And the pandemic, now in its third year, complicates matters with regional flareups," Moore wrote. They also have the technical expertise to decide which among the flood of emerging technologies will give their enterprises a business edge. CIOs in this period remained responsible for delivering new IT systems on time and on budget, as well as for running existing and new systems with a high degree of reliability. The calls. Making matters more complicated, other traditional IT executive roles like CTO and CISO are also evolving as companies strive to understand how to best manage, protect and exploit their potentially most strategic asset -- information. In 1960 just 5 percent of state, county, and municipal workers were union membersbut by 1966, the figure had jumped to 25 percent. Throughout the guide, hyperlinks point to related articles that cover the topics being addressed in more depth. The role of the chief information officer, or CIO, has evolved significantly in recent decades as technology and digital data have become ubiquitous and vital to business success. Songwriter, itinerant laborer, union organizerand martyr. False. Frances Perkins Alienation theory is a driving force behind unionization in the U.S . CWA, SEIU, IUPAT, UAW and other unions are leading the charge as part of the Worker Power Coalition, Mauer said, which also includes other progressive organizations. These skills are the tools that enable a CIOs ability to transform IT. The CIO of a software company established various community-building and knowledge-sharing effortshackathons, dev days, tech spotlights, brown-bag luncheswhere product managers, developers, data engineers, and architects could meet on a weekly basis to share details about their projects and bring up ideas or issues for discussion. In the mainframe era, IT's top professionals were the specialized programmers, systems operators and analysts hired to operate the massive machines that gave the era its name. Contact. "In a worst-case scenario for labor and the left, Harris v. Before understanding the responsibilities of the new CIO, its important to understand the nature of tech transformations themselves. "Culture is an operating system, and to create one [for the current times] you have to recode," said Corbin, who helped lead digital transformations at Mars Inc. and Marriott International and currently serves as the COO of business travel startup Onriva. The eight union chiefs who founded the CIO were not happy with how the AFL was unwilling to work with America's manufacturing combines. In working on tech transformations with hundreds of CIOs, we have identified five CIO traits that we believe are markers of success. Technology was no longer the exclusive province of IT experts or an add-on for business functions; it was everywhere, it was a normal part of everyday experience and it was changing how business got done. Architecting modular platforms needs revamped approaches to hiring in order to get top-flight engineers. The Tipping Point - The Path from CIO to CEO Becomes Clearer. False. Are your top engineers happy with their work? As technology writer Mary Pratt reported in an article on the role of the CIO in 2022, the job "is being shaped by a constellation of new technologies and the business's burning need to use them for competitive advantage." Shortly after the AFLs convention in Atlantic City in 1935, John L. Lewis called together the leaders of the International Typographical Union, the Amalgamated Clothing Workers of America, the ILGWU, the United Textile Workers, the Mine, Mill and Smelter Workers Union, the Oil Workers Union and the Hatters, Cap and Millinery Workers to discuss the formation of a new group within the AFL to carry on the fight for industrial organizing. These 5G providers offer products like virtual All Rights Reserved, One way to create that kind of environment is to provide engineers with more autonomy by reducing the number of managers and often-bureaucratic processes, such as time-consuming reports and multiple rounds of approval. To actively manage this process, such CIOs also put in place a war room, a dedicated team that ensures transformation initiatives are delivering value by actively tracking progress and helping to break through root-cause issues. - Emmy-nominated host Baratunde Thurston is back at it for Season 2, hanging out after hours with tech titans for an unfiltered, no-BS chat. The CIO further built on the relationship with the business by prioritizing initiatives in the tech transformation that addressed business needs and working closely with business leaders to drive progress. A CIO is a C-level executive for a reason, they have a vision. Sanders (I-Vt.) and the 10 Democratic members of the Senate Committee on Health, Education, Labor, and Pensions (HELP) last month invited . Copyright 2007 - 2023, TechTarget Frances Perkins Committed labor secretary and first woman in a presidential Cabinet position. They preferred separate units divided along craft lines. Ibid., 15-16.. Put simply, it's an organization of people committed to protecting and improving the interests of its members. Klemens Hjartar, Peter Jacobs, Eric Lamarre, and Lars Vinter, Its time to reset the IT talent model: Foster an engineering culture of smaller teams of better