$155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. In making such offers, cruise lines are hoping to preserve cash on their balance sheets something that's critical to them right now as revenues plummet. Assuming that was the original means of payment. If you take the cash, you'll have access to a world of opportunity. Difficult situation - hope it works out. Holland America, for instance, is giving passengers on canceled sailings a future cruise credit in the amount of 125% of the fare they paid for the canceled trip plus an onboard spending credit of $250 per person. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. Our cruise is May 2 out of London. CC Help Jenn By proceeding, you agree to Cruise Critics, What Should You Do If Your Cruise Line Cancels Your Cruise. You would think the cancellations will be for a long time to come. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. If you are comfortable taking the risk, these rewards can pay off once onboard. Powered by Invision Community. We kept hoping theyd offer a refund like they did for the Hawaii cruise that turned into a Mexican cruise, and they still might. 1) Viking like every other cruise line is in business to make money. As tempting as the future cruise credits that lines are offering may be, we recommend taking the cash refund if your cruise is canceled. Learn more. Very very happy with their response. Another rule banning anyone suffering from certain medical conditions such as diabetes or chronic heart disease also has been discussed. TPG values it at $1,600. While this guest is not exhibiting symptoms, she has been placed in quarantine. Maybe flights will resume to Asia before Europe, or vice versa. Powered by Invision Community. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. It's unfortunate as these things happen. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. Cruise executives have told TPG they're looking at everything from requiring passengers to take COVID-19 tests before being allowed on vessels to new onboard social distancing rules. It is helpful to check online to see if the cruise line has an automated rebooking or refund form. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? The initial FCV's did contain a clause that provided a cash refund (of the original amount paid), if the FCV was not used within 2-yrs from date of issue. I'm saying we shouldn't close the door on our own, even though the door would be closed eventually by the insurance provider. As a guest whose cruise falls within this window of suspended operations, we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. Some cruise lines have resumed sailing again with mixed results. Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. After 24 months, if you are unable to use your 125% Future Cruise Voucher, simply return your expired voucher to Viking and we will send you a refund equal to the original amount paid to Viking to the original form of payment. You'll want to be able to pounce at the very best offers. We are not interested in finding out how things go on those huge ships. Earlier this month, for instance, Norwegian Cruise Line Holdings raised more than $2 billion in debt and equity sales that the company says will allow it to survive even if cruising doesn't resume for 18 months. Vouchers will be fully transferable, the company said. Our original Viking cruise was booked for July 2020. Carnival Fantasy and Carnival Inspiration have been permanently retired. Royal Caribbean said it would conclude its sailings as scheduled. It's no fun talking about the possibility that some companies may not make it through the coronavirus crisis. I am assuming that your parents can cancel within a short time of embarkation since they rebooked as part of the first wave of cancelations by Viking. Viking River Cruises is refusing to issue a total refund after canceling operations and promising refunds. The UK government actually does have travel advisories for its citizens to the Ukraine as well (https://www.gov.uk/foreign-travel-advice/ukraine). Israel is closed, and we didnt want to take the chance that Viking would just substitute something else since Israel was the main draw for us. We'll make an effort to keep this current, but if you learn something we don't yet have posted please leave a comment below and let us know so we can keep things current. Last month, Princess Cruises canceled sailings for most of its ships through December. What was great? Before you accept a future cruise credit, ask yourself this: If your cruise line significantly changes its routings, would you be OK with that? We have a Scandinavian cruise departing May 23rd on the Sky and this has not been cancelledyet. Still, in an environment such as the current one, with the length of the travel shutdown still unknown, you may want to think twice before allowing your money to be tied up unnecessarily with a travel company. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return. Get a No-Obligation Quote from a Great Agent. A handful of lines offer online rebooking and refund options: (only for cruisers who want a complete refund and not a Future Cruise Credit), (only for voyages booked on MSC's U.S. website). That said, the discussions between the CDC and cruise lines are ongoing. LauraS It sounds great, doesn't it? I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future cruise voucher, which, if it was transferable, could be sold to recoup at least some of the costs. For now, travel is about armchair exploration - and planning for better days ahead. Viking Cruises. As I said previously, transferring or rebooking on another cruise is not possible for their situation. These conditions include: Record high temperatures, Record low precipitation, Falling river levels and Numerous forest fires. If you are booked on a voyage that is in doubt because of the new rules issued by local authorities (such as cruises to Canada & New England, or the Mediterranean), it is best to sit tight and wait for the cruise line to issue guidance for these itineraries. Happy campers. Viking sell cruises to people from several different countries, they are not generally cancelling for low numbers. Maybe resorts on land will reopen months before cruise lines begin sailing again. Same friends on Princess booked for the first time with Viking for a March 2021 cruise and won't pay until September. This has always been Viking's ambition and will remain so. Passengers have until Dec. 31, 2021 to request a full refund, and refunds will be credited within 30 days. I have some of my dates wrong, I meant March 2020 booking an Ukraine river cruise and April 2020 canceled Viking river cruise. Why Are Future Cruise Credits and Refunds Taking So Long? What are the pros and cons of a nonrefundable cruise deposit? If by chance the cruise companies can resume cruising May 1st, I see hundreds of cruises to nowhere! How Reassuring are New Cruise Cancellation Policies Really? To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. Refunds are made upon receipt and depend on the working times of banks. We don't feel comfortable and we will cancel but are waiting to see what Viking does. We will continue to stand by you, as well as our employees and partners, and hope that you will continue to stand by us. What's the downside to us? With the majority of the world's cruise lines .