Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. The Voyage will only be cancelled on the date we receive the notice of cancellation. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. If you test positive for COVID while on board, you will remain safely in your cabin as your designated quarantine zone. An inherent risk of exposure to COVID-19 exists in any public place where people are present. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. All Guests must be checked-in and onboard the ship no later than one hour prior to the departure time noted on their Voyage documents or may not be permitted to sail. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. We also deploy body cameras on our Security Team members. For a list of prohibited items, see our FAQ section -- click on "What items are prohibited from being brought on board? We will report incidents of illegal activity or behavior to the appropriate law enforcement authorities ashore. We ask that all Guests complete the online check-in as soon as possible. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. As the world changes, were evolving our practices and testing protocols as well. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Cost includes $12.95 plus applicable local sales tax. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. How Reassuring are New Cruise Cancellation Policies Really? Find out how here. Plus Ups are excluded. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. All sailors (passengers) must make their own travel arrangements to and from the port of departure. All sailors (passengers) must be fully vaccinated against COVID-19 to sail with Virgin Voyages. Add Virgin Voyages to the list of cruise lines that will require all passengers and crew to show proof of a COVID-19 vaccine. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. Primary immunodeficiency is caused by genetic defects that can be inherited. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. What to book before you get to the port, 2. Virgin Voyages cannot accept Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the voyage. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. -- please see the links below. United rolls out free fleetwide Wi-Fi for select flyers. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. All of our Sailors are accountable for making necessary COVID-testing plans after disembarkation from the ship. There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges. Head over to our Sailor App to sign the acknowledge form. Nothing. Editors note: This post has been updated with new information. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. What to expect on the day of your voyage. 4. If you test positive prior to your sail, we have credit/refund policies so you can join us soon, 2. Additional rights may apply to our U.K. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. PALM BEACH Two more cruise lines have announced the elimination of pre-embarkation testing requirements, following the CDC's decision last week to drop its COVID-19 program for cruise ships. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. 25 Feb/23. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. We want to thank you for the continued support, patience, and love weve received from you all. Within 60 in Economy. alcohol and specialty drinks, Via the Sailor App, Sailors will be asked to turn on Bluetooth once on board doing so allows us to access the ability to contract trace while aboard the ship, All Sailors who have been in the proximity of a positive test will be notified either on board or once back home depending upon when the positive test on board was discovered, Sailors who may have come into contact with another Sailor with a positive test while on board will be sent to their cabin and a health officer will visit, If their COVID-19 test is positive, those Sailors will be asked to quarantine in a designated cabin, The quarantine measures detailed above will then apply to the impacted Sailor(s), Our Medical Care Crew on board will coordinate with our Terminal Crew to arrange the safe disembarkation of COVID positive Sailors, so that theyll be isolated from the standard disembarkation flow/pathway of the rest of the Sailors, After identification, passengers intend to travel commercially, domestically or internationally, despite being advised of the need for continued isolation or quarantine; or, After identification as a case or close contact, Sailors are non-adherent to public health interventions and are at risk for commercial travel, despite the need for continued isolation or quarantine, Aiming to set up a post-voyage notification process through which Sailors and Crew can inform us if becoming unwell within 14 days of leaving the ship (the COVID-19 incubation period), Contacting Sailors and/or Crew who may have come in close contact with anyone who became unwell, so you can arrange any necessary follow-ups or care, In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements, Should a Sailor exhibit signs or symptoms of an illness during check-in (or during their voyage), Virgin Voyages reserves the right to test that Sailor and their traveling companion(s) for COVID-19 at the terminal (or on board), and will cover the testing fees, Regardless of vaccination status, if you exhibit symptoms during embarkation, we may test you for COVID-19. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. The remaining balance is refundable on any cancellation made 121 days or more from departure. Any alcohol in checked luggage will be collected on embarkation and returned once the voyage is complete. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. What happens if a Sailor tests positive for COVID on board, 6. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. 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