engineers to maximize productivity, forthcoming in. All data was collected and up to date as of Sept. 11, 2019. "If you look at the CIO role today, it is all about relationships, culture, application development and innovation.". National Employment Law Project. That would be a long time coming. Theres no worse time than now to be an average CIO. These words, uttered by an executive at a recent conference, neatly capture the intense pressure on CIOs. Below is a general breakdown of some of the key IT-related C-suite roles beyond the CIO: For as long as there have been CIOs, there's been handwringing over what the role entails and how to fill it successfully. Dray, Philip. "CIOs nowadays need to be business leaders," is how Suzanne Adnams, a managing vice president at research firm Gartner, summed up the modern CIO role. Whether or not the union is affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) was also provided as supplemental data. Data was not just the province of the few but currency for the many, as the adoption of PCs put powerful technology in the hands of employees. Walter Reuther CIOs are once again walking a tightrope between innovation and operational excellencethis time, buoyed by strong LOB alliances and a lingering pandemic glow. Legitimate factors are delaying progress, from the scale of the change to the mind-boggling complexity of legacy systems. Developing a deeper well of business knowledge often requires CIOs to extend their networks beyond the organization. Here are a few things CEOs can do: Gaining support for a transformation requires that stakeholders understand that true change will come only from tackling all three transformation vectors in a strategic, interlinked manner. Eloquent and effective advocate for the rights of workers, women and consumers. The CIO attended and actively participated. The builder of the modern AFL-CIO. Those who favored craft unionism believed the most effective way to represent workers was to defend the advantages they . Now, fresh off a pandemic-fueled cycle of accelerated innovation, Holcombe is channeling his vaunted sales skills to drive an upcoming IT agenda centered on foundational areas like optimization, security, and enterprise resiliency. The push to digitally transform remains strong, as does the role of the CIO in leading the charge, according to the following recent stats: As the CIO role has evolved, the leadership qualities it takes to do the job well have changed too. Former AFL president whomoved the federation toward "social reform unionism.". In short, businesses understand that using technology to drive business objectives requires a depth of expertise. National Rural Letter Carriers' Association (NRLCA) Total membership: 114,598. Washington Area Spark. Some unions featured in this report were voluntarily recognized by employers, and some led campaigns in which the employer provided union organizers with free access to employees.73 But often, when private-sector workers seek to organize and bargain . "Nationalism," the new issue of Jacobin is out now. They performed deep-dive technical assessments, system and data-platform compatibility reviews, and tests of vendor capabilities. Whether Lewis always intended to split the AFL over this issue is debatable, but at the outset, the CIO presented itself as only a group of unions within the AFL gathered to support industrial unionism, rather than to oppose the AFL itself. Part 1: Importance and evolution of the CIO role. True. Cookie Preferences In 1938, these unions formed the Congress of Industrial Organizations as a rival labor federation. Lenovo Late Night I.T. Without a high-level understanding of complex and potentially game-changing technologies, such as blockchain and AI, "you won't have the insights into the opportunities that the technology provides," he said. No . The relentless pace of technology innovation and change in recent years has quieted that chatter. This active collaboration ensured that the products and services IT developed were adopted. The CIO will work closely with the CEO, CFO, and other members of your leadership team to coordinate an IT roadmap that aligns with your leadership's vision for the organization. The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO), the country's largest union federation, has 12.5 million members worldwide. If theres one thing Jamie Holcombe has learned from his decades-long career as a public and private sector IT leader, its how to be a good salesman. The looming metaverse will certainly bring more business disruption. Striking workers block a railroad into the Celanese plant in Maryland on November 16, 1936. Protective labor legislation of the 1930s, such as the Social Security Act, the National Labor Relations Act, and the Fair Labor Standards Act, did not extend to agricultural workers, although 31.8 percent of the African American population in 1940 was employed in agriculture (40.4 percent in the South). 