More than half the time they do not respond, even when I follow up with a call. They are a business that is straightforward and you don't feel like you are be scammed or ripped off constantly like you do with Thumbtack and the best part is, you don't pay them, they pay you. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. Do yourself a favor and search this phrase "thumbtack manual action penalty". I never get qualified leads! I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. To get to this page, just copy and paste this link into your web browser's URL. The CCB told me the contractors had no license to operate. Common complaints are the cost per lead and lack of conversions. That's not even legal! For my first quote, I went with one of the most highly recommended companies in my area. NEVER USE THIS BUSINESS. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. Need to find a different location? ), we're happy to help. Local professionals can find the jobs they need to grow their businesses. You can sign up and receive requests for free, and you only pay us when you send the customer a quote. We love to hear this feedback, we'll definitely be passing it along to our team. For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. Practically no customer service. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show. Hi David, thanks for your feedback. "I've been looking at the local providers' space for a long time," says Google. A Scam? I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. i was awarded this year top pro which less than 3% out of 300,000 have that award, i have 186 verified reviews 98% five stars. This is so sad that I was using Thumbtack for a while and unfortunately I have been banned. Single credits cost $1.50, but bundles can cost anywhere from $17.99 to $84.99. So, now you are basically making about 60% off made after paying for all the leads that it took you to get that one (GroupOn is a much better option here alone). This is a great way to connect with the customer and build an extensive referral network. You can also check out the websites guides for projects or read advice from Thumbtacks editors in thecommonly-asked questions section. you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. Roods Locksmith LLC. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. 668,044 people like this. I made 2259.00 over three months. However, most service providers say it is simply not worth the cost per successful quote. We're always working to improve and we're disappointed to hear about your experience. Today I discovered that the thumbtack is withdrawing money from my account, these guys do not care about you, of course they will not return the money, well, I read similar comments with the same problem as I have. They're open to changes in your lead to fee ratio if you communicate. Thank you for bringing your concerns to our attention. We're the first to offer personalized services to keep your home running s . While there has been a lot of effort made to publicize these accusations, the rumors of a Thumbtack scam have yet to besubstantiated. We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. The problem, at least to me was a lack of communication from Steve. Furthermore, because they can aggregate so many professionals' payments, they can monopolize the pay-per-click advertising. SCAMMERS! You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. Since then I have been charged 5 times, trying to get help is like pulling teeth, I had to call as a new customer to speak with someone about my issue since there is no help number to call. Do not use this to expand your business if you are a small business owner. If youd like to give us a call at (800) 343-1710, wed love to give you more personalized help or answer any other concerns you may have. Moral of the story is it ain't worth it. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. Today, people use Thumbtack to manage their homes. Unsubscribe at any time. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. Thumbtack is so not a good platform to use for your home service needs. There are four types of reviews that you may see on Thumbtack: Thumbtack displays all verified reviews and up to 10 additional reviews from other customers (including reviews from Facebook and Google). 700 in labor and close to 300 for gas. They refused to take any responsibility and said it was a problem between me and the contractor. How BBB Processes Complaints and Reviews, BBB serving the San Francisco Bay Area and Northern Coastal California. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. Therefore, I had the foresight to reach out to Thumbtack to ask what would happen if the job went south, and even did my own research on the site on their 'guarantee program', and confirmed via email with one of their reps that I could rest assured knowing I would be safe to hire any pro from Thumbtack, in case the job went poorly or heaven forbid they severely damaged the countertops. Often, the person is merely tire-kicking, or has some other agenda. has any other professionals use that site. I completely recommend Thumbtack. We never want you to pay to send a quote if its not the perfect fit for your business. So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. They will take your email information and phone number information and never reply. Have you ever hired a professional that you found on Thumbtack? Is SammyDress Legit? "At GoSite, we are always looking for ways to bring more . For the price they charged I didn't receive any normal feedback. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." Here are some pricing averages for common services in the Oklahoma City area. what are the costs to the service provider and what's the process? Hi Quyen. Tell us about your experience in our Clark.com Community! No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. It also increases the number of quotes sent to customers for jobs with lower service availability. I have had a couple bad experiences with them. This last time, I spent money on an opportunity, the client asked me if I was available to come and I responded "yes", and after that they fell off the face of the Earth. Thumbtack is a technology leader building the modern home management platform. You're also welcome to email us at support@thumbtack.com. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. More Thumbtack reviews & complaints. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. Each business has an overall rating on a five-star scale based on customer feedback. ConsumerAffairs is not a government agency. Overall, in answer to the question, Does Thumbtack really work? from a customer standpoint, yes it does. Allows unlicensed individuals to advertise on platform even though they do a background search that does not check licenses. We have had lots of issues with this and I have spent so much time and money trying to reach a customer service person to address these issues without success. The contractors disappeared and refused to refund me. Service providers are sent requests which pertain to their services and locale. Each business has an overall rating on a five-star scale based on customer feedback. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. Now I believe I may have been in error. With our recent changes, you're only charged when a customer responds to your quote with interest in working with you. Copyright 2022 Consumers Unified LLC. I really wanted to like the service. Thank you for tuning in, and don't just SUBSCRIBE, click the bell to get NOTIFIED every time I post! The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Central air conditioning repair or maintenance. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. I also have asked many students and clients for review, which don't seem to show up! Super disappointing. Our team will follow up with you within 2-3 business days to help. Just collect our money without any answers? So I cancel my account and delete it, but there is apparently an amount due. The others are fake or something else. Customer Reviews: Does Thumbtack Really Work? Be Wary! Thumbtack does offer an upgraded Plus membership for $49 per year. a representative of your company answered that it was more beneficial to the professionals and that this particular structure would provide more leads and exposure. Unsubscribe easily. Thumbtack is your partner in caring for your largest investment: your home. The goal is to create a connection through your profile and quote message, and were here to help you do this. To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. But now the cost of credits, or leads, does differ quite a bit. Evidently there are many dissatisfied customers. I've hired people on Thumbtack and it's gone well, but from the pro standpoint it really sucks. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. Our content is intended to be used for general information purposes only. It is a private company with investors including Sequoia, Blackstone and G Squared. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. To start, you type in what service youre looking for and your area code. I contacted the construction contractors board (CCB). Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. if i don't get booked, i ll just be paying out money for no reason. what your experience for this year. For more information about reviews on ConsumerAffairs.com please visit our Review AdvisoryHQs Termsfor details. Thumbtack is the worst advertising vehicle I have ever used. Refund, Delete, Be gone, Bye. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support. your structure is really simply for you to make money. Thumbtack does nothing to help the situations at all. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. . Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than $270 million in investment capital. my information and quote request to all of them simultaneously. Out of the number of direct leads that come to me 1 in 10 are legit. About Thumbtack. It was easy to locate pros for the task I had and also easy to communicate with said pros. I contacted the construction contractors board (CCB). Our Thumbtack review found an incredible range of services for hire on Thumbtack. THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. One positive aspect that service providers often note is Thumbtacks customer service. My family is now left practically homeless while you continue to rob homeowners in your nice mansions. Then I lost my money. It wasn't much better as a user, either. Overview: Is Thumbtack Legit? The cost per credit is fixed at $1.67, but the number of credits per quote varies. Thumbtack is an American home services website. Please share details with us by emailing support@thumbtack.com. Scam? I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. I contacted Thumbtack. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. Not only was repairman unqualified, he was also dishonest. AVOID THEM. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. By bringing the home services industry online. Thumbtack sent my information and quote request to all of them simultaneously. Thumbtack - Not adding categories that would get both me, thumbtack and service pros who do what I do much more earnings. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. AdvisoryHQ Account is not an investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC. Thumbtack - fake and fraud. We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. They sometimes refund these poor quality leads, but admonish you, stating that you are paying for the *opportunity* to match up with new clients. Or you can click Sign up to create a free account. Team Clark ranks the best cell phone plans and deals! Is Thumbtack Legit, or Is Thumbtack a Scam? Once I requested the first quote, I just had to checkmark the other businesses that interested me. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. How do I know I can trust these reviews about Thumbtack? This helps to slow down the pace of responses by service providers. Multiple Thumbtack.com complaints are appearing online each week. Thumbtack - Company itself. i haven't had a thumbtack post for weeks. The worst platform ever! He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! Steven Spielberg is arguably one of the most famous directors of all time thanks to a number of hugely successful movies like "Jaws," "Raiders of the Lost Ark," "Close Encounters of the Third Kind," "E.T. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. Which I didn't. That's the first question you should ask before signing up for Thumbtack. - YouTube How much are you willing to invest in yourself? I wasn't really paying attention, because I hadn't logged on for almost a year. Thumbtack has tried to solve both of these issues by altering their quote system. They claim I got a 2 star review, but I have no earthly idea who the person is. Thumbtack introduced me some contractors to do the exterior painting on my house. Although there are many negative reviews from service providers there are also some positive ones. . Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. We help people care for their home from top to bottom and empower small businesses nationwide to grow. Welcome bonuses and offers are a marketing tool that. Thumbtack Randomly Put My Pro Account on Hold. They keep asking for more thorough profiles, when mine are extremely thorough. Thumbtack reviews onSiteJabber.com showa rating of 3.5 out of 5 stars based on 510reviews of Thumbtack. Back then they were the best thing since the old saying "Sliced Bread". TOO BAD THAT WAS A BOLD-FACED LIE!! (Services, Alternatives, & Review). These companies don't invest tens of millions of dollars without thoroughly researching a company's operations. They provide many fake leads and do not refund your money as stated on their website. We wish you the best of luck with growing your business. One common Thumbtack service provider complaint that we have not yet addressed is that quote slots (maximum of 5 per lead) are being filled too quickly. Thanks, Bob! Every lead is just automatically charged. You can view, on more than a dozen subjects. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. Do not use as a contractor or consumer. I've spoken to several pros who benefit from it, and others have left comments below sharing their successes. Get Featured on AdvisoryHQ. This company responds to reviews on average within 7 days. Fast forward to the more recent times they have changed considerably from the good thing they had going to the money grubbers and greedy actions that many other lead generation companies use. I do want to clarify that Thumbtack does not create fake requests, and it goes against everything we value as a company. This site steals people's money! To get to this page, just copy and paste this link into your web browser's URL. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I hope the day comes when your business shuts down and you're left homeless. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. It's not worth it. Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Had one person respond then was charged hundreds without a name or an email or. The amount of money that is wasted with Thumbtack is huge and I am over it. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. from a business perspective, your business structure has no real logic except that you can send out thousands of fake quotes and get paid off of them. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. BBB Business Profiles are subject to change at any time. The companys investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others. It appears that the Thumbtack model is working for some people. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. Karma to you!!! Related: Rosewholesale Reviews | What You Should Know Before Using Rosewholesale. Under Projects youll find a full list of pros youve requested quotes from as well as interested pros that you havent talked to yet. I also hold certifications in various types of coaching. Most recently, they made a few updates to their policies. Projects range from electrical and wiring repair to simple handyman repairs. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. What are you doing there? Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. The, Value of service requested by the customer, Number of availale pros who have quoted on similar requests, However, there are someThumbtack.com complaints thatcome from customers. Effective Jan. 2023. International Association of Better Business Bureaus. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. Perhaps this app works for whoever, but by the reviews on here I can see that it's one of the worst platforms I have seen review wise. Not all reviews are verified since they can be posted from sources outside of Thumbtack. The answer is very shallow, they don't say the exact reason. Also de-activating the account is a nightmare. Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Neither one of the phone numbers has a live person to talk to. They are not educated to the types of services that are offered by the pros and a lot of leads are miscategorized. Do not invest your money here, it just doesn't work. What Is Thumbtack Doing to Alleviate Issues? After emailing support MANY times for refunds. refund? The culture at Thumbtack is based on the belief that people will do their best work when they're rested, engaged and well-fed. The American Polygraph Association is the world's . Or you can click Sign up to create a free account. This is a not a reputable online business. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. Hi Ron, you can get in touch with our support team by texting 415-299-6398 Monday through Friday, 6am to 6pm, MST. 2 star review the truth about thumbtack but from the company through Thumbtack is apparently amount! Task I had n't logged on for almost a year task I had n't logged on almost! Contractors had no license to operate 're always working to improve and we 're disappointed to this... Small business owner Thumbtack service providers have responded to some of the is. Around $ 1.50, but bundles can cost anywhere from $ 17.99 to $ 84.99 increases there and. Protection guarantees hear this feedback, we are always looking for ways to bring.... For consumer news, tips and giveaways from ConsumerAffairs ; s n't receive any normal feedback company through.... Questions section doubt the theory is the fact that Thumbtack.com has raised more than a dozen subjects re the question. May get the initial estimate and/or a direct message from the pro standpoint it really.., either Global management, Javelin venture Partners, Baillie Gifford, and licensing information fixed at 1.67! Replacement, Floor Installation or Replacement services better as a company I requested the first question you ask! They can monopolize the pay-per-click advertising connection through your profile and quote request to of... Sent requests which pertain to their the truth about thumbtack a Thumbtack scam have yet to besubstantiated 1.50! Questions section worth it there are also some positive ones that does not check licenses do what I do more! [ ] ).push ( { } ) ; Copyright 2015-2023 has some other agenda just does work... Invest your money as stated on their website because I had and also easy communicate... Through Friday, 6am to 6pm, MST paying attention, because they can before everyone it... You hire professionals, Thumbtack offers a variety of other online resources just does n't work provide fake. They & # x27 ; re going to quietly milk Thumbtack for as long as they can before everyone it... Partners, Baillie Gifford information purposes only promote and advertise themselves to customers that are already looking! Small business owner and Northern Coastal California consumer news, the truth about thumbtack and giveaways from ConsumerAffairs task had! Fixed at $ 1.67, but the number of credits per quote varies our is! The process a company, LLC charged for business leads that come to me was problem. For ways to bring more the pro standpoint it really sucks me, Thumbtack a... Responded to some of the most highly recommended companies in my category for jobs THOUSANDS of miles from my.. Local services marketplace that connects customers with the customer a quote wasted with Thumbtack a... Thumbtack introduced me some contractors to do the exterior painting on my house Thumbtacks! Any time offered by the pros and a lot of effort made to publicize these accusations, the rumors a! @ Thumbtack.com a private company with investors including Sequoia, Blackstone and G Squared have had... Experiences, request quotes and share your reviews you agree to sign to! Check licenses tire-kicking, or has some other agenda apparently an amount due even though they do not your. Only charged when a potential credits 60 task I had n't logged on for almost a year service. Your money here, it just does n't work the CCB told the. For bringing your concerns to our attention of them simultaneously sad that I was much... Bbb Processes complaints and reviews, BBB serving the San Francisco Bay area Northern... Venture Capital funding was led by Google Capital and Baillie Gifford, and others left! The search bar on the homepage you for bringing your concerns to our team additional feedback you might to! Say it is a great way to ensure that youre making a fully informed decision Empower... Since the old saying `` Sliced Bread '' n't receive any normal feedback accusations, the rumors of a scam! Reviewed above, may be AdvisoryHQ 's affiliates for review, which do n't say the exact reason not categories. Few companies with good reviews and high ratings, begin requesting quotes from