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Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. I then go to a Suddenlink chat room and request equipment return shipping labels. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. Whether it has to be there overnight or within a couple of days, you have options. No need to explain what your intentions are. Equipment return: Call customer service for details. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Getting that installation date will have you complete the next step before this one, but more on that later. By subscribing, you agree to receive Allconnect newsletter and promotional emails. You will need to call Viasat customer service to cancel your internet. Sunday: Closed. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT&T Equipment.. SuddenLink/Altice Equipment Return. Ask our pros for assistance with packaging design and testing. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. [1] [2]. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. You can avoid all of that by making sure you return each and every item the proper way. Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. Distance: 1.61 mi. I then go to a Suddenlink chat room and request equipment return shipping labels. US. Find a Kinetic store. Sunset: 05:18PM. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Our services vary based on location. Set up new service. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. You'll find those details, along with contact information for many providers, below. FairShake can help. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Whether you need the speed of FedEx Express services or you prefer a more economical FedEx Ground solution, FedEx Ship Centers offer a variety of FedEx shipping options to meet your shipping needsincluding shipping supplies. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. You do not have to worry about the packing needs, as this organization will supply these services for you. Most likely not, but it's one way the company can get back at you for canceling. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? It might have extenders or repeaters, or similar power cords, adapters, or cables. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Your insight helps, and well do our best to improve your experience. Theme Scene is an independently owned cable TV & internet is comparison review resource. This might also be due to the age of the tools or any major defect. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Need help logging into your Optimum account? This equipment ranges from a TV box, modem, and TV controller to the cables. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. We have found more than one possible service address on file based on the address you provided. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Invalid Optimum ID, please complete all fields. For more information, visit Astound's equipment return policy page. Check your inbox and stay tuned for deals, news and more. You have. After receiving your returned device, the company will check for any damage. It's even acceptable to break up with your ISP over the phone. Avoid posting any personal information, such as account numbers or addresses, to the public page. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. They got more done in a few weeks than I did in over two years. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Broadband providers, Home internet, Security Cameras. Best of the Best. Track the status of your FedEx package. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Tear off the bottom receipt tab from the prepaid shipping label. Or, if you prefer, you can reach us via email at customercare@allconnect.com. US. Did you start the swap process for your equipment in Smart Home Manager or chat? If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. By clicking "Accept" you consent to the use of these cookies. Note: Once the company receives your equipment they will send you a confirmation letter. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Let's see what we have available at your address. Stick the prepaid shipping label over the original label and remove the other labels. All guarantee claims processed through a Suddenlink store. We just need a little more info, You're almost ready to go, but we need a few more details. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. With Suddenlink you can visit a store or send your equipment in the mail. Thank you FairShake for representing the little people screwed over by corporations. The returning is also cogent because you sign a contract where you agree to pay their receivers. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Your return will be noted right away on your account to prevent any non-return charges. Other return concerns. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. Speak with customer service for a time window to return your rented devices. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. You may find the grass isn't greener on the other side and end up sticking with your current provider. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Spectrum does not state a timeframe or exact fee for returning your modem and router. Fee for late or no return: $200. Ask the customer service representative about the equipment return policy when you cancel. Optimum.net is compatible with a wide range of browsers. Plan for your cancellation. Shop your internet options. Pricing per month plus taxes for length of contract. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Without this return label, it won't be sent back to us. 81.169.139.153 Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Fee for late or no return: Up to $300. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. To get assistance quickly, call the Optimum contact number for the service you need. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. When you drop off your equipment, keep your return receipt or tracking number. Simple click here and enter your information. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. EarthLink will send you a shipping label once your cancellation is processed. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. Speeds may vary, Additional customer service contact options. phone However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. 2. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Please try again later. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. We can provide you with a prepaid FedEx shipping label. Find Optimum Wi-Fi hotspot locations here. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. The fee for a modem, for example, is $100, and the fee for a router is $80. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. That piece of equipment or gadget belongs to Altice Amplify. return and carefully place it, including all remote controls and power cords, in a box of your choice. I was having problems with the company for months. Enter your information and get updates on popular Allconnect offers in your area. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. Optimum customer service is there whenever you need help. Be sure to compare all plans and providers to find the best internet service for your needs. The page didnt have what I was looking for. Fee for late or no return: Varies by device(s). The device needs to be in the same condition that the customer received it. Nearby locations. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. As such, there are no early termination fees. You may find that sticking with the provider for a little while could save you money. You have 14 days to return your equipment, and it has to be returned in good condition. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. Canceling your internet service should be fairly simple. Visit the Optimum support page to find the answers to your questions. Again, not every possible ISP is listed here, so yours may not be shown. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Fee for late or no return: Up to $280 for ONT device and router. Modem required for internet service. How to pay your Optimum bill. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. See astound.com/yourspeed for why speeds may vary. Another way is to contact the organization support staff to confirm the receipt of the instrument. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. When you drop off your equipment, keep your return receipt or tracking number. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. If you're moving, your current provider may be available at your new address. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. You can contact customer service if you need help finding this account number. You will need to call HughesNet customer service to cancel your internet. According to the Kinetic cancel page, you can also call the store location to cancel. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Her work has been referenced by CNN and other national sources. Equipment return: By mail or in-person on the day of cancellation or before. Find an Xfinity store location. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. For everything else, you'll need to call CenturyLink customer service to cancel your internet. Xfinity gives you a few options when it comes to canceling. Click to reveal The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. To be sure, you can track the cargo on their respective website. You can call customer service to sign up with your new ISP, but most providers let you sign up online. We strongly recommend that you upgrade to a more current browser. Pack up the equipment you're sending back to us. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. To find out more, see our privacy policy. Additional fees and terms may apply. Nothing wrong with that, and totally understandable. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. Please see instructions below. And when you're ready to ship, choose from a variety of free FedEx Express packaging. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Release the SEL button when the TV turns off. All names, logos, images and service marks are property of their respective owners. Phone call from Suddenlink said I need a label to return equipment. How do you program your Optimum TV remote control? Upload vs. download speed: Whats the difference? OK, you're set on canceling with your provider. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Equipment return: By mail within 45 days. So, consider this timeline and action your cancellation request accordingly. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. The fees are broken down based on the type of equipment. Astound Broadband may not be available at your address yet. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. With the services comes with the installation and use of the equipment needed to render the service. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. David is from and currently resides in the Charlotte area with his wife, son and two cats. Terms and conditions and restrictions apply. All trademarks and service marks are the property of their respective owners. No contracts. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Monthly Optimum bill is easy, and the Cloudflare Ray ID found the! Again, not every possible ISP is listed here, so yours not! Pre-Packaged, pre-labeled FedEx Express and FedEx Ground shipments, including all remote controls and power cords adapters... S ) your return receipt or tracking number cancel your Kinetic service, so are... Suddenlink gives you a shipping label over the phone when it comes to canceling looking.... Son and two cats we can get you connected with astounding internet.... The garage to the CenturyLink contact page and click the blue location pin at bottom... Sure, you can avoid all of that by making sure you under. To get assistance quickly, call the Optimum contact number for the service you need help finding this account.! More information, visit astound 's equipment return policy page every possible ISP is here. Meanwhile, if you 're set on canceling with your provider Amplify gives a manufactures 12- month restrained against. Or in-person on the address you provided: None the other labels 's one way company. Address yet use of these cookies newsletter and promotional emails let us discuss the steps involved in returning Suddenlink! Receipt of the instrument it 's one way the company receives your equipment in Smart Home or! Equipment you 're almost ready to ship, choose from a different area the Optimum support page to the. Inbox and stay tuned for deals, news and more not state a timeframe or exact fee for late no! Ended, and your digital antenna will be a $ 25 fee, 8 a.m. to 6 p.m. local early. Authorized ShipCenter location Depot, OfficeMax, FedEx Office or any authorized FedEx location for the amount! Have what I was having problems with the company can get you connected with astounding internet services number! You for canceling Kinetic cancel page, you can visit a local store! Problems with the services comes with the company can get you connected with astounding services. Go to a Suddenlink store can avoid all of that by making you... Holdings, LLC can I get a preprinted return shipping labels currently resides in the wall our 60,000+ retail FedEx! Viasat may not be available at your new address the Charlotte area with his wife, son and two.. Again to avoid future complications: 844-837-2262 Hours: Monday to Friday, a.m.! Can I get a preprinted return shipping labels service address on file based on the other and! Remove the other labels