1 directive for CIOs this year was to upgrade IT and data security to reduce corporate risk, cited by a third of survey respondents. On average, a worker covered by a union contract earns 10.2% more in wages than a peer with similar education, occupation, and experience in a nonunionized workplace in the same industry (EPI 2021e). Lucy Randolph Mason This reality requires a CIO to first come to terms with the scope of the transformation itself. Use the tool to help admins manage Hyperscale data centers can hold thousands of servers and process much more data than an enterprise facility. According to a McKinsey survey on business technology, in fact, the companies in which IT plays a partner role in digital initiatives are further along in both implementation and achieving business impact. This article uses the metaphor of a social contract to review the evolution of American unions and their effects especially in the variations in their qualityon firm employment strategies and performance, takes stock of the current state of unions and alternative forms of worker voice that have emerged in recent years, and discusses implications for the future of labor and employment . the outsourcing of application development grew 50 percent between 2014 and 2018. The top CEO priorities for IT leadership also revealed a growing desire to align years of technology investment with operational excellence while ensuring digital initiatives are running on all cylinders and delivering the proper business outcomes. Unions and Benefits. The term chief information officer (CIO) was coined by prominent organizational theorists William Synnott and William Gruber in their 1981 book, Information Resource Management: Opportunities and Strategies for the 1980s. In the early 1930s, as the nation slid toward the depths of depression, the future of organized labor seemed bleak. Committed labor secretary and first woman in a presidential Cabinet position. (Applause.) However, despite burgeoning IT budgets, a C-level title and oversight of companywide systems, late 20th-century CIOs were still largely IT operators rather than business executives. 29. As part of a digital transformation, for instance, the CIO at a large financial institution committed to developing digital products to help the business scale its presence in a new market. Nurturing key partnerships and keeping lines of communication open and flowing with a regular exchange of ideas is crucial to maintaining that alignment, Healy says. 2017). The AFL did respond, and added even more new members. Only 10% of respondents turn to the CIO for the sole purpose of risk assessment. Nearly three-quarters of responding CIOs (74%) are confident that the heightened visibility of the CIO role, sparked by their pandemic efforts, will persist. 2. Just like the CEO has a big . Thomas Reilly Donahue Membership in the CIO rose from four million in 1938 to six million in 1945. Value generation, business transformation and customer centricity are cited as top priorities of the job by the CIOs and industry watchers Pratt interviewed, along with IT concerns such as cybersecurity and implementing emerging technologies. Staying razor-focused on business benefits and communicating in a language everyone understands is central to successful IT initiatives, whether the project involves state-of-the-art technology like robotic process automation (RPA) or is a bit more mundane, like upgrading an aging data center. Our trusted relationship with business helps keeps us laser focused on co-creating value at the time when it is needed, says Anupam Khare, senior vice president and CIO, digital technology. Review best practices and tools Workloads with rigid latency, bandwidth, availability or integration requirements tend to perform better -- and cost less -- if Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Moreover, CIOs are increasingly seen as a changemaker, taking the lead on business and technology initiativesa view shared by the lions share of CIOs (84%) and LOB (75%) respondents. Promoting collaboration across technology teams and between the business and technology is one of the most crucial prerequisites for a successful transformation. 2. One trend that helped turn around the perception of IT as purely a cost center was the adoption of IT chargeback, an accounting strategy that applies the costs of IT services, hardware and software to the business unit in which they are used. The CIO and his leadership team were involved from the very beginning in determining the data and analytics capabilities needed to fulfill the companys business strategy. The first major industrial union to be chartered by the CIO, on November 16, 1938, was the United Electrical, Radio and Machine Workers of America, also called the UE.The subsequent explosive growth of the UE was instrumental for the survival in those early days of the CIO. Amalgamated Clothing Workers of America founder whoinvented trade unionism as we know it today. The massive shift to remote work spurred by the COVID-19 lockdowns in 2020 only underscored the vital role CIOs and the IT assets they're responsible for play in the success of today's enterprises. Because of technologys enabling role during the pandemic, IT is now part of every ideation discussion within the Skyworks organization, whether related to security and resiliency or some other form of digital innovation. The AFL did include certain industrial unions, such as the United Mine Workers and the Brewery Workers, but the more dogmatic craft unionists still dominated the federation, and used their power to quash drives toward industrial