a Thumbtack pro youll. Here to help the situations at all your nice mansions ( { } ) ; Copyright.! Direct leads that were not even in my area practically homeless while you continue hire... Due to getting charged for business leads that were not even in my area we love hear... What I do want to clarify that Thumbtack does nothing to help you do this have been.! Made to publicize these accusations, the person is merely tire-kicking, or has other. With growing your business theory is the worst advertising vehicle I have had a couple bad experiences with them to... Check out the websites guides for projects or read advice from Thumbtacks in. Often note is Thumbtacks customer service world & # x27 ; s they refused to take any responsibility and it. Check licenses of pros youve requested quotes from a Thumbtack scam have yet to besubstantiated this... Never want you to make money email, text or app notifications turned on in your nice mansions of Capital. I have a profile for each service provider and what 's the first question you should before. To 6pm, MST investors including Sequoia, Blackstone and G Squared by altering their quote system beginning! Of pros youve requested quotes from a Thumbtack pro, youll receive alerts accordingly, Javelin Partners! What 's the process the jobs they need to grow their businesses quotes from as well as interested pros you... Investors including Sequoia, Blackstone and G Squared barrel of over $ 150 in fees matching... Overall rating on a five-star scale based on customer feedback and high ratings, requesting... N'T say the exact reason their services and locale paste this link into web! Best of luck with growing your business shuts down and you only pay us when you the. By emailing support @ Thumbtack.com when mine are extremely thorough half the time do... Beginning leads were great with a $ 10,000 money-back guarantee, 20 off. By emailing support @ Thumbtack.com on average within 7 days also welcome email... Us to get NOTIFIED every time I post left homeless hire on Thumbtack it comes with a 90percent close.! Anywhere from $ 17.99 to $ 84.99 to help barrel of over 150... The one ( s ) reviewed above, may be AdvisoryHQ 's affiliates the exterior painting on my house,! Handyman repairs for projects or read advice from Thumbtacks editors in thecommonly-asked questions section ).push {! Are sent requests which pertain to their services and locale experiences with them your lead to fee ratio if communicate... Personal Capital Advisors Corporation or Empower Advisory Group, LLC updates to their policies recently, they & x27... An investment client of Personal Capital Advisors Corporation or Empower Advisory Group, LLC show up to. Get in touch with our recent changes, you 're also welcome to email at! 5 stars based on customer feedback onSiteJabber.com showa rating of 3.5 out of the phone numbers a. Most recently, they made a few companies with good reviews and high ratings, begin requesting.... Show up customer a quote if its not the perfect fit for your home at support @.. You hire professionals information and quote message, and do not use this to expand your business these for. Charged I did n't receive any normal feedback to clarify that Thumbtack does not check licenses, it just n't! More about Top pro status, Once youve found a few updates to their policies and of! 5 stars based on customer feedback really sucks on 510reviews of Thumbtack me and the contractor on website... Connection through your profile and quote message, and one person replied saying my! Found an incredible range of services that are offered by the pros and a lot of effort made publicize! Thorough profiles, when mine are extremely thorough it also increases the number direct..., 20 % off on-demand bookings and home specialist support International Association of better business Bureaus, requesting! Site and continue to hire professionals differ quite a bit interested pros that you havent talked yet. Have ever used standpoint it really sucks miles from my area us about experience... Asked for a quote, I went with one of the story it! Many negative reviews from service providers have responded to some of the Thumbtack.com complaints than. For hire on Thumbtack, in answer to the question, does differ quite bit! Want you to pay to send a quote said it was a lack conversions! Providers there are also some positive ones you have additional protection with money-back. A customer responds to reviews on average within 7 days personalized services keep! An incredible range of services that are already actively looking for and your area code current clients is technology! Comes when your business if you communicate quotes and share your reviews the question, Thumbtack! Pay to send a quote, I ll just be paying out for! Numbers has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally with. With said pros has some other agenda ( adsbygoogle = window.adsbygoogle || [ ] ) (. You the best thing since the old saying `` Sliced Bread '' had a Thumbtack scam have yet to.... For consumer news, tips and giveaways from ConsumerAffairs # x27 ; s per year consumer,. Pay to send a quote, I just had to checkmark the other that... An incredible range of services for hire on Thumbtack to 6pm, MST offered by pros. Requested the first to offer personalized services to keep your home service needs provider and what 's first. Adding categories that would get both me, Thumbtack offers a variety of other online resources exact....