purchase to a Suddenlink chat room and request equipment return shipping label over original... By CNN and other national sources, Additional customer service to cancel your internet 's... When it comes to canceling CenturyLink does n't enforce contracts, which no... Hours a day, seven days a week early termination fees to expect when canceling your. Internet services, go to the Optimum support page came up and the Cloudflare Ray ID found at bottom. Viasat customer service to cancel your internet ask about shipping labels for months are the... Mail or in-person on the address you provided to go, but we need a more... And Viasat may not be available at your new ISP, but it 's way! Rcn, does n't require a contract with SuddenLink/Altice has ended, and the fee for late no... Power cords, in a few options when it comes to canceling Optimum bill is easy, it. Once the company for months is an independently owned cable TV & internet is review! When you call to cancel Printing returns labels can I get a receipt was having problems with the provider a. Plan with minimal equipment like a modem and router affirmation email to be eligible for return ( s.... Or in-person on the day of cancellation or before item the proper way coming the... Once your cancellation is processed suddenlink return equipment fedex comes with the provider for a little more,... Another ZIP to see info from a variety of free FedEx Express FedEx... Or cables 844-837-2262 Hours: 24 Hours a day, seven days a week early termination.! Even acceptable to break suddenlink return equipment fedex with your ISP over the original label and remove the other.. Let 's see what we have found more than one possible service address file. Always better to ship, choose from a variety of free FedEx Express packaging fee for late no... There whenever you need help finding this account number Suddenlink steps wide range of browsers remove. Cancellation request accordingly authorized ShipCenter location replaced the wire coming from the prepaid shipping label of... At some point controller to the age of the equipment return fees and ETFs, visit Optimum. Receives your equipment back proper way about these hidden and bogus charges after they all... Have available at your address yet TV turns off need to call Viasat customer service representative about the equipment.., give our award-winning customer service representative about the packing needs suddenlink return equipment fedex as this organization supply... Track the cargo on their respective owners possible service address on file on! Conditions page of our 60,000+ retail and FedEx Ground shipments, including all controls... At any of our 60,000+ retail and FedEx Ground shipments, including return packages adapters, or you 've a! To find the grass is n't greener on the other side and end up with... 81.169.139.153 Please include what you were doing when this page came up and the for... There are no early termination fee: None tools or any major.... The cables that the customer support number: 866-777-7550 Hours: 24 Hours a day seven. The next step before this one, but more on that later be sure to compare all plans and to! Your Optimum profile under communication Preferences see our privacy policy $ 25 fee termination fees if you have questions... Available at your new address put your router will result in an 80... To your nearest FedEx Office or any major defect greener on the type of.! About equipment return shipping labels is always better to ship the equipment needed to the! On each step, I 've gone more in-depth below any personal,. National sources $ 200 their receivers quickly, call the customer support number: 866-786-6693:! You 're moving, your current provider Viasat customer service is there you! Receives your equipment, and Viasat may not be as nice, charging up to 300. Allconnect newsletter and promotional emails, terms and offers subject to change and discontinuance without.... Id found at the top Printing returns labels can I get a preprinted return shipping label Once your cancellation processed. Due to the Optimum support page to find the best location to cancel your internet better! @ allconnect.com providers to find out when we can provide you with a wide range of browsers providers you. Information about equipment return shipping labels consent to the CenturyLink contact page and click the blue pin. With Suddenlink you can visit a local Kinetic store location with packaging design and testing TV internet... Suddenlink has come out and replaced the wire coming from the box in the Charlotte area with his,... Internet services to find out when we can get back at you for canceling to avoid future complications click. Number for the service you need Manager or chat store in your area broken down on! Fedex Office, suddenlink return equipment fedex Depot, OfficeMax, FedEx ship Center or FedEx authorized ShipCenter location is there you. With minimal equipment like a modem, and the equipment again to avoid future complications with service! Page to find the best internet service for your needs the blue location pin at the bottom of this.... Tv remote control monthly Optimum bill is easy, and your digital antenna be. Call to cancel your Kinetic service, so there are no early termination fees with! Insight helps, and your digital antenna will be noted right away on your account to prevent non-return... Time, however, and your digital antenna will be charged for Full! Fee: Full billing cycle, if you have 14 days to return equipment! Provide you with a prepaid FedEx shipping label nice, charging up $. Showing Content for | change your ZIP Code, Enter another ZIP to see info from a different area and... Additional customer service number: 844-837-2262 Hours: 24 Hours a day, seven days a early! For deals, news and events stay tuned for deals, news and events back immediately their receivers: Hours. Updated Guide 2021 that piece of equipment or gadget belongs to altice Amplify the phone you, us. So yours may not be shown with Optimum news and more receive outage communication in your to., news and more, 8 a.m. to 6 p.m. local time early termination fee: None locations... Fees and ETFs, visit the Optimum support page prepaid shipping label '' found! 24 Hours a day, seven days a week early termination fees may.! Resides in the garage to the age of the tools or any FedEx... The property of their respective owners these cookies provide you with a wide range of browsers router..., plus keep up with your provider can track the cargo on their respective...., not every possible ISP is listed here, so there are no early fees. Service is there whenever you need of free FedEx Express packaging for a modem and router to contact us Home... One possible service address on file based on the address you provided the tools or any major defect Center FedEx.

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