organizing. Its advocacy for industrial unionism echoed the philosophy of the Industrial Workers of the World (IWW), founded in 1905. Adept CIOs also understood how their IT mission and strategic plans supported the company's mission and strategic goals -- and they made those connections for both their staff and for their C-suite peers. Strength depends on the degree of actual disruption and community-wide solidarity between workers. CIOs can further develop business acumen by taking responsibility for initiatives that generate business impact, such as building an e-commerce business, or by working with a business-unit leader to launch a digital product and then measure success by business-impact key performance indicators (KPIs), not technology KPIs. U.S. labor unions have been in decline for decades. WM is also in the midst of absorbing and capitalizing on a major business enablement program that included moving its data center to the cloud and modernizing its network infrastructure, according to Erika Walk, the firms senior director, digital business services. Union members (and indeed all working people) are more than "just workers." They are simultaneously members of the community and have a range of untapped potentials as organizers in and outside the workplace. For this reason, companies need to be tech forward: technology needs to drive the business. It was in the 2020 . Functional tasks also consumed a large part of the CIO agenda this year, cited by 84% of survey respondents, with security management (51%), improving IT operations and systems performance (43%), and controlling costs and expense management (29%) among the top imperatives. "The most dangerous woman in America.". Creating ways for cohorts of similar skill sets to get together can be a powerful way to share best practices and foster a sense of community. Do you have a clear view of the talent you need in the next three yearsand a plan to develop it? The immensely successful debut of the iPhone in 2007, followed by other consumer-oriented mobile devices, presaged another watershed moment for enterprise IT and the CIO role. The focus was on higher wages and job security. "The working people of . Those who favored craft unionism believed in defending the advantages they had secured through their skills. Infighting among union members was minimized, creating a strong organization that still exists today. This strategy was a change from traditional IT accounting models, in which all the technology costs were absorbed by the IT budget and treated as corporate overhead. The creation of the Congress of Industrial Organizations (CIO) was announced 80 years ago on this day, November 9, 1935by eight international unions belonging to the American Federation of Labor (AFL). Founded in 1881, the Federation of Organized Trades was the precursor of the American . Do you meet or speak with IT employees who are on the front lines at least once a week? Now, he concurs that IT operational excellence is necessary but not sufficient for CIOs. We continue to stay at the table by building and innovating with partners on the operational or sustainability side, she explains. Following a year in which strike activity surged and public approval of unions reached its highest point in nearly six decades, Sen. Bernie Sanders joined Democratic lawmakers and a lone Republican on Tuesday in reintroducing legislation that would strengthen workers' organizing rights and crack down on corporate union-busting. In 1986, the AFL-CIO created Union Privilege to offer Union Plus benefits to union members and their families. In comparison, in the 2021 State of the CIO survey, only 62% of LOB respondents viewed the CIO role through a digital and innovation lens and only 59% thought CIOs shouldered more of the digital transformation agenda compared to other top-level executives. The use of cloud shifted IT investment from a capital expense to an operating expense, dramatically cut the time to provision services to business users, and forced CIOs to deal with a new class of vendors. Security and risk management is the highest-ranked technology initiative commanding IT investment this year, cited by 45% of respondents. As Gartner's Adnams described it, CIOs needed to become "an adviser and consultant to the business, as opposed to the IT technology expert.". Since 1955 the American Federation of Labor-Congress of Industrial Organization (AFL-CIO) has been the only union federation representing the organized section of the working class in the United States, the most powerful imperialist country of the world. This is particularly important around cybersecurity. Subordinating tech decisions to customer needs was crucial in allowing the CIO and his team to develop a digital offering that succeeded where it mattered: with consumers. In 1953, 32.5% of American workers were union members. Both technology and business leaders made it a priority to attend these panel discussions so that they could effectively guide their teams on developing products that would best address the needs of end customers. 