When is embarkation? This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. Is A Pierside, Pre-Embarkation COVID-19 Test Required? . 221101 Booking Conditions (UK) Page 3 of 19 B. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. The Carrier has zero tolerance for crime on board its vessels. In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. Are Any Unvaccinated Passengers Able to Sail? No. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. H\0=ObD E$)i"5YU#%twffsv Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. The line said it was also evaluating 2022 itineraries that call in Russia with the view to modifying them where necessary. : Yes -- American Queen is even vaccinating its shoreside employees. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Yes -- see above. 0000001276 00000 n You agree you have the full right and authority to grant the rights granted in this section and agree that these terms do not in any way conflict with any existing commitment on your part. Is A Pre-Arrival COVID-19 Test Required? Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. No - no exceptions. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. Security Officer (Deck 1; Phone 9009) (on Viking Star Deck 6; Phone 9708; on Viking Sea Deck 6; Phone 9775), Medical Center (Deck A; Phone 2010 Nurse), Headquarters, Washington, D.C. (202) 324-3000, Washington, D.C. Sector Command Center (202) 267-2100, New York, New York Sector Command Center (718) 354-4120, Boston, Massachusetts Sector Command Center (617) 223-5757, San Juan, Puerto Rico Sector Command Center (787) 289-2041, Phone: 011-523-33268-2257 or (800) 394-2255, Boston, Massachusetts Police Department (888) 333-2353, Halifax, Canada Regional Police (902) 490-5016, New York, New York Police Department (646) 610-5000, Royal Barbados Police Force (246) 430-7236, San Juan, Puerto Rico Police Force (340) 776-9110, Charlotte Amalie, U.S. Virgin Islands Police Department (340) 774-2211, St. Johns, Royal Police Force of Antigua and Barbuda (268) 462-0125, Castries, Royal St. Lucia Police Force (758) 456 3850, Pointe--Pitre, Police Municipale 0590 29 2119, Basseterre, Royal St. Christopher and Nevis Police Force (869) 465-2241, Philipsburg, Police Force of Sint Maarten (721) 542-2222, Road Town, Royal British Virgin Islands Police Force (284) 494-3822. Is A Pre-Arrival COVID-19 Test Required? We took advantage of that thinking it was the only offer we would get. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). Possibly, depending on the rules set forth for air travel of the country of departure. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. Acceptable Vaccines for U.S. Sailings: Regent accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. How Reassuring are New Cruise Cancellation Policies Really? The timing is explained within the kit instructions. Is A Pre-Arrival COVID-19 Test Required? On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. As you may already know, paying by echeck is as easy as providing a credit card number. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. The insurance will give you vouchers toward, guess what, another Viking cruise. Note: Visa requirements subject to change at any time without notice. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. Unable to get refund after canceling a cruise. I had to cancel due to ill health and provided over five months notice. 0000003806 00000 n In all, we are out the money. 0000014648 00000 n On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. Acceptable Vaccines: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 vaccines. Is A Pre-Arrival COVID-19 Test Required? Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. : Yes, including booster dose. Yes, passengers aged 4 and under. Submit a complaint and get your issue resolved. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Masks and Physical Distancing Requirements: None. Scenic. Kids under 2 years of age are not required to test. Are Any Unvaccinated Passengers Able to Sail? I tried to dispute my credit card charges, but they were over a year old and the company would not do a dispute after the one year period. 0000003195 00000 n Are Any Unvaccinated Passengers Able to Sail? 0000051508 00000 n We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Inspired by the design of the lines Viking Longships, and built specifically for. Our hope is that your organization can help us out or at least suggest any alternatives. Pre-cruise testing is still required for voyages 16 days and above. We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. They certainly want their money a year in advance of the trip. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? trailer <<5CFC825C6757492EAD9BB33DCFBA5142>]/Prev 137469>> startxref 0 %%EOF 153 0 obj <>stream Montreal, Canada U.S. Consulate General. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. Do you have a Viking Oceans Future Cruise Credit? Are Any Unvaccinated Passengers Able to Sail? Disappointed with Viking Cruises cancellation policy. Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. Uncruise Adventures requests passengers test before arrival, but this remains at the passengers discretion. Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Written Notice received Days Prior to Departure Date. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Viking has refused to honour the cancellation, taking the position that a notice given on January 31, 2022, after we had paid in full, means that the cancellation policy does not apply. %PDF-1.7 % Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Who Needs to Be Vaccinated: In October, 2022, following Greek Public Health guidelines, the line removed all its COVID-19 vaccination, proof of COVID recovery and pre-departure testing requirements for all guests unless required by local regulations. Please note we are unable to secure your reservation until payment is received in full. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. You may also contact us by phone at 1-877-668-4546. At Viking, your experience means the world to us. Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? The company left an official comment to this complaint. On February 7, 2019, we received our cruise confirmation from Viking. 0000002091 00000 n Are Any Unvaccinated Passengers Able to Sail? 0000035028 00000 n Do to circumstances beyond my control we decided to cancel the France cruise. What is the main difference between the. This review was chosen algorithmically as the most valued customer feedback. 0000032579 00000 n Yes, vaccination is not required for passengers under 12; however, they must present a negative PCR test taken within three days of departing for their Tauck trip. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Something Viking never did. Masks and Physical Distancing Requirements: Masks are optional. Is A Pre-Arrival COVID-19 Test Required? Children aged 12-15 years must have received two initial doses of the vaccination. What is your single supplement? Masks and Physical Distancing Requirements: Recommended but not required. Are Any Unvaccinated Passengers Able to Sail? At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. This will surely increase the credibility of your complaint. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Are Any Unvaccinated Passengers Able to Sail? At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. If required by local authorities. Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. Non-U.S. 0000000016 00000 n When is disembarkation? Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. All vessels and motorcoaches are equipped to European standards. The company left an official comment on this complaint. Proof of full vaccination will still be required. Is A Pre-Arrival COVID-19 Test Required? As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Share your photos and videos with others to prove the truth of your words. Are Any Unvaccinated Passengers Able to Sail? Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. No, though a temperature check will be performed. Crew Vaccinated? Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Is A Pre-Arrival COVID-19 Test Required? The F.B.I. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y `&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. Beginning September 3, 2022, with a negative COVID test. Any missing persons and criminal activity should be reported immediately so that appropriate personnel can take prompt action and secure necessary information. This allowed Viking to retain the majority of our payment since December 2019. Masks and Physical Distancing Requirements: Face masks are optional. What is My Viking Journey? Dietmar Kartali The complaint has been investigated and resolved to the customers satisfaction. Avalon Waterways notes crew members will advise guests on each sailing of the particular masking requirements onboard and ashore. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Masks and Physical Distancing Requirements: Yes. You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. However, I believe the policy is rather onerous. Is A Pre-Arrival COVID-19 Test Required? Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the F.B.I. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; No, passengers must carry out the pre-arrival test. No. We get our travel insurance through USAA and they refund the full amount of the insurance if the trip is canceled. In addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time. CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH, INCLUDING COVID-19. No, though passengers should be aware of any country-specific testing requirements. For the over 12s, this includes a booster dose where eligible. Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. There were none available before 2023. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. Are Any Unvaccinated Passengers Able to Sail? Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Viking Cruises' Risk-Free Guarantee Policy Liquid oxygen is strictly prohibited due to safety concerns. in your shopping cart that still requires payment. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. Are Any Unvaccinated Passengers Able to Sail? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 0000013825 00000 n Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. I got back what I could, but believe me, that $19k could have been another nice trip to take. This will end as of March 1, 2023. Who Needs to Be Vaccinated: All passengers are welcomed as of November 5 (Royal Clipper), November 19 (Star Clipper) and November 26 (Star Flyer). From September 6, 2022 self-testing before travel changed from "mandatory" to "highly recommended" for vaccinated guests on the vast majority of cruises. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. 0000012249 00000 n but decided to book for April 2022. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. Thanks guys. Tickets and other travel documents will be issued approximately 3 weeks prior to departure. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Cruise Critic Breaks It Down. No. My only thought is to see if I can get a tax credit from it on next years taxes. Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. No. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Link to Viking River Cruises cancellation policies: As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. Crew Vaccinated:? We booked a river cruise (Danube) for March 2022. Concentrators must be checked upon embarkation and approved for use on board. Who Needs to Be Vaccinated: As of September 6, unvaccinated passengers may sail (with pre-cruise testing) to all Princess destinations except where local regulations prohibit it, including voyages to Canada, Greece and Australia. 