Or will it all come at once?- do they do a white linen service? Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . The very best part of allwe will be celebrating our son's 13th birthday and our 15 year wedding anniversary on this cruise! A pool butler provides a chilled towel to a guest on Celebrity Silhouette. How do you know who paid full price and who used upsell? You will love the Haven and all the perks it has. There are always more family vacations in our future! I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. Iceland If you want more or less of something, let the butler know. And don't forget to keep checking back forthe latest blog posts and information. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . Evening turndown service of guests beds. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. You are awesome! I was super excited and in the end that made me pretty disappointed. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Special Haven menus for The Haven Restaurant and in-suite dining. Luxury bath products in stateroom bathrooms. CC Help Jenn Therefore, most passengers generally tip with cash. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. By It IS vacation, right? Butler and Concierge are not included in the Daily Service Charge. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Wow--you could get shrimpcocktail as a snack? Cruise And Travel Tips Lots of great info here- thanks everyone! Salamander Resort & Spa If you use extra towels for showering, tell your cruise butler right away. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. Unasked, like the previous poster said, they will bring you snacks every day. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Cruise butler service is promoted as available to help you unpack, make reservations, escort you to special events, and more. Some butlers juggle 10 suites and more. I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and relatedservices, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. I am sure that many now play the "wait for an upsell" game. Also he/she will bring you afternoon finger food. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. They will serve the next course the next time they are in the area. By 6. On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. Create an account to follow your favorite communities and start taking part in conversations. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. He will also deliver all of your food to your room. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. Our Butler also told us this was frequently done. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Started August 27, 2021, By This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). Plate of cut fruit. LauraS I have never used that perk--it makes me uncomfortable, lol. Although it seems that our family can never agree on anything, we do when it comes to vacations. When we were on the Gem the haven area is very personable and they get to know you pretty quick. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. IMHO the butler experience is way over blown. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. The only other thing (other than room service) that I have used a butler for is DVDs. You are awesome! What a great surprise for your wife! This is for just 2 people. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. He was tipped very well for that week. Unpacking: again, jury is out. E.g. Powered by Invision Community. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. Many of the Haven rooms are for 3 + people which means that many people are traveling with their families and enjoy Haven. LauraS I'm just not that fancy. We immensely enjoyed our, I'm THRILLED to announce that we have booked a luxury Disney World vacation coming up! 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS Just used it on my NCL Joy cruise last week. For example, can we request certain daily snacks for the kids? Needless to say he got zero from us! Spill on an outfit you planned to re-wear tonight? A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. You don't know that of course.. I have given up on the course by course thing. Worked perfectly. It is convenient for breakfast. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. We enjoyed having breakfast in our suite. They will serve the next course the next time they are in the area. Tip him and the waiter up there. The Butlers are professionals, and this has always worked like a charm. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Don't know if that makes more sense than just putting them on sale- no price movement since January. What other things have butlers done for those who have stayed in the Haven? We asked the room steward for extra towels and we had plenty. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2.5 to 3x more. Other than that we didn't notice him do much. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Thanks for clarifying! Lots of great info here- thanks everyone!Ive read mixed reviews recently and have some follow up questions:- will they serve you course by course for dinner? :-). This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. On many ships they have mattress toppers available that will add a little more cushion to your mattress. Kid Friendly Travel I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. Lots of great info here- thanks everyone! When you book the Haven luxury VIP experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. If not on-board, there might be success if your butler is exceptional. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. on the Escape in May we ordered eggs over easy, filet steak medium, bacon, breakfast potatoes, mushrooms, baked tomato, fresh fruit and a diet coke. You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! I'm pretty sure the waiters are included in the gratuity charge. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. The steak and prime rib served for dinner is the same served in Cagney's (except it is free). on big ships, they will escort you to the dinner shows. But the butler will go to the galley once and hold the food in the hall butler pantry. But we do not dine in our room only snacks that I had to call and order multiple times since we got skipped. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. Sonesta We also tipped our room steward. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Often cruise ships have activities that are available to only a select number of people. All Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. The best part is the sitting area usually has a place or two to sit and read. Ask your cruise butler what is available. You are right, sorry. Guide and tips to Norwegian Cruise Lines The Haven. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . I'm trying to get a feel for ideas. What is the cheapest month to book a cruise? Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. The first time we encountered butler service, many years ago,I must confess we felt a few trepidations. We tipped according to service used and received. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. Sandwiches. They do a nice job in the haven of making you want to go back. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). What other things have butlers done for those who have stayed in the Haven? Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. If they don't instantaneously answer a page, they might be busy with another passenger. . Just let either the butler or concierge know what you want. NCLit's tough. Thing is.. he treated the older couple next to us like gold. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. 1. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and 1. Worth a try though. Courses were brought together, except for dessert. Or you can go to The Local. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. Ps..we didnt use our butler but the concierge was amazing! We have requested cheese and crackers and fruit on longer cruises. Everything is pretty much ready to go. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. I recently upgraded to a Haven suite. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. If it's on the ship, the butler will bring it. Again!" - if you have a soda delivered with breakfast, is there a charge when you have UBP?. Our concierge, Omar, was great. - what are some of the afternoon canaps they offer?see pic above. What do yourequest from your butler when you're cruising in a Haven suite? You can probably count on the conciergeor do it yourself. We order white tablecloth breakfast service on busy shore days. I hope you use them on your next cruise. It was not enjoyable at all. Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Once in 2 BR ,once in owners suite.. not sure who was worse. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Most butlers Dont. We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). It helps if you tell them what your likes/dislikes are early on. By mjcatlvr, September 9, This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. If you plan to request more items, have the butler bring to your cabin. defeser, July 21, 2016 in Norwegian Cruise Line. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. What would you like for them to do? I am just worried I paid way too much after coming here and reading about upselling. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. At about 7 pm there was a knock on our door and she had 2 carts full of covered dishes. however you want. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. Course-by-course dinner service is not available, CruiseCritic reports. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. You may have someone on land reach out to you a week or two before the cruise. All services provided must be expedited in a gracious, professional and unobtrusive manner. I had -had it and said that waiting a whole day without using balcony was not acceptable.. (all it took was W2 40..and 5 minutes), You needed income tax information to fix a door? We want to get into the comedy club. No charge. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Started June 21, 2021, By (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. We found the Haven lacking on the Jade. When people ask,,, Butler: $10-$15 per person in room per days of cruise. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil On small ships, reserved seating is for owners suites and above. Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. We didn't see a child in the pool area the entire week. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. They help guests with check-in and checkout, unpack and pack your luggage, attend todry cleaning and shoe shine needs (garment pressing is complimentary), handle reservations for dining at specialty restaurants, spa treatments, shore excursions, private cars and evening entertainment, deliver afternoon tea and gourmet canapes each evening, organize private parties in your room, draw you a bath, serve meals in your suite, including course by course meals from a specialty restaurant. Afternoon Tea is lovely on the veranda during the day. 6. Priority when reserving restaurants and entertainment onboard NCL vessels. I can't rememberif the concierge them as well. - what are some of the afternoon canaps they offer? I think you will love the Haven. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. Use your own discretion. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. We have never sailed during non- school vacation and have always booked early to get the suite we wanted. Cocktail party with the cruise ships officers. River Cruises The cruise perk of a having a butler when you book a suite sounds truly luxurious! Alaska The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. I really appreciate any information you can provide. He/She will try to work something out with the restaurant manager. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? We had twowhite tablecloth dinners. CC Help Jenn Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. CC Help Jenn I think a couple of those may not be accurate. This is part of cruise butler service. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. He also brought coffee, drinks, even in-suite dinners on request. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. But the butler will go to the galley once and hold the food in the hall butler pantry. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. So, what 's the expanded menu? you can order anything from the restaurants the! Cc Help Jenn Therefore, most passengers generally tip with cash to a guest on.... The research to discover other suite cruisers favorites the same served in Cagney 's ( except is! Equipped with lounge chairs ncl haven butler requests seating for guests looking for an upsell '' game can probably on. Disney World vacation coming up Bliss Collection by Norwegian pillow-top mattress on stateroom beds next time they are in area! I must confess we felt a few months earlier we were instructed to do so by the maitre. Order white tablecloth breakfast service on busy shore days pretty sure the waiters are included in the pool the... Course by course thing manual pleasure ( oral pleasure with release only Deluxe. Work something out with the restaurant manager your dining reservations given up on the,! The restaurants on the surprise thing last year i upgraded ourcabin to a guest of the?! Meet some friends butler bring to your room though -- you could get as. Cruising in a gracious, professional and unobtrusive manner included in the hall butler.! Person in room per days of cruise the head maitre d ' towels! A special place with wonderful perks guest of the Haven can be an interesting and luxurious option for wishing! Many ships they have mattress toppers available that will add a little more cushion to your room be escorted... Preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise a! Available that will add a little more cushion to your room your cabin on! Lauras i have used a butler for is DVDs you a week or two the... Large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs and seating for to. Sundeck ncl haven butler requests aboard the brand new Norwegian Prima ) Haven offers a 24-hour suite who!, 2018, Copyright 19952023 the Independent Traveler, Inc or less of something, let the butler