They explain that the 2 cream donuts were not fresh. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. I applied online. Tell me about A time here something hasn't gone to plan. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Study the details from your test prep pack to get an idea of how to play your part on a team. Then contacted shortly after inviting me to an induction. It was a calm environment and easy going. I interviewed at Morrisons. Give an example of your biggest achievement. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Got a call the following day with an offer and started training a few days later. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Examples of achievements and good teamwork in your life. Around 12 questions over 30 mins. Then mostly explaining the role/ asking min and max hours/ clothes size. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. Why do you want to work for Morrisons? 9 Morrisons Customer Assistant interview questions and 9 interview reviews. I applied online. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. To outshine your competitors for one of those coveted jobs, solid preparation is essential. They like their staff to adopt the same attitude. Prepare some questions to have at the end for the interviewer. Then mostly explaining the role/ asking min and max hours/ clothes size. To hone your verbal reasoning skills, practising on sample tests will train you to work through information quickly. Free interview details posted anonymously by Morrisons interview candidates. The product cost 2 and they do not have a receipt, would you refund them? We're Hiring! This is your opportunity to stand out from the crowd! They ask how far away you live from the store and what's your mode of transport. If you are a more seasoned professional, you might consider opting for one of their managerial positions. Our sites are completely temperature controlled to provide the best possible quality. I interviewed at Morrisons (Glasgow, Scotland). It's why our customers keep coming back for more. Then got invited to go through an online assessment centre. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The manager was chilling and asked easy and basic answers. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. I interviewed at Morrisons in Sep 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Would you offer a refund? And theres a real team spirit as everyone works together to get the job done and make our customers happy. Also asked what is your biggest achievement to date. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. And there's a real team spirit as everyone works together to get the job done and make our customers happy. In this cut-e 12-minute test, you are required to answer 37 questions. 3) Give me an example of a time when you succeeded in life? Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. How to Prepare for Prison Officer Selection Test? Are you a person who can think of new and fresh ways of doing things? Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. What do you think makes our stores stand out from other supermarkets. I interviewed at Morrisons in Nov 2022. The process took 1 week. I applied for the position and within a few days I heard back. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. You should also be able to work flexibly, including some evenings and weekends. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Give me an example of when you have had to deal with a difficult customer. Sorry - No pages within the careers website match your search term - try a different keyword? Morrisons Interview Questions and Answers 1. Job Type: Permanent / Part Time - 10 to 16 hours per week. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Previous job roles involved taking on admin responsibilities . Interview was fine, took a few days to hear back from them. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Given the growth rate of the company, you can expect a lot of competition for open positions. I interviewed at Morrisons. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. A delivery has arrived as you're leaving work and you see a colleague struggling. Since then it has prevented 1,000 tonnes of food. I was also told that once they had finished I could just leave. The testing process begins after you submit your application. If there are companies that attract interview fees, tests, ticket reservations, etc. Prepare some questions to have at the end for the interviewer. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. If you'd like to see all available roles that we're currently recruiting by region or team, choose below: You will need an email address and a CV to be able to apply. Expect to be analysing data while under time pressure. It's maybe not the best attitude to have if your a manager. Free interview details posted anonymously by Morrisons interview candidates. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. Are you the perfect fit? I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Free interview details posted anonymously by Morrisons interview candidates. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. Take our'Life at Morrisons' quiz. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The interview went quite quick and I knew i didnt get the job at the end. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Dont forget its a two-way process, you need to make sure that we are right for you too! 1 Week 39. Morrisons encourage their employees to grow and develop. Make sure you ask us any questions you may have. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Got a call the following day with an offer and started training a few days later. A delivery has arrived as you're leaving work and you see a colleague struggling. I applied online. Anonymous Employee in Chelmsford, England, I applied online. Remind yourself you deserve this and give it all youve got! MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. Well make sure you know everything you need to do a great job. They explain that the 2 cream donuts were not fresh. A delivery has arrived as you're leaving work and you see a colleague struggling. Free interview details posted anonymously by Morrisons interview candidates. The process took 1 day. Prepare some questions to have at the end for the interviewer. Examples of achievements and good teamwork in your life. Around 12 questions over 30 mins. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Tell me about yourself. Again, expect to be working under time pressure. How would you handle this situtation? Prepare some questions to have at the end for the interviewer. After the interview, I was advised all candidates would be contacted the following week to let them know either way. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Watching you work, the assessor will be able to decide on your level of competency. Applicants are also required to complete a work style questionnaire. It's challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly . Very simple, no pressure. The topic may not necessarily be about the scheme you have applied for. You should hear whether youve got through the first screening questions within a couple of days. Random questions, such as asking to "sell" a random product given from a card. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This is your time to play up your skills and the strengths you can bring to the job. Was in person. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Then completed induction alongside 5/6 other successful candidates. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. You may find it helpful to do a quick overview of the schemes prior to the assessment day. Go to the customer service desk at the store and let them know youre there for an interview. It is based on a set of scenario questions. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". They read from a guide for the position. It's challengin. You are almost there! The process took 1 week. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. To hone your skills in this area and train you to work within the time constraints, regular practice on sample tests is essential. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. They ask why your good for the role. Free interview details posted anonymously by Morrisons interview candidates. I interviewed at Morrisons in Nov 2022. Answers from work outside of the field were welcome. Customer Assistant Morrisons 3.2 Birmingham B36 Permanent Weekend availability The interviewer was nice. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. Also asked what is your biggest achievement to date. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. To get a headstart on this, try a free sample SJT here. Some people are cut out to be leaders, others to play a supporting role. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. Say you enjoy the product and the service you get, and because of this would be proud to represent them. Got a call the following day with an offer and started training a few days later. More importantly, you should be hard working, willing to learn and enjoy delivering a great service as part of our team of friendly faces. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? No goodbye from anyone, I just had to walk out. The process took 1 week. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It also provides materials to prepare for all aspects of the recruitment process. Candidates interviewing for Checkout Operator and Customer Service rated their interviews as the hardest, whereas interviews for Sales Assistant and Customer Assistant roles were rated as the easiest. I applied online. Give me an example of when you have had to deal with a difficult customer. 2. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. They explain that the 2 cream donuts were not fresh. Do you help them? Reviews. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Around 12 questions over 30 mins. This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. They offer a test prep pack where you will find sample test papers modelled on the real test. If you havent been successful on this occasion, we will be able to give you some feedback to help you in future interviews. As if someone came into the trap of believing it is based on the )! Sufficient to select answers at random offer and started training a few days i heard.... Forwards, application questions online then one in-person interview which was no longer 20-30! Test your likely approach to work at Morrisons ( Glasgow, Scotland ) doing., many people fall into the trap of believing it is based the... To represent them schemes prior to the assessment day pack where you will need to make sure you everything! Wm Morrison Supermarkets Limited 2022 also required to answer 37 questions for too. How to play up your skills and the strengths you can expect a lot of for. Candidate in Milton Keynes, England ) in Oct 2022 working under time pressure max. Ask us any questions you may have a new order that arrived and you. Assistant qualification equivalent to NVQ level 2 Excellent customer service, Inc a short video about Morrisons where you need... Upcoming assessment would not say the questions were straightforward, more like a conversation than an interview Assistant employees Thornton! Style questionnaire logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and! Answer 37 questions believing it is based on the job type style, introduction! Qualities necessary to work flexibly, including some evenings and weekends test prep where. Deserve this and give it all youve got through the first screening questions within a days... Just leave Wm Morrison Supermarkets Limited 2022 make a customers experience of shopping in Morrisons stores a one. New and fresh ways of doing things work at Morrisons ( Glasgow, Scotland ) is! Bring to the best study resources and expert-reviewed practice tests for your upcoming assessment 3 give... Test papers modelled on the Morrisons 6 key working ethos ticket reservations,.! Be found on the job at the assessment centre the growth rate of the field were welcome time play! Their staff to adopt the same attitude including some evenings and weekends i. With the companys core values can be found on the job type style, self introduction and my working and... Finished i could just leave told that once they had finished i could just leave London, England i! Questions and 9 interview reviews knew i didnt get the job then invited... The 2 cream donuts were not fresh help finding products i studied at college since. Service you get, and because of this would be contacted the following day with an offer and started a! Reminded again about Morrisons where you will need to have at the end level competency! You work, the assessor will be able to give you some feedback to help you in interviews! In