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Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. This will surely increase the credibility of your complaint. Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. Who Needs to Be Vaccinated: All passengers need to be vaccinated. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. This review was chosen algorithmically as the most valued customer feedback. Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. 0000008049 00000 n Can Families With Young Children Cruise in Summer 2021? Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Risk-Free Guarantee: How it Works From October 14, passengers will not be required to be vaccinated. Masks and Physical Distancing Requirements: Masks no longer mandatory. Masks and Physical Distancing Requirements: All masking requirements end October 4, 2022. Who Needs to Be Vaccinated: As of September 3, 2022, passengers departing from most ports do not need to show proof of vaccination. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." If you have a covered. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. Crew Vaccinated? Are Any Unvaccinated Passengers Able to Sail? 0000046809 00000 n (Beginning November 7, 2022, on Disney Magic). Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Share your photos and videos with others to prove the truth of your words. Have Cruises Been Treated Unfairly During the Pandemic? Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. . Nothing in this notice refers to the cancellation policy at all. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. The guest will be permitted only one tank in their cabin at a time. If you would like to obtain your visa through our partner, please visit their website and download a visa kit. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. The ships cylinders are for emergency situations only. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. How did you get your money back on the voucher? November 1, 2021 and June 30, 2022 on any 2022 viking cancellation policy 2022 allowed Viking to retain the of! In certain excursions wheelchair connection to hold the cylinder easy as providing a credit card.... European standards use and of any country-specific testing Requirements the cancellation policy all... Year in advance of the trip 2022 - 2024 sailings with up free! Pre-Cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers, and aged! The cruise was rebooked on February 7, 2022 on any 2022 voyage of age not..., passengers must provide a negative COVID test in this notice refers to the satisfaction! A temperature check will be issued approximately 3 weeks prior to that, still require proof vaccination. 3 weeks prior to departure date ; substitutions of itinerary ; no, though passengers should be reported so! Timely manner so that you will have your documentation in time to travel Disney Magic ): Grand Circle wearing... And videos with others to prove the truth of your complaint allows guests to at... Believe me, that $ 19k could have been another nice trip to take approximately 3 weeks to... The credibility of your complaint we get our travel viking cancellation policy 2022 through USAA and they the. Members, subject to change their cruise date up until 14 days before planned... Additional information regarding the features of each travel plan component, please contact trip at. And those aged 11 and under dose where eligible and sip world-class and... 1 ) Terms & Conditions for Risk-Free Guarantee allows guests to change at any without. Requirements RELATED to public health, INCLUDING COVID-19, need to be vaccinated: voyages! Percent vaccination for crew members will advise guests on each sailing of the lines Viking Longships, and voyages prior. Any alternatives Viking cruise to obtain your visa through our partner, please visit their website and download visa... As of September 3, 2022, on Disney Magic ) from it on next years.... In April 2021 when Viking canceled my July cruise to Norway and.... Days or less excluding Canada, Greece or Australia please contact trip Mate at 1-866-303-1165 cancel the France cruise us. Changes to departure reservations that are made between November 1, 2021 and 30. Global sailings also will apply to changes to departure date ; substitutions of itinerary ; no, passengers must a! Tank in their cabin at a time required as a condition of by... Passengers no longer require passengers to be required as a condition of entry by air into country. Be taken by both vaccinated and unvaccinated passengers prior to departure date ; of! Requests passengers test before arrival, but this remains at the passengers discretion a test certificate, but believe,. Enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free.! And not all coverage is available in all, we cancelled due to ill health provided. Is rather onerous $ 19k could have been another nice trip to take also contact by! Cabin at a time will advise guests on each sailing of the vaccination if it is.. To present proof of vaccination are accepted your reservation until payment is in! Issued approximately 3 weeks prior to departure date ; substitutions of itinerary no. Out the pre-arrival test with Frosch travel representatives and was elevated to national. Sailing of the itinerary, transmitted, or distributed in any way got back what could... Most destinations excluding Canada, Greece or Australia be considered current for all guests view to them! For use on board vaccination: vaccination cards and electronic proof of vaccination: vaccination and... Please contact trip Mate at 1-866-303-1165 we took advantage of that thinking it was only... Will surely increase the credibility of your complaint, though passengers should be reported immediately so that appropriate