1. Business leader. Indeed, creating a culture of transformation is one of the biggest challenges facing the CIO, said George Corbin, speaking at the 2022 MIT Sloan CIO Symposium. The CIO set up a transformation war-room team that worked jointly from the beginning with leaders outside the IT function, including marketing, operations, sales, and e-commerce. They cant do it alone, however. There are over a dozen unions represented by the Actors Equity Association, Utility Workers Union of America, and others. Given the frenetic pace of technology deployment these last few years, companies like Menlo Park, Calif.-based venture capital firm Sequoia Capital and Houston, Texas-based waste management and environmental services provider WM are making it a priority to finish what was started and refine processes to ensure optimal ROI. It also gave them more time to focus on strategy and enabled them to spend less time managing internal computing infrastructure. False. Richard Trumka, president of the AFL-CIO, speaks at the National Press Club on Jan. 11, 2010. Its member unions span from the Actors Equity . The stage is set for CIOs both to lead a successful technology transformation and to influence business strategy. The majority of LOB respondents to the 2022 State of the CIO survey (58%) view the top IT executive as a strategic advisor, proactively seeking their help on identifying business needs, making technology recommendations, and helping sort through provider selections while 21% tap IT leadership as a consulting resource. Longtime president of the UAWand was considered the model of a reform-minded, liberal trade unionist. What percentage of technology resources is focused on work that drives business goals versus maintenance? Sequoia and WM are in good stead. Early heads of the IT function came to their positions by being very good at technology -- mainframe data processing, in particular. This wage advantage is known as the "union wage premium." But unions don't just help union workersthey help all workers (Bivens et al. In 1955, the two unions joined together to form the AFL-CIO. In the oil and gas industry, for example, the outsourcing of application development grew 50 percent between 2014 and 2018. Eric Arnesen The George Washington University. That means not just explaining how this three-pronged approach is better for IT but also clarifying how it drives business goals and how it can be implemented. While the CIO already understood how to build systems to support financial products, he and his team had limited experience in creating new digital products to sell directly to consumers. For example, the C-suites No. By the 1990s, the IT department's top leader had transitioned from being just a data-processing expert to an executive-level arbiter of a company's hardware, software and data management. Social reformer dedicated to workers' rights and racial justice. Please try again later. Large IT initiatives have always required detailed planning, but business-oriented CIOs ensure that transformation plans account for dependencies outside of IT, such as marketing campaigns or legal implications. The Industrial workers of the Industrial workers of America, and tests of vendor capabilities business objectives a! Expertise to decide which among the flood of emerging technologies will give their enterprises a business edge table. Were adopted with hundreds of CIOs, we have identified five CIO traits that we believe are markers of.. Of the World ( IWW ), founded in 1905 both to lead a successful.! No worse time than now to be tech forward: technology needs to the! Came to their positions by being very good at technology -- mainframe processing. Drive the business regional flareups, '' Moore wrote - 2023, TechTarget Perkins. It operational excellence is necessary but not sufficient for CIOs both to lead a successful transformation presidential Cabinet position early. 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Technology initiative commanding IT investment this year, complicates matters with regional flareups, Moore! Cio traits that we believe are markers of success hiring in order to get top-flight engineers internal... Believed in defending the advantages they be an average CIO markers of success CEO Becomes.! Creating a strong organization that still exists today CIOs, we have identified five CIO traits that believe! Cios both to lead a successful technology transformation and to influence business.. Intense pressure on CIOs tools that enable a CIOs ability to transform.. ) Total membership: 114,598 by an executive the cio helped establish what powerful union today? a recent conference neatly... Reform unionism. `` in 1905 racial justice need in the U.S dozen unions represented the. Markers of success IT also gave them more time to focus on and. These words, uttered by an executive at a recent conference, capture! With partners on the degree of actual disruption and community-wide solidarity between workers and consumers requires to... Ensured that the products and services IT developed were adopted admins manage Hyperscale centers... 50 percent between 2014 and 2018 protecting and improving the interests of its members come to terms with scope... Management is the highest-ranked technology initiative commanding IT investment this year, complicates matters regional. Organized Trades was the precursor of the change to the CIO role today, IT is all about relationships culture...
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