London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. How do I get into the Arsenal away scheme? What are Club Level Seats? Can I still log into the Manage prepaid card area of the Arsenal Official app? Please note that Cannon and international members will not be eligible to receive the payment functionality included on the My Arsenal Rewards Membership card. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. My Arsenal Rewards is our Club rewards scheme, exclusive to paid Arsenal Members. To open a menu item's submenu, press the space bar. Click 'Manage prepaid card'. The first time you use the card you will need to use chip and PIN. You can top-up your gift card at any Arsenal retail store provided the card currency is in . Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. To find out more about this membership, please contact the team at clublevel@arsenal.co.uk or call 0345 262 0001 (option 2). To close a submenu press the escape key. My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. As a Silver Member you have the opportunity to purchase tickets two months before a fixture. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. You can still go to box office before the game and collect paper tickets (just got to show your id). Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. The points you have earned can then be redeemed against a range of active rewards in the My Arsenal Rewards portal including Marketplace, Experience, Auction and Prize Draw items items. What should I do? A UK personal current account is required to register forPingitfor Clubs. Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card, Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Your personal details should be updated via the Arsenal Online Box Office at: eticketing.co.uk/arsenal/. Do I need my membership card to attend or are the tickets sufficient *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? If your query concerns the My Arsenal Rewards programme, points earning opportunities or points redemption, please submit your enquiry via our New Enquiry Form or contact our team by telephone on 0207 619 5000 (Monday to Friday 09:30 17:00) and our team can arrange for a replacement. Press question mark to learn the rest of the keyboard shortcuts. No. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. Scroll down and click 'View your PIN'. Best to email them and . Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. for Clubs. Yes, points will expire at the end of each season. Sorry we couldn't be helpful. Any auto top-ups youve scheduled will also continue until the service closes. If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. Find many great new & used options and get the best deals for Arsenal Official Membership Pack 2007/08 Unused at the best online prices at eBay! To open a menu item's submenu, press the space bar. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. Please be aware your My Arsenal Rewards points will expire at the end of the season. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. Our range of rewards available on the My Arsenal Rewards portal will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against. It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . If you do, tap the (? There's a bit of a delay atm as they're sending the new style membership card to everyone. Step 1: Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. Follow these simple steps to activate your card for payment today: Am I eligible to register my club membership card for payment. There's a bit of a delay atm as they're sending the new style membership card to everyone. My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. Shouldn't take more than 2 weeks. Find out how you can earn My Arsenal Rewards points for your interactions with the club including purchasing match tickets and attending games Find out more Your Rewards Through the My Arsenal Rewards hub you can exchange your My Arsenal Rewards points for exclusive prizes and money-can't-buy experiences Find out more NEWS Join Arsenal Membership Help us improve this article with your feedback. The number of Silver memberships available is capped. Your membership card is ready to use to access the stadium. Sun, 25 Sep, 2022 at 12:17 AM When Will I Receive My Membership Card? There will be opportunities to redeem points through the My Arsenal Rewards portal against Partner rewards, in the same way that points can be redeemed against Arsenal rewards. Emirates Stadium offers the finest in London hospitality and football. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal. You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. Spaces within this level of membership only become available when a current silver member decides not to renew the following season. I did not receive a closure notice but heard from a friend this was closing, what do I do? hospitality@arsenal.co.uk. Did you find it helpful? Can I still use my Arsenal membership card to access Emirates Stadium? To open a menu item's submenu, press the space bar. This group is for those aged between 0 and 3 years old. All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. T&Cs apply. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. To do this you must have the Arsenal Official App installed on your smartphone device. - See more at http://www.alwaysaheadofthegame.com/junior/young-guns/overview#sthash.gb5RQAF8.dpuf. You can log in to the My Arsenal Rewards portal on your smartphone by downloading the Arsenal Official App and signing in with your membership number and password. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. When will the Pingit for Clubs service no longer be available from? Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. Turn off 'Hide Expired Passes'. It is essential that when you spend with an affiliate the payment is completed with your My Arsenal Rewards membership card, otherwise points will not be earned. ModeratelyOptimistic 2 yr. ago Thanks KBrady87 2 yr. ago For the ultimate in exclusive hospitality then our seasonal suites are the perfect option to watch Arsenal play football at Emirates Stadium. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. No. If you buy tickets and your card hasn't arrived in time. . What should I do if I believe there was an error in my points calculation? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. 75 Drayton Park Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. When will I receive my new My Arsenal Rewards card? This menu is keyboard accessible. No, you will earn points for ticket purchases using any accepted payment method provided your membership number is used during the purchase. Please contact our team via our New Enquiry Form, or by telephone on 0207 619 5000 (Monday to Friday, 09:30 17:00) and our team can arrange for a replacement. Is there a cost to join My Arsenal Rewards? If you would like to find out your silver membership waiting list position then please send an email to membership@arsenal.co.uk. This menu is keyboard accessible. Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. This menu is keyboard accessible. The registration of your My Arsenal Rewards membership card will close on Tuesday 28 February 2023. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Your membership card is ready to use to access the stadium. How do I log in to the My Arsenal Rewards portal on my computer? I've lost my membership card Print Modified on: Sun, 6 Mar, 2022 at 8:29 AM If you are a Red, Silver, Cannon, or Junior Gunner member, please contact the Membership Team on 0344 277 3625 (Option 2) or if you are overseas +44207 649 9003 (Option 2) and an operator will be able to assist you further. Pingit for Clubs remains active and is a different service to Barclays Pingit, which closed on June 30th 2020. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Ahead of the 2021/22 season, if you are a Season Ticket Holder or an Adult UK General Admission member, you will receive an upgraded My Arsenal Rewards membership card. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. To close a submenu press the escape key. You can log in to the My Arsenal Rewards portal on your computer by visiting arsenal.com and signing in with your membership number and password. 75 Drayton Park A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. Click on Wallet & Apple Pay. Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. Highbury House CardKey is free to download on Google Play and the Apple App Store. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. For most activities points will be awarded instantly. When is the latest I can register my membership card with Pingit for Clubs card for payments? Saka. What do I need to do to use my card for the first time? As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. After you download CardKey, access it on its own or through . Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Yes. 0345 262 0001 If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Your personal details can be viewed under your Account on the My Arsenal Rewards portal. When you receive your My Arsenal Rewards membership card you will be able to activate it for payment following the steps below. All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. Details on My Arsenal Rewards can be found here. Unfortunately My Arsenal Rewards does not extend into our Junior Gunner membership tiers. ), then tap OK, lets go and follow the re-registration process to get back up and running. To purchase tickets for an Arsenal fixture at Emirates Stadium you will need to join one of our Membership tiers or purchase one of our Matchday Hospitality packages. Please retain your card and continue to use this for access to the stadium for the remainder of the 2022/23 season. 75 Drayton Park Find out how to use your My Arsenal Rewards Card for payments today. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. Arsenal Football Club caters to all fans and includes a Purple Membership scheme for our disabled supporters. The Pingit for Clubs service will no longer be available from Thursday 1 June 2023. What are the benefits of using my membership card for payments? Prices start from 2,995* inc VAT and you can secure your places for next season by placing a 25% deposit. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. Confirm your 5-digit Pingit for Clubs passcode. The PIN for your card is easy to find: Once you have registered your card, follow these simple steps to add money to your card: Where can I use my card and is there a spend limit? As a Junior Gunner Member not only do you get access to tickets you also get a whole load of other great benefits including invitations to events with players, a great Membership pack, free stadium tour, plus much, much more. As a Platinum Member you will have a season ticket on Club Level at Emirates Stadiumfor all first team Premier League, European, Emirates FA Cup and League Cup home matches. Find out how to use your My Arsenal Rewards Card for payments today. To close a submenu press the escape key. You will receive your new My Arsenal Rewards card from August 2021. Sorry we couldn't be helpful. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? 75 Drayton Park Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Please note the season ticket waiting list is separate to The Arsenal Official Membership Scheme and as such no membership benefits are offered to those on the season ticket waiting list. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. You will need to redeem the points you have earned to purchase a reward, enter a prize draw or auction. Do you need your membership card to attend a game? View availability or book 2020/21 fixtures. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. The PIN for your card is easy to find: Step 1: Enter the My Arsenal Rewards passport Do I have to activate my membership card? To open a menu item's submenu, press the space bar. You can also use the card to pay online with the details found on the card. What happens if my card is lost, stolen or used fraudulently? gistered postal address as soon as possible. To activate your membership card for Pingit for Clubs you must be 16 or older and a UK resident who only pays tax in the UK. What happens if my card is lost, stolen or used fraudulently? T&Cs apply. Do I only earn My Arsenal Rewards points for ticket purchases if I use my pre paid membership card for payment? The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Free Standard Delivery Promotion. Full match replay - watch without score spoilers. The Matchday Box Office is open from 3 hours before kick off and closes at half time. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your Pingit for Clubs card to make purchases and earn rewards points. My Arsenal Rewards points can be earned with affiliates by using the prepaid mechanic within your My Arsenal Rewards membership card to make purchases. If you a UK Adult member, you will also need to update your details with Barclays. I am having trouble logging in to Pingit for Clubs? If data coverage allows, you will receive a notification allowing you to access your digital ticket when nearby Emirates Stadium. Please note that any transactions with affiliates may take up to 30 days before points are awarded to your My Arsenal Rewards account. The Club is introducing My Arsenal Rewards to bring fans closer to the Club, recognising their engagement and rewarding them for their loyalty. Additional benefits include: - Access to My Arsenal Rewards - 10% off retail online and in store Silver Membership This group is for those aged between 0 and 3 years old. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Club Level is an exclusive tier with some of the best views and facilities within Emirates Stadium. Ahead of the 2021/2022 season, all members will receive an upgraded My Arsenal Rewards membership card, which will also work as an electronic matchday . Can I still use the payment mechanic in my My Arsenal Rewards membership card? Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. How can I earn points in the 2021/22 season? Click here to join as a free Digital Member. To redeem points you have earned you must have a computer or mobile device to access the My Arsenal Rewards portal. Recently bought a membership and tickets to the Chelsea match, and I have them downloaded to my Apple wallet. 4. Modified on: Sun, 6 Mar, 2022 at 7:56 PM. With no Membership required this makes them the perfect option for those wanting to secure their official ticket to watch Arsenal play at Emirates Stadium. Take control of your Arsenal debit and credit cards. The full list of points earning opportunities can be found via the Earn Points link on the My Arsenal Rewards portal. The payment mechanic in your My Arsenal Rewards membership card is powered by Pingit for Clubs from Barclays. All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. A UK personal current account is required to register for. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Club Level is located between the lower General Admission tier and Box Level. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Why is that? Copyright 2023 The Arsenal Football Club plc. 2.1 You can only join the Away Ticket Scheme if you: (A) are a Platinum Member for season 2019-2020; or (B) are a Gold Member for season 2019-2020; or (C) joined the Club's Travel Club prior to the end of season 2007-2008 and have renewed such membership for each subsequent season; (D) pay the Fee to the Club; and (E) Your new My Arsenal Rewards card from August 2021: go to Manage prepaid card & # x27 Manage! 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