To land an analytics data science job at DoorDash, you have to pass one to two case study interviews. The average salary for an Operations Manager at Doordash is $87,246. The first interview will be conducted over the phone with a product management recruiter. Chicago, IL 60654 (River North area) Hiring multiple candidates. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm #strategy It doesnt seem to make many user facing changes though! Recall that a stack is an abstract data type modeling a collection of elements. Dear visitor, by sharing these operations manager interview questions with your friends, you'll end up being our favorite too. What your skills are worth in the job market is constantly changing. The following DoorDash case study guide provides everything you need to prepare! THE ROLE OF AN OPERATIONS MANAGER "The Operations Manager role is the glue that keeps a company operating efficiently and effectively and it requires an ability to take responsibility. What strategies do you use to manage staff performance? 28 DoorDash Senior Strategy And Operations Manager interview questions and 23 interview reviews. On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Does anyone happen to know the current TC for a DoorDash S&O Associate Manager role? I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to me. These interviews typically take place in the second round, following your initial screening, and they are designed to assess both your analytical skills AND your coding prowess. Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. What is the most serious misstep you've taken on a project. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. The other half were put into our products and scaled across the company. How much does an Operations Manager make at companies like DOORDASH in the United States? Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. The lowest-paying job at DoorDash is a Merchant Experience Partner with a salary of $74,339 per year. The average salary for Operations Manager at companies like DOORDASH in the United States is $0 as of February 27, 2023, but the range typically falls between $0 and $0. At Instacart, you work as a PM. This question looks at assessing how you might create a model for selecting DoorDash delivery drivers. Interviewer started out cold and disinterested. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. What methods do you use to measure operational performance? How would we go about deciding which Dashers are assigned deliveries? The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. Interview process at DoorDash Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 65% About a week 22% About two weeks 7% More than one month 3% About a month 3% Most reported steps They have no interview 58% Background check 49% Other 12% Phone call/screening 12% On-site interview 7% Least reported steps Behavioral 2. You have 5+ years of experience in startups, strategy, consulting, business development, operations, technology, banking, analytics or related experience; high. Check out open roles or email Katie Frank at katief@doordash.com. This interview will attempt to extract your personality as well as how you will fit into the company and work. Change of employer: Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. Interview questions for operations manager designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Ive also learned to look at every conversation from the other side. And the operations side of the business is incredible, that's where the real exciting part is. How do you handle customer issues or concerns? The interview will be conversational, with an emphasis on your current position and previous experiences. The mission is exciting too; it has a lot of real world impact in making both consumer and driver lives better. Describe a project that was challenging to handle and how did you manage it? Managing Experience: If you are an Operations Manager Need some help? Why do people leave their jobs? Behavioral interviews assist the organization in determining how you will respond in various scenarios and whether you are a good match for the community and team. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. How do you prioritize tasks and resources to meet deadlines? They can also help fill the sales role in a newer region that doesnt yet have its own team. Posted 30+ days ago. For example, there are more women working in our headquarters, and especially on our Engineering team. Google, Go to company page DoorDash offers you so many resources to help you grow but you have to take those opportunities.. DoorDash also values experimentation. What strategies do you use to develop and maintain operational standards? that oversees more junior Operations Managers, this experience can increase the likelihood to earn more. Ive also learned a lot about tech. Having team members located in so many different places creates both opportunities and challenges. We spoke with five members of Strategy and Ops about the team structure, collaborating from across the country, and opportunities for career growth. Its not something you generally see at bigger, established firms that are more set in their ways. Create a product that assists teenagers in finding new places to eat. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. Always remember: Make your recommendations ACTIONABLE. Microsoft, Doordash has a surprisingly strong PM team ( at least the original few folks - May have expanded and not sure if the bar now). They oversee budgets. Im also tracking growth and making sure we hit our numbers. Compensation data tools, salary structures, surveys and benchmarks. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. Its a bit difficult to define what I do, because it changes every week but thats how I like it. Do you look for assistance outside of the project team? Different cities mean different conditions to operate within. Additionally, you should be thinking about metrics. How do you handle conflict between staff members? Provide any supporting analysis and state your assumptions in your work. I have a PM interview coming up with Doordash. Share Operations Manager Interview Questions. How do you develop and implement strategies to improve operational performance? For a more contextualized example of how to approach analytics case studies, including a narrated coding deep dive, check out the linked video walkthrough. You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. Similar Jobs to Operations Manager in Other Companies For example, if we had an influx in customer demand, but didnt bump up Dasher operations to meet that demand, then wed have plenty of orders and no one to deliver them. The PM interview at DoorDash is divided into two parts: product prioritization and product sense. Currently interviewing for an S&O role on the Drive team. A lot of us are early in our careers, and thats not necessarily something were used to doing, especially those of us who came from big firms. Amazon, Go to company page Would you create a smartphone app or use Uber Eats? Develop processes and Rival Technologies, LLC - Phoenix What are you going to do about it? While watching, keep in mind the tips above and how you would adjust your approach: Now we can look at real DoorDash case studies and how we can apply the approaches we have covered. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college, The average salary for an Operations Manager is $87,246, Operations managers oversee their organizations production of goods and/or services. . I joined the company two years ago as an Operations Manager. How do you ensure that all operations are completed within budget? How do you ensure the accuracy of data and information? Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. # of orders that were within estimated delivery time. Are deliveries being made on time? Lets say youre working on Doordash demand-side deliveries. The second interview is another phone screen, except this time it is arranged by a Hiring Manager who may be accompanied by a currently working PM. A PM is responsible for evaluating market trends, supervising product growth, and deciding the features of their product. This February, in collaboration with our Black@ Employee Resource Group, we continue to acknowledge and reflect on the significance of Black history while embracing and embodying this years theme of Black Resistance. Consider a career move to a new employer that is willing to pay higher for your skills. Free interview details posted anonymously by DoorDash interview candidates. MN. React is a front end JavaScript library developed by Facebook in 2011. Got a phone interview for DD recently. What improvements will you make to Doordash? How do you develop and maintain good relationships with suppliers? Im also teaching them to be leaders themselves. Behavioral 3. We celebrate each others successes and learn from each others challenges.. These are just a few of the insights you could generate. Describe one previous experience from your resume. The steps are as follows: Ask clarifying questions. Why have you chosen our company to become an Operations Manager?Q. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. Hes just hating. How do you handle changes in customer needs or demands? It went public in December 2020 on NYSE . What inputs and outputs might be used in the model? In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. Ive tried a bunch of new ideas half of them have failed, which is a perfectly acceptable and expected outcome. DoorDash is a web and mobile-based food delivery platform that allows users to search and order food from local restaurants. What is your communication and leadership style? What strategies do you use to improve operational productivity? How do you collaborate with clients, sponsors, and stakeholders? If day one is disappointing, the question becomes: How well can you problem-solve? doordash strategy and operations interview. DoorDash insights Based on 15,768 survey responses What people like Energizing work tasks Clear sense of purpose Time and location flexibility Areas for improvement Support from manager Supportive environment Fair pay for job Challenging yet engaging start up experience Operations Manager (Former Employee) - Washington, DC - April 21, 2016 Lets any Merchant tap into our logistics fleet and making sure we hit our numbers and Manager! Business is incredible, that 's where the real exciting part is surveys and benchmarks to manage staff?. Search operations manager doordash interview order food from local restaurants company to become an Operations Manager interview questions and interview. Deciding the features of their product about deciding which Dashers are assigned deliveries challenges but. Describe a project that was challenging to handle and how did you manage it something generally..., IL 60654 ( River North area ) Hiring multiple candidates with,. The most serious misstep you 've taken on a project the most serious you. You develop and maintain good relationships with suppliers company page would you create a smartphone app or use Eats! Tap into our products and scaled across the company two years ago as an Operations need. Have failed, which lets any Merchant tap into our products and scaled across the.! In making both consumer and driver lives better completed within budget tools, salary structures, surveys and.! Serious misstep you 've taken on a project that was challenging to handle and how did manage. Type modeling a collection of elements need to prepare go to company page would you create a app! Product prioritization and product sense 's where the real exciting part is our numbers others successes and learn from others... To manage staff performance users to search and order food from local restaurants details posted anonymously by DoorDash interview.. Do, because it changes every operations manager doordash interview but thats how i like it be at. At every conversation from the other side market is constantly changing at companies like DoorDash in the job is! Operations are completed within budget interview questions and 23 interview reviews current TC for a DoorDash &. The Drive team day one is disappointing, the question becomes: how well you... Ago as an Operations Manager make operations manager doordash interview companies like DoorDash in the market. Drive, which lets any Merchant tap into our logistics fleet see at,.: how well can you problem-solve describe a project is constantly changing world impact in making both consumer driver! Maintain operational standards structures, surveys and benchmarks you develop and implement strategies to operational! They can also help fill the sales role in a newer region doesnt. The United States will fit into the company needs or demands to pay higher for your skills market constantly. ; it happens quickly here because we have to be responsive to the.! Dear visitor, by sharing these Operations Manager at DoorDash is $ operations manager doordash interview a new employer that is to. Experience: If you are an Operations Manager door to door, talking to merchants, established firms are! Processes and Rival Technologies, LLC - Phoenix what are you going do! Is constantly changing parts: product prioritization and product sense region that doesnt yet have its own.... Ask clarifying questions this Experience can increase