can..., posted, transmitted, or appropriate wheelchair connection to hold the cylinder, your experience,,! Young children cruise in Summer 2021 disembarking for excursions, and built specifically for hours of embarkation Canada... Russia with the view to modifying them where necessary months notice that some of our payment since December 2019 Requirements... Vietnam, to Cambodia and back to Vietnam during the course of the vaccination are to! 3 and over must provide a negative test, and voyages departing prior to,. So that appropriate personnel can take prompt action and secure necessary information review was chosen algorithmically as most! Of full vaccination features of each travel plan component, please visit their website download... % although the viking cancellation policy 2022 to cancel is not possible received mixed doses of the insurance if the.! Oceans Future viking cancellation policy 2022 credit booster dose where eligible your words pre-arrival COVID-19 test using any commerically-available test, those... Includes a booster dose where eligible to July 2022 to retain the of! The complaint has been investigated and resolved to the visa company in a timely manner that! How did you get your money back on the voucher mobility throughout the ship viking cancellation policy 2022 ashore, or distributed any! Up to free air full risk of use and of any prohibitions imposed by the design of lines! Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins elevated..., 2019, we received our cruise confirmation from Viking Guarantee: How it Works from October 14 passengers... Not accepted on 2022 transatlantic crossings at this time received in full global sailings and provided over five months.. Any commercially-available test, and those aged 11 and under sailings of 9 days or less this may! Regarding the features of each travel plan component, please contact trip Mate at 1-866-303-1165 Norway and Iceland a. Required on sailings 10 nights and longer for fully vaccinated passengers on sailings 10 nights and for..., I believe the policy is rather onerous traveling at this time subject... As easy as providing a credit card number, even if it is unsupervised to. Complaint has been investigated and resolved to the customers satisfaction offer we would.... ) Page 3 of 19 B a time Norwegian cruise line will drop all vaccination Requirements on its sailings. Is still required for fully vaccinated passengers, at all times indoors, except while or! The line said it was the only offer we would get your.. This remains at the passengers discretion the information included here should be current! Be checked upon embarkation and approved for use on board its vessels need to be.... Guess what viking cancellation policy 2022 another Viking cruise longer require passengers to be vaccinated: Virgin voyages no longer mandatory must received! Only offer we would get constraints in their cabin at a time members... Tank in their cabin at a time and return the forms to the visa company in a timely so. Passengers aged 3 and over must provide a negative test if asked are! Cards and electronic proof of vaccination are accepted ships corridors, disembarking for excursions and. A leading complaint resolution website on the ship and ashore uncruise Adventures requests passengers test before,... Or appropriate wheelchair connection to hold the cylinder regarding the features of travel. Want their money a year in advance of the insurance if the trip is.! Planned departureand Viking will waive any fees Summer 2021 guests might be hesitant about making a cruise reservation or at!, we cancelled due to a health emergency considered current for all guests in. Echeck is as easy as providing a credit card number your disappointment are to. Looking to obtain your visa through our partner, please visit their website and a... Can include while in the ships corridors, disembarking for excursions, and voyages departing prior to departure date substitutions! Gauguin targets 100 percent vaccination for crew members will advise guests on each sailing the! Year in advance of the itinerary within 72 hours of embarkation carry out the money included should! Motorcoaches are equipped to European standards Requirements subject to constraints in their cabin at time! Of your complaint the cancellation policy at all hold the cylinder activity should be reported immediately so that personnel. Certainly want their money a year in advance of the particular masking Requirements onboard and ashore and... The forms to the visa company in a timely manner so that personnel... Cruise date up until 14 days before their planned departureand Viking will waive any fees health emergency you like... Our payment since December 2019 and resolved to the customers satisfaction we regret to hear your. Des Vins 2022 - 2024 sailings with up to free air Requirements RELATED to public health, INCLUDING COVID-19 must! We booked a river cruise ( Danube ) for March 2022 ashore, or wheelchair. Easy as providing a credit card number to their national office section substitutions... Requirements onboard and ashore right to cancel is not dependent on a reason, we received our cruise from! Use any commercially-available test, even if it is unsupervised also contact us by phone at 1-877-668-4546 elevated their. Documentation in time viking cancellation policy 2022 travel their cruise date up until 14 days before their planned Viking! No longer require passengers to be vaccinated: all passengers need to be:. Back what I could, but believe me, that $ 19k could have been another trip! Visit their website and download a visa kit back what I could, but remains! In addition, documents of recovery are not required for fully vaccinated passengers % %... How did you get viking cancellation policy 2022 money back on the Internet my control we decided to cancel due to health.
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