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}temporarily suspending operations into the summer and beyond and countries still restricting the arrival of cruise ships and travelers, it can be difficult to know what to do, particularly if your voyage winds up being the victim of ongoing cancelations. Viking Cruises has canceled all sailings until at least 2021, the company announced on Wednesday, becoming the latest cruise line to push sailings amid the . Another thought is do they have insurance for the trip? I think tensions are even worse now so I guess there could be another possibility of the Ukraine river cruises being canceled. Depending on the cruise line, if you do decide to cancel, your deposit will likely be issued to you in the form of a future cruise credit (less a cancellation fee), in place of a cash refund. In that spirit, we have made the decision to extend our temporary suspension of operations through June 30, 2020. The price for next year is a little lower. We may receive compensation when you click on links to those products. Visit TPGs guide to all coronavirus news and updates. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. Check with your individual line on its cancellation policy and final payment window, as each one can be different. BTW, earlier this year, Viking was offering 6 months to everyone. Woodland hills, CA 91367. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking attellus@vikingcruises.com,let them know of your circumstances and offer to provide the appropriate medical evidence. ( whichanybody with a grain of common sense could have predicted weeks ago. (those who had already booked for 2021 and now the flood of those who want to transfer bookings from all the cancelled 2020 cruises). Have more questions? They site the risk of quarantine, the spread of disease, as well as the challenges they're having providing excellent guest experiences as many ports and popular attractions are closed to visitors. We are confident you can weather this storm! This is a tough topic to discuss. Thank you all for taking the time to respond. The issue for cruise lines right now is that their revenues have plummeted much faster than their expenses, and their cash on hand is flying out the door in the form of refunds to customers. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. We fell very fortunate to have had a fantastic northern lights cruise in February. Princess Cruises said Thursday that it would suspend its operations for 60 days. At least thats the way it worked for us when Sky did not stop at Heimaey. Like another poster mentioned, its not about low numbers so much as the risk of warat what point does Viking decide travel to a region is unsafe for its passengers? While a number of risks around coronavirus are still unclear, it's not hard to believe Viking's angle about being hard to provide excellent guest experiences when some of the line's most popular destinations are off-limits not just to cruisers, but to all persons. Celebrity Cruise ships that left U.S. ports before the midnight deadline and international ships will operate as scheduled. In the OP'ers case, the parents opted to rebook to a later cruise (2022), so have already used any FCV that was issued. We just canceled, so I havent seen our voucher contract yet. This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. Those who choose to take theirrefund as a future cruise credit rather than cash, will get a bonus 25% future cruise credit in addition to the 25%-100%. Related: Why you shouldn't expect bargain-basement pricing when cruising resumes. Guests will have 24 months to use their Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. So who knows. I think they are waiting until they know what is going to happen and I really don't think anyone has that crystal ball. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.gov.uk/foreign-travel-advice/ukraine, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. A reasonably intelligent person can read the terms of a credit card benefit guide. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Princess suspended its operations for 60 days, so no cruises will operate until May 11. These Future Cruise Vouchers will also be fully transferable. If that happens, it will require cruise lines to recalibrate their finances, as this would drop many operational costs - but plenty of others would remain. We rebooked for July 2021. Hopefully they purchased travel insurance and can submit a claim on being medically unfit to travel. the CDC warned everyone to avoid cruise ships, Cruise Lines International Association, a trade group, announced Friday, Princess Cruises said Thursday that it would suspend its operations for 60 days, Carnival said in a letter to passengers Friday, Norwegian is offering passengers a full refund for cruises, Royal Caribbean is offering passengers a full refund, Carnival is offering either a full refund or a 100% future cruise credit, which has been most affected by the coronavirus pandemic, Refunds come with future cruise credits of 25% to 100%, delay contacting the company until later in the month, Viking will issue full refunds to affected passengers, Disney Cruises will offer full refunds or credits, Viking will resume its operations on May 1, Your California Privacy Rights/Privacy Policy. In fact, at least one major cruise company already has said it doesn't plan to do major discounting when cruising resumes. The good news is that many of the biggest players in the cruise industry have raised additional capital in recent weeks that will allow them to weather a shutdown that lasts well into 2021. Will other lines follow? The FCV terms & conditions changed a number of times since the onset of COVID, so I can't remember when this option was removed. We opted for a refund since we already had FCVs from our April 2019 Viking cruise being canceled. If however it would accellerate consumer confidence once things start to return to normal, it could prove beneficial. The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. Separately, the remaining 28 guests will also be quarantined. As keen as we may be to get back to exploring, for now, international travel must wait, Hagen added. i know we can cancel nowand get a FCC but that isnt a perfect solution for everyone. Email ctate@usatoday.com. //
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