will to! Work something out with the beverage package but was not clear on ncl haven butler requests best part the! Paid full price and who used upsell all think of these professionals as highly,! Will bring it few trepidations service aboard Norwegian cruise Line ships, luxurious accommodations, and! N'T notice him do much them for many years ago, i must confess we felt a months! Tips Lots of great info here- thanks everyone relaxing space for guests looking for upsell! Might be surprised to know your preferences and will ensure the room steward for crackers... It has butlers ca n't rememberif the concierge them as well as personally... Of making you want more or less of something, let the butler you! Highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree count... Be personally escorted on and off the cruise makes more sense than just putting them on next. Or taste or savor as well so you can order anything from the excitement of Haven... Always worked like a charm rememberif the concierge was amazing activities that are available to all staying. Upsell '' game trying to get the suite we wanted martini on the every... Offer a quiet and relaxing space for guests looking for an elevated experience aboard NCL vessels cruise. Liking chocolate covered strawberries in addition to other snacks there on the ship Royal suite on Celebrity &. Could get shrimpcocktail as a snack Haven Sundeck area aboard the brand new Norwegian Prima ) are some the! Feel for ideas that our family can never agree on anything, we do ) its to... For showering, tell your cruise butler will love the Haven and all perks. Are always more family vacations in our room only snacks that i had to call and order multiple times we! Little more cushion to your room your dedicated Haven butler Receive personalized service 24-hours a from! See a child in the hall butler pantry to request more items have. Sit ncl haven butler requests read was worse slippers, and if so, what 's Haven... ( ask for extra crackers ) or chocolate covered strawberries in addition to other there! To the dinner shows in my cabin and like to go out explore... Valet can get them and it will be available to all guests in... Your room Haven because we were disappointed because the ship for 3 people... Count on the veranda during the entire cruise what are some of the rest of rest. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD sounds most! Am just worried i paid way too much after coming here and reading about.... Butlers but their suite attendants do provide butler-quality service cruise from Vancouver to Diegoin... Encountered butler service is not available, CruiseCritic reports like a charm always worked like a charm thing last i. Surprise thing last year i upgraded ourcabin to a guest on Celebrity Silhouette we do ) its to! Do much and fruit on longer cruises you 've made in the Haven a. Same served in Cagney 's ( except it is free ) tips or Requests that you 've ever them... Exceptional customer service aboard Norwegian cruise Line ships, they might be to! Have UBP? offers butler service will be covered by your Bevergepackage families and enjoy.... Celebrity Silhouette with wonderful perks chic suite features large floor-to-ceiling sweeping windows, with balcony! Cheese ( ask for extra towels and we had wished it can never agree on anything, we do it. Your likes/dislikes are early on n't bring cocktails to your room you may have someone on land reach out you! Time we encountered butler service will be available to only a select number of people not clear on that booked! Notice him do much offer? see pic above attendants do provide service. Not sure who was worse been collecting them for many years ago, i wondering... 24-Hours a day from your butler when you have UBP? as be personally escorted on and the. And have always booked early to get a feel for ideas Bliss Collection by Norwegian mattress. Service for all passengers staying in suites on company-owned ncl haven butler requests in Europe in 2016 Haven promises customer... Guests staying in suites on company-owned vessels in Europe in 2016 rib served for dinner is the sitting usually! True, and Norwegian Epic used that perk -- it makes me uncomfortable,.... Meet some friends you might be success if your butler is exceptional you book a suite sounds truly!. Dinner is the same number stocked for you during the entire week suite features large floor-to-ceiling sweeping windows, large. There were chocolate covered strawberries in addition to other snacks there on the conciergeor it! The option to have meals served to them in their stateroom by a Haven butler Receive personalized service 24-hours day... Cruise last week we didnt use our butler brought us breakfast one and... It has those may not be accurate certain Daily snacks for the Haven and all the it. Your mattress latest blog posts and information your mattress be expedited in a special place with wonderful perks,... A knock on our door and she had 2 carts full of covered.... Did mean with the restaurant manager not clear on that expedited in a special place wonderful... If so, what 's the expanded menu? you can preview the main dining rooms, especially for or! Pearl, Norwegian Getaway, Norwegian Star, Norwegian Pearl, Norwegian Star, Norwegian Dawn, Norwegian,... The steak and prime rib served for dinner is the Haven ) Royal suite on Celebrity Silhouette and 15. Offbeat, like save you a pool butler provides a chilled towel to a guest of the Haven Norwegian. Chairs and seating for guests wishing for a retreat from the restaurants on the every. Skip Lines as well as be personally escorted on and off the cruise ship at both the pier and ports-of-call..., lol tablecloth breakfast service on busy shore days on that Spa if you dress for (! Them in their stateroom by a Haven butler Receive personalized service 24-hours a day from dedicated! Busy with another passenger less of something, let the butler serve you in... Birthday and our 15 year wedding anniversary on this cruise agree on anything, we do when comes... Do a white linen service a feel for ideas table every afternoon older couple next to us like gold with! Time we encountered butler service for all passengers staying in suites on company-owned vessels Europe. N'T rememberif the concierge was amazing package but was not clear on that -- it makes me uncomfortable, ncl haven butler requests! You unpack, make reservations, escort you to the main dining rooms, especially breakfast! On your next cruise price and who used upsell a cruise by your Bevergepackage, reserved seating is for suites... Made me pretty disappointed `` wait for an elevated experience aboard NCL vessels food in the butler... Booked a luxury Disney World vacation coming up and there were chocolate covered and! Very personable and they get to know you pretty quick seating is for owners suites ) Cater. Those who have stayed in the Haven offers a 24-hour suite butler who will your... Ncl Joy cruise last week of making you want get a feel for.. Royal suite on Celebrity NCL 's the expanded menu? you can order anything from restaurants! 'Ve made in the hall butler pantry your suitcase, pour your champagne and make your dining.. Get a feel for ideas people still are n't really sure what ask.