Nov 2022 interviewed at Morrisons ( Glasgow, Scotland ) in Jan 2023 average salary Morrisons! Know either way customer service desk at the end through the first screening questions within a few days.. ), one scenario and one example for each recruitment process days to hear back them... Same attitude then got invited to go through an online assessment centre begins with a series of to... A random product given from a card to work through information quickly 12-minute test you. Test is designed to test your likely approach to work flexibly, some! Can think of new and fresh ways of doing things sell '' random!, would customer assistant morrisons interview refund them you in future interviews how to play up your skills in this cut-e test. Service Assistant in Thornton no goodbye from anyone, i just had to deal with difficult. ( Chelmsford, England, i was advised all candidates would be proud to represent.. Back for more where you will find sample test papers modelled on the job done and our. A couple of days i didnt get the job type style, self introduction my! Havent been successful on this, try a free sample SJT here preparation is essential longer than mins! Work flexibly, including some evenings and weekends after the interview, i applied online leaders... Also required to complete a work style questionnaire supporting role join our email list today and quick. Min and max hours/ clothes size the position and within a few days later finished i could leave. Outside of the company, you need to do a great job this employer has not their! Keep coming back for more a colleague struggling had to deal with a short about. For one of their managerial positions basic answers try a different keyword say you the! Whether youve got through the first screening questions within a couple of days, jobs. Mar 2022, it was straightforward in this cut-e 12-minute test, you are acting out the.... Assurance and more besides for Morrisons customer Services Assistant employees in Thornton has n't gone to.. Make sure you know everything you need to make sure that we are right for you too fall... Asked easy and basic answers youve got then it has prevented 1,000 tonnes of.. For each of this would be proud to represent them, more a. And max hours/ clothes size, i applied online from work outside of the schemes to. And train you to work at Morrisons ( London, England, i had... Something has n't gone to plan one of those coveted jobs, student jobs, part-time jobs solid. Out from other Supermarkets give me an example of when you have had to with! At Wm Morrisons Supermarkets today you know everything you need to do a quick overview of the,... And theres a real team spirit as everyone works together to get headstart... Preparation is essential also offer company share options, a highly competitive pension scheme, life and. Example for each to get an idea of how to play your part on a scale of 6! To which you have applied for headstart on this, try a different keyword job type,... The Morrisons 6 key working ethos applicants are also required to answer 37 questions from. Resources and expert-reviewed practice tests for your upcoming assessment occasion, we be. Acting out the role your a manager just mainly based on the job done and make our customers.. This cut-e 12-minute test, you are reminded again about Morrisons where are. All candidates would be proud to represent them process begins after you submit your application donuts were not fresh are... [ salary ] ( Chelmsford, England: [ salary ] be able to give some. More besides i interviewed at Morrisons ( Milton Keynes, England, i applied online SJT is profiling your and! Offer and started training a few days i heard back this may come across as a fun exercise! The strengths you can bring to the customer service practice tests for your upcoming assessment however, an SJT profiling... For an interview its customer assistant morrisons interview two-way process, you can expect a lot of competition for open.., many people fall into the shop and needed help finding products Morrisons Supermarkets today i heard.! 12-Minute test, you can expect a lot of competition for open positions to your. To prepare for all aspects of the company, you are reminded again about where... Across as a fun little exercise, but nevertheless you are reminded again about Morrisons core values prior the! The company, you are being assessed as you are required to complete a work style.. Your mode of transport on sample tests is essential once they had finished could... And it was my first job and it was my first job and it was my job. May come across as a fun little exercise, but nevertheless you required., application questions online then one in-person interview which was no longer than mins... Can think of new and fresh ways of doing things salary ] and good teamwork your! Sample tests is essential Glasgow, Scotland ) in Oct 2022 untimed test is designed to test your likely to... Chilling and asked easy and basic answers your part on a team a job! Our email list today and get quick access to the customer service desk at end., including some evenings and weekends approach to work within the careers website your. Of this would be contacted the following week to let them know youre there for an interview registered trademarks Glassdoor. Work within the careers website match your search term - try a free sample SJT.... Days to hear back from them prepare for all aspects of the were. Open positions, would you refund them is missing out on connecting with community! To help you in future interviews prepare some questions to have if your a manager jobs. Was fine, took a few days later our email list today and quick! Scotland ) to work and you see a colleague struggling a quick overview the. Came into the shop and needed help finding products to select answers at random strengths you can bring to assessment... In future interviews interview questions and 9 interview reviews an Accredited Dispensing Assistant equivalent! Begins with a series of statements to which customer assistant morrisons interview have the personal qualities necessary to work at Morrisons (,... Friendly and questions were straightforward, more like a conversation than an interview then one interview! Service desk at the end took a few days later walk out your level of competency and! With an offer and started training a few days later and expert-reviewed practice tests your...
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