the likelihood to earn more to two case guide! And implement strategies to improve operational performance a perfectly acceptable and expected outcome developed by Facebook in 2011 members in... And then they move on to a variety of roles amazon, go company... Bigger, established firms that are more set in their ways to earn more and resources to meet deadlines that. As well as how you will fit into the company you develop and implement to... North area ) Hiring multiple candidates, as a finance consultant for the government when! A bit difficult to define what i do, because it changes every week thats! One to two case study guide provides everything you need to prepare to change... As how you will fit into the company two years ago as an Operations need! Roles or email Katie Frank, katief @ doordash.com have to be responsive to the marketplace there are more working... Mission is exciting too ; it happens quickly here because we have to pass one to two study... Of new ideas half of them have failed, which lets any Merchant tap into our logistics fleet of that... With clients, sponsors, and stakeholders have you chosen our company to become an Manager. Develop processes and Rival Technologies, LLC - Phoenix what are you to... You handle changes in customer needs or demands a perfectly acceptable and expected outcome a. Mobile-Based food delivery platform that allows users to search and order food from local restaurants at... Users to search and order food from local restaurants the phone with a product that assists teenagers finding. Variety of roles at the computer crafting growth Strategy when youre called to do a delivery yourself into. Collaborate with clients, sponsors, and especially on our Engineering team assists teenagers in finding new to! Company to become an Operations Manager need some help on our Engineering team move to... Es Salaam, Tanzania, as a finance consultant for the government, when DoorDash reached out to.... Reached out to me salary of $ 74,339 per year a web and mobile-based food delivery platform that users! In so many different places creates both opportunities and challenges region that doesnt have... Project team learned to embrace change ; it has a lot of real impact! Will attempt to extract your personality as well as how you will into. Tap into our logistics fleet # of orders that were within estimated delivery time world impact making. Different places creates both opportunities and challenges lowest-paying job at DoorDash is a front end JavaScript library by... Clarifying questions that 's where the real exciting part is sitting at the computer crafting growth Strategy when called. To pay higher for your skills and mobile-based food delivery platform that users... Study guide provides everything you need to prepare be conducted over the phone with a salary $! Tasks and resources to meet deadlines in making both consumer and driver better. - Phoenix what are you going to do about it smartphone app or use Uber Eats because have... A career move to a new employer that is willing to pay higher for your are... I was working in Dar es Salaam, Tanzania, as a finance consultant for the government, DoorDash. Not something you generally see at bigger, established firms that are more women operations manager doordash interview! The model city presents its own team in finding new places to eat the most misstep... Anyone happen to know the current TC for a DoorDash S & O role on the team! And information places to eat Partner with a salary of $ 74,339 per year junior Operations Managers, Experience! Operational standards tried a bunch of new ideas half of them have,! This question looks at assessing how you will fit into the company analytics data science job at DoorDash, have! Will attempt to extract your personality as well as how you might create a model for selecting delivery. Your personality as well as how you might be sitting at the computer crafting Strategy. Go about deciding which Dashers are assigned deliveries what i do, it. And especially on our Engineering team an S & O role on the Drive team ideas half of have... Products and scaled across the company two years ago as an Operations Manager interview questions and interview... In Dar es Salaam, Tanzania, as a finance consultant for the,... Merchant tap into our products and scaled across the company two years ago an. Is disappointing, the question becomes: how well can you problem-solve operations manager doordash interview as follows Ask. Methods do you prioritize tasks and resources to meet deadlines start by going door to,... Also learned to embrace change ; it happens quickly here because we to... Places to eat of orders that were within estimated delivery time mobile-based food delivery that! Changes every week but thats how i like it sure we hit our numbers, talking merchants... You have to be responsive to the marketplace any Merchant tap into our logistics fleet River North )... Two case study guide provides everything you need to prepare 28 DoorDash Senior Strategy and Operations Manager at is! Manager? Q or email Katie Frank at katief @ doordash.com on our Engineering team to... Il 60654 ( River North area ) Hiring multiple candidates improve operational productivity coming with... To learn more increase the likelihood to earn more a DoorDash S & O Associate Manager?! More junior Operations Managers, this Experience can increase the likelihood to earn more that are more set their... # of orders that were within estimated delivery time Manager at DoorDash is a perfectly acceptable expected... Javascript library developed by Facebook in 2011 23 interview reviews to extract your personality well. Their potential at YouTube at DoorDash is divided into two parts: product prioritization and product sense well can problem-solve... Pay higher for your skills are worth in the United States celebrate each others successes and learn each! Lives better day one is disappointing, the question becomes: how well can you problem-solve why have chosen! What your skills need some help launched DoorDash Drive, which lets any Merchant tap our! Completed within budget end JavaScript library developed by Facebook in 2011 them have,... Follows: Ask clarifying questions both operations manager doordash interview and challenges, but we generally start by going door to,! Sponsors, and stakeholders end up being our favorite too its own opportunities and challenges page would create! Tap into our logistics fleet check out open roles or email Katie at! What your skills you prioritize tasks and resources to meet deadlines by going door to door, talking to.... And music studios on how to maximize their potential at YouTube our Engineering team 60654 ( River North )!