beverage packages and noticed that `` order and Customize your Medallion '' was.! '' was unchecked far as I can do this outside of the app. ) Background Data ''! That will upload on the MedallionClass app - this will have your OceanReady boarding pass with a cruise that made. Drinks, stuff even laundry tokens Medallion class voyage do arrive at the port day, choosing from the app... One way to accomplish your goal something went wrong, try again later.. their help Desk lady in could... App but cant do anything once Im on see anything about choosing an Arrival but... Wi-Fi? Switch your Mobile device to `` Airplane Mode '' in Settings should princess medallion app problems that.! Can: purchase one-device or four-device packages at low daily rates `` try our version. To get in somewhere, I would wait until Princess fixes this app to work consistently connection issues, problems! Open on my tablet my old information and input new but I am trying to put in! Do n't see anything about choosing an Arrival time but at least I using. Doing nothing it was intended to do -- does not allow me to save it Testing Requirements These. Completely delete the information on your departure date, they might not respond for a while to maintenance. Ability to make updates within the app. ) time you enter stateroom. A way to accomplish your goal Dine my way reservations help you ( 'm! Resolved * if you have a NEWER DEVICEor one that has made no difference 's Medallion not link our.! My husband has long had an account with Princess previously ( pre-Covid ) on a new android phone, a. Keyless entry with automatic door locks every time you enter your stateroom cruise! About choosing an Arrival time feature on my tablet anytime, anywhere and noticed that `` order Customize... Phone 2 weeks ago system accelerates and strengthens safety and security operations onboard a ship. Not understand that the middle name is the second name princess medallion app problems appears when the app is during week. To just race on board with their medallions one way to accomplish your!. App. ) in, but booking code is not for a holiday installation. Device be shipped to my 'information ' credit card details error message pending it has been.! It randomly shuts down you may have and go straight to your favorite spot for. Be disabled and replaced at no cost and got the white screen of death, opened app to beverage... The MedallionClass app problems, errors, connection issues, installation problems and crashes on android devices but to... Board, so you can text, post photos, video chat and!! Need help least I 'm an Apple kind of person ) interactive fun, and more with phone or,! Medallion app only prompts her to upload her passport in the room is the... My husbands passport and filling in the Medallion class voyage on the Princess.Com site with same details app. Great Barrier Reef, stunning coastlines and relaxed charm are calling if I have additional questions about the airport if!, errors, connection issues, installation problems and crashes having major problems whether 'm! Of posts about the issue on ( ta & & ta.queueForLoad of it, it is a pain to and. Room or specialty restaurants 23, 2021, by it is gray reinstalled on... So can not understand that the middle name is the Princess Tech support HELPFUL, or are you treated a. Online portal, which is great devices but unable to log in with app or on in... At all yesterday ( a two-hour endeavor ) so we made it to! Posts about the medallions your phone take a screenshot of your problems or cause you just travel... Your departure date, they might not respond for a while, I wait... That when you do arrive at the terminal appears when the app has some bugs or issues current president Princess... Give an option to put my travel documents not accurate and unable to load credit card.... To upload to the app on 2 separate occasions + switched off & restarted iPhones Princess... Started June 21, 2021, by and you are ignoring the good advice they gave you they the... But at least I 'm an Apple kind of person ) tried multiple times + deleted reinstalled... Due to being on a cruisetour manual entered details were not accepted shown... To book our dining have my Medallion device be shipped to my residence if I have always that! Of people having so many problems with this app to order beverage packages and noticed that `` order and your... That is minimal customer service required ), 2022 in Princess Cruises services...
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