Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. {{ tocState.toggleTocShowMore ? She is a licensed social worker with clinical experience in community mental health. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. The Forbes Health editorial team is independent and objective. The California-based company launched in 2013. The cost ranges depending on your location and what treatment plan you opt for, but you can expect somewhere between $60 to $90 a week, billed every 4 weeks. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. At BetterHelp, my therapist had a much more relaxed, client-led approach to the session, and 15 minutes of the session were consumed by audio issues with the companys native video hosting. As a Product Manager at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding . You can enroll in its medication plan either with or without therapy. These therapy sessions also cater to children and teens between ages 10 and 17 with the consent of their guardian or parent. At Brightside, you can book additional video therapy sessions for $59/session if you want more than one a week. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. Telehealth is web-based healthcare in which a healthcare professional and a person seeking treatment interact remotely via voice or video chat, or text. Talkspace accepts insurance from a couple of insurance providers. Teletherapy was found to be just as effective as in-person therapy, so it can be a good option when an in-person meeting with a therapist is not possible. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. If you arent satisfied with the therapist you get, you can request a change. BetterHelp says employed therapists are licensed and accredited. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. At first glance, Brightside and BetterHelps price points are similar. Check out our FAQ Page. We include products we think are useful for our readers. Follow along to find out more. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. The reviews about BetterHelps services on Trustpilot are as positive and appreciative as the ones on BBB. Information provided on Forbes Health is for educational purposes only. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. By using iSpot.tv, you accept our. Mobile apps for BetterHelp are available on Google Play and the Apple App Store. Learn more about how they compare. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. BetterHelps portal also offers a space to book group sessions, which include mens and womens groups, as well as support groups for loneliness, burnout, parenting, relationships, and many other common stressors you may want to connect with others about. A users testimony on the BBB website says, You get exactly what you pay for. Youll also have an opportunity to describe, in your own words, why youre seeking therapy. Brightsides therapy sessions run just 30 minutes long, and all use cognitive behavioral therapy (CBT) as the main therapeutic technique. Can BetterHelp Diagnose Mental Health Conditions? Often the most challenging part of beginning therapy is finding a therapist. You can potentially get a discounted rate depending on the services you choose. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. BetterHelp works on a subscription basis and offers a 7-day free trial. She received a free trial of the platform to test it out, but she says that shell continue to use it for a few different reasons. Content is reviewed before publication and upon substantial updates. To sign up, you'll take a survey on the BetterHelp site to match you to the right therapist.. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. This may work well for you, or it may not. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Verywell Mind's content is for informational and educational purposes only. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. A 2019 study assessed the effectiveness of BetterHelp for treating depression. However, if youre experiencing deep depression, suicidal thoughts or symptoms of a serious mental illness, its important to seek in-person therapy with a qualified mental health professional. BetterHelp also offers financial aid for those who qualify for example, for anyone whos unemployed or going through financial difficulty. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. If youd like to share your information with a third party, you first have to notify your therapist. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. BetterHelp has some therapists licensed to work in other countries as well, but coverage information and foreign language options are not broadly available. The company says it offers people the chance to access e-counseling services anytime and anywhere, but you may be curious whether BetterHelp is all its said to be. You can sign up using your email, or you can choose to use your Facebook or Google account. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. BetterHelp is not a substitute for emergency services. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. You may connect with them through text-only messaging in your private chat room. It also. The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. Brightsides messaging feature goes to both your therapist and your care coordinator, and is intended more as a customer service helpline than for actual therapeutic exchanges. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. My therapist was skilled, empathetic and competent. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. Behavioral Health: Patient Access, Provider Claims Payment, and the Effects of the COVID-19 Pandemic. Therapy can be intimidating, especially for a lot of first-time clients. Users can also revisit messages from therapists at any time with the platforms re-read feature. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. You also cannot get insurance reimbursement for the therapy costs from using the platform. Youll be asked for your credit card information at this time, or you can apply for financial aid. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. You can choose whether you would like: Finally, youll fill in some basic information, like your country, state, and how you heard about BetterHelp. With online therapy, therapy is made more accessible for many people. Healthline Media's new initiative, TRANSFORM: Future of Health, spotlights cutting-edge innovations that will change the future of health and wellness. (2016). BetterHelp matched me with a therapist with more than 25 years of counseling experience who specialized in depression, anxiety and family conflict, as well as other areas of mental health and wellness. The Implications of COVID-19 for Mental Health and Substance Use. I also found BetterHelp customer service to be responsive and helpful. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). Amwell is a telehealth company that connects people with healthcare professionals through a virtual care platform. Our website services, content, and products are for informational purposes only. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. Submissions should come only from actors, their parent/legal guardian or casting agency. However, I stuck with the same therapist, and over the course of four video sessions, she offered suggestions on ways to alleviate or prevent anxiety and resolve recurring communication issues with one of my siblings. It also offers couples and teen therapy, with free live weekly group seminars available. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. Here's a review of BetterHelp, including its features, pros, and cons. Debra Rose Wilson, PhD, MSN, RN, IBCLC, AHN-BC, CHT. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. Theres also an option for group therapy, known as groupinars. According to BetterHelp, users privacy and confidentiality are of utmost priority. Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. 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